general problems of the 2013 Tesla Model S - part 2

138 problems related to electrical system have been reported for the 2013 Tesla Model S. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Tesla Model S based on all problems reported for the 2013 Model S.

36 Electrical System problem

Failure Date: 09/30/2021

On September 30th, 2021 I brought my car in to Tesla carlsbad for an issue with the navigation. The Tesla rep also included the emmc recall. In doing so my car is not slower to wake up and drive when I get in, the center display works intermittently which is a safety issue that the back up camera is disabled. Additionally as a result my walk away locking was disabled and and I had items stolen in the middle of the night (Feb 10, 2022). When brought to Tesla's attention they suggested a $1500-2000 fix to upgrade the chip from mcu1 to mcu2. Not only is this a safety issue but its fraud.

37 Electrical System problem

Failure Date: 09/04/2021

I had a failure on my main computer. The mcu failed and the screen would not turn on. Tesla replaced a chip in my mcu but it did not fix all of my issues. I have to reboot my computer 95% of the time I am driving. Here are the issues: 1) 3g/gps not activating. Leads to not being able to use gps navigation. 2) computer freezes. Usually while sleeping, computer does not wake up or the central screen does not respond leading to failures in many systems including: blinker, ac, radio, rear view for backing up, garage control, creep mode, etc. One time I left my computer in 'camp mode' so that it would keep cool on a hot day. While I was away from car, I checked on my mobile app to see the status of the car. The app could not connect to my car. When I came back, the computer had frozen up which meant that the ac was no longer working. This caused a unsafe level of temperature in my car of 100 degrees +. Luckily there was no dog or child in the car but I hate to think if there was. When I leave the car in 'dog mode' or 'camp mode', I expect it to do what it states it is going to do and keep my car cool. This could be very dangerous, especially on a hot day. In conclusion, even though Tesla did the fix for my mcu and my screen does turn on, it is not fixed 100% leading to constant reboots due to 3g failures and computer freezes. This happens almost every day.

38 Electrical System problem

Failure Date: 09/01/2021

The contact owns a 2013 Tesla Model S. The contact stated while driving at an unknown speed, the media control unit turned off and was unable to operate the windows or the air conditioner in the vehicle. The contact stated that the temperature inside the vehicle began to rise and had to park the vehicle for 30 minutes. The contact stated she was able to restart the vehicle and was able to access the windows and the air conditioner and some other features. The contact took the vehicle to the local dealer where it was diagnosed with needing to replace the old hardware to access the new updates. The vehicle was not repaired. The contact stated she had experienced the failure on multiple occasions. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

39 Electrical System problem

Failure Date: 06/17/2021

Tesla has had a mandatory recall for the mcu and the screen. I went to get my car repaired, and they only fixed the mcu. They said my screen was not under the recall, but the whole point of the recall was to fix it. Now, with the screen not working, I am unable to control 95% of the functions of the car, including safety features like seeing the rear camera. They wish to charge me 800$ to replace the screen, which is not right when the original recall was the fix the screen issue.

40 Electrical System problem

Failure Date: 04/07/2021

Tesla is refusing to refund the out of pocket cost paid for the mcu touchscreen repair, described by the NHTSA recall number 21v035. Please find attached Tesla's automated system refusing to refund, plus my service receipt showing it was paid out of pocket.

41 Electrical System problem

Failure Date: 04/06/2021

The recall I have on this vehicle says I am ok to drive in the app.

42 Electrical System problem

Failure Date: 01/25/2021

Backing up mcu fail backup camera failed almost back on a kid ran behind my car while I was looking down at a disabled screen. Driving to Tesla service department main screen failed due to computer car crippled to minimal safety control. Car now in service Tesla require me to pay $1500 for new mcu2 instead of recalling and replace the defective mcu.

43 Electrical System problem

Failure Date: 01/20/2021

1. Driving screen failed. 2. During wet weather brakes will not slow down car for 3 seconds. . . Very distrubing 3. 2013 Model S with under 100k miles had font end parts fail. Required a $3,000. 00 repair. Have never had an american car, even with twice the mileage have multiple front end parts fail.

