Suspension Problems of Tesla Model 3 - part 1

I am writing to formally report a critical safety incident involving my 2020 Tesla Model 3, where the bumper detached while driving through a puddle of water on oct 9th, 2025. This occurred on a busy street, and fortunately, another driver alerted me just in time, averting a potentially serious accident. Following the incident, I arranged for my vehicle to be towed to a Tesla-authorized collision center and opened a claim with my insurance company. I have since learned that this issue is recognized internally by Tesla, as they have created a service incident regarding it, but have failed to communicate this to customers effectively. Tesla's lack of accountability is concerning. Despite repeated attempts to address this with their support and service teams, they have deflected responsibility and continue to downplay the seriousness of this matter, insisting I must rely on insurance to cover the costs. This situation raises significant safety concerns, not just for myself but for all Tesla Model 3 drivers. I urge NHTSA to take the following actions: 1. Investigate this safety issue regarding the bumper detachment on Tesla Model 3 vehicles. 2. Pressure Tesla to publicly acknowledge this known issue and take immediate corrective action to prevent future occurrences. 3. Ensure that affected customers are compensated for damages and repairs due to this defect. I appreciate your attention to this serious safety issue and look forward to seeing NHTSA hold Tesla accountable to protect all consumers and ensure vehicle safety. I have attached proof of diligent efforts on my part to get this resolved: - claim number with progressive - communication with Tesla giving them proof of this issue - earlier NHTSA bulletin acknowledging the issue and the Tesla internal service incident created for this issue. Thank you for your urgent attention to this matter.

See all problems of the 2020 Tesla Model 3 🔎.

Suspension shakes car at 65mph and causes cupping of tires of the inside which states suspension is clearly off.

See all problems of the 2024 Tesla Model 3 🔎.

Travelling south on [xxx]just south of [xxx] on [xxx] at [xxx]. Climate was medium-rain. Car began to hydroplane due to regenerative breaking. Lost control and began to swerve between lanes. Completely swerved 180 degrees so that car was facing wrong direct. Swerved back to right way on highway. No cars around and did not hit anything. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Front suspension creaking noise, took in for service, techs ultimately found the front subframe captive welded nuts that secure the front links had sheared off, requiring a replacement of the subframe and some other suspension components. Nuts, which were initially welded to the subframe during assembly, were loose on both sides. No associated damage or impact, normal use over 7 years of ownership. This is also a common issue, and is already associated with a very limited recall (21v-835) but for whatever reason, this failure is still occurring quite often in the wild - normally with far more extreme consequences than in my case.

See all problems of the 2018 Tesla Model 3 🔎.

The vehicle has loud creaking and groaning noises when turning the wheel at low speed or at a standstill, I’ve taken it to a Tesla service center where they claimed that this is just a characteristic of the vehicle yet I myself and a mechanic and understand that the fundamentals of suspension are the same regardless of what type of vehicle it may be and know that this is actually a known issue with Teslas especially with Model 3s. My vehicle is at 10,683 miles and still within the warranty, on Friday, September 26 at 8 am. I dropped off my vehicle for repairs later that day at around 1645 or as known as 4:45 pm. I was messaged saying that my vehicle is ready for pick up as I read the service notes, I saw that they did not do any repair on my suspension. This is concerning to me because this is a safety issue and I highly believe that the vehicle needs to be repaired. The service center is located in santa clarita, California.

Front suspension has lost lower lateral link and bolt. There was a recall on this back in 2023 for our year and model but our car was no selected. Clearly it should have been as the suspension has failed. Please see invoice from Tesla attached. This should be taken care of by Tesla as it is a known issue.

See all problems of the 2019 Tesla Model 3 🔎.

The front passenger side upper control arm is squeaking and causing vehicle to drift to right, vehicle only has like 60k miles and the upper control arms have been replaced by Tesla before.