44 Electrical System problem

Failure Date: 01/11/2021

I have had multiple issues with my 2013 Model S including but not limited to total failure of the mcu, total failure of the battery and partial failure of the tire pressure monitoring system. Some problems that I have encountered during the mcu failure before and after the mcu was replaced include loss of ability to access the screen to turn on heat, radio, defrosters, bluetooth, or any other function of the screen that is available, loss of blinker sound, loss of parking chime sound, loss of sound from the stereo including no bluetooth or music. While driving from blaine, mn to st. Paul, mn with my blinker on the majority of the time on the freeway with out my knowledge because the was no blinker sound. That was not only frightening but also dangerous. I have had a myriad of issues with this vehicle and I am really fearful of a total failure while I am driving. All of the issues noted above were during motion. One other problem I have noticed is my car takes an excessive amount of time to turn on.

45 Electrical System problem

Failure Date: 01/08/2021

Computer screen went dark several times and affects the turn signals for the vehicle making it unsafe to drive. The problem has happened at least 5 times in the last 60 days. The dark screen makes it impossible to adjust any of the heating, cooling, or use of hands free devices.

46 Electrical System problem

Failure Date: 01/04/2021

The main touch screen controlling backup camera, nav, air-con /heat and defrost systems goes dark. I have no control over those items making driving unsafe. The speedo and gear indicator on the driver side allows you to drive but it is not safe. I have video of the car driving to prove it operates without the controls.

47 Electrical System problem

Failure Date: 12/30/2020

Car was charging in the garage on Dec 30, 2020 when at 5:25 am a message was sent to my phone that the charging had been interrupted but not completed. 12 minutes later at 5:37 am a message was sent that the alarm on the vehicle had been activated. 2 minutes later the second Tesla in the garage sent a message that the alarm had been activated. None of these messages were seen at the time since we were asleep in the back of the house, but the car alarm did wake us up. Hearing the alarm woke us and soon after we heard smoke alarms from teh garage and throughout the house. When we walked to the front of the house, we could see flames from the garage to the top of the second story. We immediately exited the house. The attached article and video describes the situation. . Read more...

48 Electrical System problem

Failure Date: 12/19/2020

The rear view camera did not deploy when I was backing out of a driveway and I was struck by another vehicle. The police determined it was a no-fault accident. My insurance company deemed me primarily responsible. I was unable to see any oncoming traffic because the camera was not working and there were obstacles to seeing oncoming traffic. The car was deemed totaled by the mechanic and my insurance company. The car battery died soon after the accident and the vehicle remains in my garage and is immovable. I sustained minor head, neck and back injuries.

49 Electrical System problem

Failure Date: 12/15/2020

Repeated emmc failure, reoccurring failures and reboots of the mcu , see investigation:ea 20-003. Since there are over 100k miles, Tesla suggests $2700 mcu replacement, not free emmc replacement as they are doing for models with under 100k miles.

50 Electrical System problem

Failure Date: 12/10/2020

Failure of the touchscreen results in loss of rear camera image display when reverse gear is selected, resulting in reduced rear visibility when backing. Screen also completely freezes and cannot control climate control elements, sound, etc. When back up camera finally does engage, backup camera screen is black with two white lines.

51 Electrical System problem

Failure Date: 12/02/2020

The speedometer cluster is leaking and delaminating causing the glue to drip onto other components, possibly causing a fire hazard or unsafe environment. Talking to other owners, this is a common issue on older Tesla Model S cars.

52 Electrical System problem

Failure Date: 11/20/2020

The contact owns a 2013 Tesla Model S. The contact stated that coolant was leaking onto the battery. The battery warning light was illuminated and shortly afterwards, the battery was not charging properly. The vehicle was taken to local dealer Tesla service center (8105 big lake rd, village of clarkston, mi 48346, (248) 241-9321) however, the mechanic was unable to duplicate the failure, and stated the issue would be at the residence electricity. The contact stated he continued to experience the failure. The vehicle was taken to another local dealer at Tesla service center (6142 telegraph rd, toledo, OH 43612, (567) 420-6130) where it was diagnosed with needing the charging port to be replaced. The vehicle had been repaired, but continued to experience the failure. The vehicle was taken to another dealer and the media control unit was updated. The contact stated that the vehicle continued to experience the failure. The contact stated that he had the vehicle serviced on three different occasions. The manufacturer was informed of the failure. The failure mileage was approximately 179,000.

53 Electrical System problem

Failure Date: 11/14/2020

Nhtsa action #: pe20010 my Tesla recently had the black screen following the system degredation that falls in line with me memory chip failure known in the Model S 2013-2016. I am unable to use my blinkers, main screen for driving, my rearview camera for safety during reversing, or control many of the functions of the vehicle. Thankfully, this occurred while I'm my driveway and not during a trip so I was not in danger of harming anyone. I have attached a photo of the error showing on my screen in relation to this.

54 Electrical System problem

Failure Date: 11/14/2020

I have been having issues with the infotainment screen. I told Tesla that it needs to be replaced under warranty and the refuse to do so, saying that they run internal diagnostics and it says mine isn't affected. I have multiple videos and photos showing that they are wrong. They are trying to get out of a recall by doing a warranty replacement but are actually not doing any replacements. There are instances in which my screens ont boot for over an hour, or that it partially boots and has display issues. Please force then1 to issue a recall, as they are not being fair and actually replacing any issues. I have asked the. Multiple times and they do not agree with my assessment even though I send them videos and photos. They are skirting the law. Please help. I have an additional video I can send you if you'd like.

55 Electrical System problem

Failure Date: 11/14/2020

The main/center screen blacks out on my Tesla, which is where all the car controls and back-up camera is viewed. Even when it doesn't completely black out, the back up camera doesn't function as it just stays frozen a lot of the time. Outside of the backup camera issues, all other functions, like turning on or off headlights is also impacted. At other times it seems like it impacts charging the car, which can leave me dead if I cannot charge. Other functions have also been impacted like turning air conditioning and navigation, however not necessarily safety issues. These issues have happened while sitting in my garage trying to leave, charging my car at a Tesla charging station, driving down the freeway or streets. I estimate they have been happening since about 60k miles and have progressively gotten worse.

56 Electrical System problem

Failure Date: 11/11/2020

Main processing unit for the car stops working and displays go black. Turn signals do not audibly annunciate. Climate control turns off. Lighting, security and other safety controls cannot be changed. I have dates and times and symptoms for some of the failures. Occurs typically weekly, but can have multiple episodes per day. Tesla service has been requested and performed 4-5 times. The oem mpu was replaced approximately 4 months ago and yet problems persist. Mpu has failed while parked, while driving, on city streets and highways. Can occur at any time.

57 Electrical System problem

Failure Date: 11/08/2020

The primary Tesla screen regularly has intermittent screen failures. This leads to me having to reset the computer while driving a few times before operation resumes. This causes the rear cam, air conditioning, navigation, and other consistently to cease for a short period. Recently the screen has developed air bubbles in the screen and leaks goo into the floor (the leaking fluid).

58 Electrical System problem

Failure Date: 11/01/2020

I have 110,000 miles on my Tesla, the screen blacks out sometimes. I hear that you might make them do a recall.

59 Electrical System problem

Failure Date: 10/10/2020

My vehicle has the issue with the emmc chip being too small to handle all the logging Tesla was doing and now it's starting to fail. When it completely fails I won't be able to defog the windshield, the heat and ac won't work, the turn signals won't work and I won't be able to charge the vehicle. I got an email from Tesla saying my car doesn't qualify car the warranty adjustment program due to miles but it's within the years. This needs to be a recall regardless of miles. Tesla doubling the amount of logging caused excessive wear on the emmc. The failure is a safety issue.

60 Electrical System problem

Failure Date: 09/02/2020

The main touch screen failed with likely emmc failure resulting in no navigation, no backup camera, no turn signals or sound, no air or defrosters and no way to control headlights or other safety features. Failure occurred at highway speeds.