During driving, Tesla car spontaneously stated multiple active safety features and regenerative braking were no longer available and stopped working during driving with multiple warnings appearing. Driver safety at risk during this as well as others safety due to the lack of functioning. The car was taken to Tesla service center and was explained that front lower lateral suspension links were damaged by "impact" although the car was never in an impact or accident preventing proper alignment and functioning of the car. The part has been since repaired and currently undergoing further investigation for warranty dispute.

See all problems of the 2023 Tesla Model 3 🔎.

The vehicle’s front suspension began making loud squeaking noises and felt unstable while driving, especially when turning or going over uneven surfaces. At times, the vehicle does not make a proper turn and almost feels like it loses grip, which is extremely unsafe. I brought the vehicle to a Tesla service center. After inspection, Tesla provided a service estimate and documentation confirming the failure of the front lower lateral links — the exact part and condition described in NHTSA safety recalls 21v835000 and 23v235000, which cover defective front suspension lateral link fasteners on this vehicle make, model, and year. Despite the clear match, Tesla did not recognize the repair as recall-related and categorized it as a customer-pay service. This raises concern that some affected vehicles are being excluded from proper recall coverage, despite experiencing the same safety defects. There were no warning lights or alerts prior to the failure. The issue was confirmed by Tesla and the part is available for inspection upon request.

I have experienced multiple tire failures on my 2022 Tesla Model 3, with at least 7 tires needing replacement due to air bubbles. These issues have occurred on both front and rear tires, and currently I have 3 more tires with visible bubbles and one tire is actually leaking air. Most of these tires failed within 2,000-6,000 miles of use, which is far below normal tire lifespan of 25,000-40,000 miles. Despite repeated service visits, no alignment or suspension inspection has ever been performed by Tesla to determine why this keeps happening. The tires are just replaced at my cost, with the problem recurring again and again. Despite the pattern, Tesla service advisors continue to blame road conditions or driving habits. I want to be clear: I actively avoid potholes, drive cautiously, and have never experienced anything like this with any previous vehicle. Something is clearly abnormal here. In addition, I have noticed strange clicking and popping noises while driving, which seem to come from the chassis or steering area. It worries me that there may be a deeper mechanical or build quality issue. The vehicle often feels unstable, and I am genuinely concerned that a failure of a suspension component, battery mounting, or other structure could lead to a fire or loss of control. No warning lights have appeared, but the pattern of repeated air bubbles showing in my tire after just driving not even 1,000 miles and abnormal noises makes the vehicle feel unsafe to operate.

See all problems of the 2022 Tesla Model 3 🔎.

The contact owns a 2018 Tesla Model 3. The contact stated that while his wife was driving at slow speeds, after completing a right turn, there was an abnormal sound coming from the front passenger’s side suspension. The contact stated that increased effort was required to maneuver the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the passenger’s side control arm had disconnected. The contact was informed that two bolts that secured the control arm to the frame were missing. The contact also stated that the bolts were found by the tow truck driver while loading the vehicle for towing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

The contact owns a 2019 Tesla Model 3. The contact stated that a creaking noise was emitted from the area where the front suspension would be. The noise would be louder when turning the vehicle either left or right. The passenger air bag light was illuminated. The vehicle was taken to the dealer, who diagnosed that the seat sensor had failed. The seat was replaced with a new modular seat. After the repair was completed, the air bag warning illuminated. The vehicle was returned to the dealer, who performed the same repairs. The warning light persisted. The dealer was contacted and then informed of the creaking noise and the air bag warning light remaining illuminated. An appointment was made with the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was unknown.

My car started having loud noises and suspension on both side of my car started making noises and both control arms along with sway barrings and struts are gone bad.

Car is disengaging full self driving because of steering becoming difficult at slow speeds in a turn. Fsd disengages and the car drive straight instead of staying in the turn, crash could be likely.