61 Electrical System problem

Failure Date: 09/01/2020

I own a Tesla Model S and I reporting issues with my touch screen mcus. It has completely failed after 7,000 miles. Presently I have absolutely no control of my heating,, air conditioning, fan, safety cameras, garage door opener, or electronic controls on any tough screen portions of the car. This is a huge public safety concern that impacts me and the public as well. I live in a mountainside area and we depend on the back up camera to avoid accidents as our garage backs up into a very narrow lane. And I can not see the children and animals that are in back of my car when I exit my garage. Nor can I use any of the gps features for guidance as well. The touch screen has complete failure in the mcu unit. I contacted telsa re this issue and informed them that this is a liability to me and the brand based on the huge safety issues this presents. I told them I was glad that the call was being recorded as I did want this issue to be unreported. And I informed Tesla that this problem is exigent as we live in southen California and the temperate is now over 120 degrees. This could cause heat stroke and also kill our animals as well. Tesla replied that this my my problem and not theirs. Some owners believe that it is a problem with the embedded multi-media-card memory (emmc) in the mcu and that it is being overwritten to the point of failure. Ii know now that is a recognized defect known as the 'emmc failure' problem. I understand that Tesla now has introduced a new mcu in 2018 that doesn't have the same problem, but owners of older vehicles are still experiencing the problem in having to replace the unit out of warranty, despite seeing Tesla's mistake as the source of the problem instead of a normal issue that occurs over time. I need resources and remedies to correct this manufacture induced malaise.

62 Electrical System problem

Failure Date: 08/25/2020

The display screen, which allows you to control the entire vehicle, fails over time. It is a big problem since the car has no buttons and everything must be done on the screen. The problem is this one, as many other Tesla owners have had. Https://teslamotorsclub. Com/tmc/threads/model-s-black-horizontal-line-in-mcu-screen. 193133/ this appeared all of a sudden, and eventually the screen will completely fail making the car not usable.

63 Electrical System problem

Failure Date: 08/25/2020

Replacement of touchscreen in Jan 2020 due to fluid leakage and mcu replacement in Aug 2020 for non-responsiveness.

64 Electrical System problem

Failure Date: 08/25/2020

Central touchscreen failed multiple times during road trip. Failures happened while charging and stationary, and while driving. Lose access to vehicle safety and other controls (headlights, hvac, navigation, sunroof, etc. ). Reported to Tesla prior to warranty expiration and was told it is "normal" behavior. Now that my warranty has expired, Tesla has diagnosed failure of memory chip and is charging me out of warranty to replace computer daughterboard.

65 Electrical System problem

Failure Date: 08/20/2020

My Tesla has the well know 'black screen of death' due to emmc failure. Without this, most functions of the vehicle do not work. This includes suspension adjustments, ac/heat, backup camera, radio, navigation, etc. Tesla has been a nightmare to get a live person on the phone, unless it's for new car sales. They scheduled an appointment for us but it's 3 weeks away and we cannot wait that long to have the car mobile again. I will likely take the emmc out myself, mail it to someone for replacement, and pay about 700. 00.

66 Electrical System problem

Failure Date: 08/17/2020

Mcu died.

67 Electrical System problem

Failure Date: 08/07/2020

Replaced mcu for touchscreen at a cost of $1,359. 50. Car was on recall for this reason. Nothing on Tesla site for reimbursement.

68 Electrical System problem

Failure Date: 08/02/2020

The center display is blank and unavailable, which disables many vehicle features including the backup camera system, air suspension control, and hvac. The center display was working normally on August 1st, 2020. It seems to have failed overnight, because it has not worked since August 2nd.

69 Electrical System problem

Failure Date: 08/01/2020

Mcu 1 failed. Display screen dead. No controls for climate, backup camera, audio system, navigation, etc.

70 Electrical System problem

Failure Date: 07/28/2020

I have the mcu1, the dash screen in the center. Often the mcu is dead and the can't be driven. Sometimes it goes out while I'm driving making not safe to drive. The car is out of warranty, but the mcu is what controls everything in the car. Had it replaced under warranty but still have the same problems. Mcu controls the ac/heating, back up camera, lights, turn signals, navigation, music, suspension and vsc, sunroof, etc. . . This happens when driving on the highway, street or when parked.



Model S Service Bulletins
Model S Defect Investigations