The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a Tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! finally decide it is a known recall problem w/ suspension bolts & sub frame! they told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1. 24 hours of diagnosis??? a known problem other 2018 Tesla’s have been recalled for ??? very suspicious?? how do I know they didn’t torque it too far & strip bolt themselves??.

Front upper control arms replaced. Vehicle only has 24,000 miles.

Front lower and upper control arms started generating noise around 100,000 miles. This was confirmed by an independent service center. So far, have spent $1400 on the lower control arms, only to find out that the noise is still there and the upper control arms need to be replaced as well.

The first time the lower lateral links on the front right side just broke and luckily it didn't happen on the highway with passengers right now I hear the same noises again coming from the driver's left side from the lower lateral links I am afraid that it will happen again and that’s really scary I drove many cars before and never felt so unsecured I don't understand how such a safety problem is not being addressed. I hear and read that other Tesla owners are also reporting the same problem.

Needs whole suspensions system fixed and is only 4 years old. Was told by the service center employee that other customers with the same year and model have had the same issue. Suspension has been noticeably affected for the past year (uneven tire wear so I had to get new tires and a bumpier ride), but just took it in today and had it officially diagnosed.

See all problems of the 2021 Tesla Model 3 🔎.

The front suspension is failing. I have already replaced the upper control arms. Now I need to replace the bushings on compliance and lateral linksare tearing. There have been recalls for this model and year, for this issue. My VIN, is not included in the recall. I was notified of the aditional needed repairs when I had the upper control arms replaced.

Front suspension is making very weird and loud noises. Issue is associated with the front suspension links becoming loose.

Right front upper control arm began making noise and was replaced under warranty at 42k miles in sept 2019. Left front upper control arm failed around 50k miles and caused a wreck resulting in $8,365 in damages in April 2021. When fixing one side it is standard to replace the other and Tesla was negligent. Upon fixing the left side suspension at blue ash auto body in 2021, the brake caliper came loose while driving on the highway while on a vacation. This caused an additional $1500 or so in charges. Both of these incidents put my life and my son's life in danger. About a week or two after the caliper problem, Tesla issued a recall for that part stating that it is now single use only.

Complaint: I took delivery of my new Tesla Model 3 on [xxx], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service history: Tesla service, dedham, MA, three visits: [xxx]: techs confirmed pulling, performed alignment—issue unchanged. [xxx]: pulling replicated, alignment redone—no fix. [xxx]: supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-party input: on [xxx], electrified garage (amesbury, MA), a Tesla/ev specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e. G. , rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current state: the car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While regularly driving I experienced a gradual squeaking sounds from the front suspension. A few moments later I noticed that my steering wheel was acting as if it didn’t have power steering. I’m lead to believe that due to the poor design of my Model 3, that the outside elements were easily able to make its way to my universal power steering shaft leading Tesla to remove and replace my steering shaft and my upper control arms as well. The rust on the u shaft was incredible, I’ve only driven in the snow one time and immediately the noises starting happening. I paid everything out of my own pocket due to the undeliverable conditions my steering wheels was in.

Some 2019 Tesla Model 3’s recalled due to lateral and control link issues. Problem seems to be more wide spread. Exactly same problem is apparently happening with my car - also a 2019 Tesla Model 3, but not covered for some reason.

The front suspension lateral link on our Model 3 came detached from the subframe as the bolts someone loosened. This is a known issue and Tesla has issued a recall (NHTSA recall 23v-235) on this year Model 3, but our VIN is not included in the recall. It seems that this issue is wider than the cars the original recall has included. Upon detachment, the wheel steering did not work, and if it highway speeds, could have cause a fatal accident.

The car started making a strange high pitched creak sound whenever I would turn the steering wheel, or go over bumps in the road. I brought the car to Tesla and they informed me that the following parts needed to be replaced. 1. Front lower compliance links (left and right) 2. Front lower lateral link (left and right) I was notified that the failure of those components was a potentially serious safety issue, and that the parts needed to be replaced as soon as possible. I had Tesla replace the parts, so the issue cannot be inspected. The problem was verified by the Tesla service center, and was not seen by any other professionals. There were no real warnings, other than the annoying squeak sound whenever the sterring wheel was turned. The sound first appeared in November of 2024.

Front and rear suspension bushings wear and rip at very low mileage.

Sep 2022 Tesla Model 3 brought in for noise when steering wheel is turned. Was told it was the control arm. Left and right arms both replaced. Mileage - 53247 Jan 2025 Tesla Model 3 brought in for heating issue and for similar noise when steering wheel is turned. Service rep said lateral links needed replacing. Mileage - 85321 control arms and lateral link replacement at 53k and 85k, respectively, seems highly irregular. I have checked several online forums and found many other Tesla Model 3 owners having similar complaints. I have now replaced a significant portion of this vehicle's front suspension. We have owned 7 other vehicles, all purchased new, over the last 20 years. We have kept those cars between 150k - 200k miles and only 1 of those cars required this type of work, which was performed on a 2011 Jaguar xf at 160k+ miles.

I am experiencing persistent front suspension issues with my Tesla Model 3 performance. The vehicle has been taken to a Tesla service center three times, yet the problem has not been resolved. The issue includes: unusual noises (clunking, knocking, or creaking) from the front suspension. Instability or poor handling at various speeds. Repeated failures of suspension components despite repairs. Each time, Tesla service has attempted repairs, but the issue continues to persist, raising serious concerns about the safety and durability of the suspension system. The vehicle is currently at Tesla service center as of March 4th 2025 and they are working on the same problem for the 3rd time.

Control arm issue and linkage cable.

The suspension on this car developed a persistent noise that worsened over time, prompting me to schedule a service appointment at the Tesla dealership. Although my car has less than 40,000 miles and has been driven primarily on well-paved city roads, both front suspensions were found to require extensive repairs, a final bill of approximately $2,100. Safety concerns: frequent suspension issues in Teslas: online research and data from the NHTSA indicate a disproportionately high number of suspension and steering complaints for Tesla vehicles. In 2023, Tesla owners filed over 260 complaints, significantly higher proportionally than Toyota, despite Tesla's much smaller sales volume. Such trends suggest potential systemic quality issues in Tesla’s manufacturing process. Simultaneous suspension failure: the need to replace multiple components in both front suspensions at just 30,000+ miles raises serious questions about the reliability and safety. A single suspension failure could be a bad luck, but simultaneous failures point to broader design or manufacturing problems. Risk of accidents: suspension failure compromises vehicle control, increasing the risk of accidents that endanger drivers, passengers, and others on the road. Transparency issues in the repair process: the initial repair estimate of $200 excluded labor costs and was revised to $400 without prior clarity. After inspection, the cost escalated to $2,100, leaving me no option but to approve the repairs without the ability to verify their necessity. Lack of transparency in repair recommendations, coupled with Tesla’s track record of suspension complaints, undermines customer trust and raises concerns about the integrity of the repair process. In conclusion, my experience highlights potential safety risks and quality control issues with Tesla vehicles. Suspension defects not only burden customers with significant costs but also pose a serious hazard on the road.

Control arm of the left front suspension system detached with no warning other than an occasional noise that started about 2 weeks before the incident, usually when turning the front wheels at slow speed. This was a potentially dangerous situation for the driver, passengers, and any other vehicles on the road as the tire could have come off at any time. Fortunately the car was being parked (0-1 mph) in a non-congested area when the control arm detached. The vehicle (total mileage approximately 42k) was towed to a Tesla service center 2 days later where the problem--first diagnosed by the tow truck driver--was confirmed by a Tesla service representative. There was no warning of any problem other than the occasional noise mentioned previously. If this parts failure had occurred at high speed on an interstate highway, it would likely have been deadly!.

My car experienced a problem with the control arms and based on my research this is a known problem with Tesla Model 3 yet a recall hasn’t been issued.