general problems of the 2014 Tesla Model S - part 2

69 problems related to equipment have been reported for the 2014 Tesla Model S. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Tesla Model S based on all problems reported for the 2014 Model S.

36 Equipment problem

Failure Date: 07/01/2020

Main screen turns off. The 17" center screen freezes and then turns off not letting use rest camera, door unlock, and hvac.

37 Equipment problem

Failure Date: 06/25/2020

The video scrren (mcu) goes blank while driving and navigating and backing up. While backing into my garage tge screen went blank causing dangerous situation not seeing what was behind me. While navigating the screen went blank causing me to miss an exit on the freeway.

38 Equipment problem

Failure Date: 06/24/2020

Vehicles mcu (middle control unit) stopped working. Blinkers would not work, so I was unable to signal while driving. The rearview camera stopped working as well and the ac system was stuck on.

39 Equipment problem

Failure Date: 06/20/2020

The Tesla mcu1 is known to fail as highlighted by many respectable news agencies. There are even shops around the country specializing in this crazy repair that involves hacking the car. The mcu in my car is beginning to fail and will black out/freeze randomly. Basically the ideal use for it, is not to use it so it doesn't crash. When it does, I experience loss of audible and visual touchscreen features, such as infotainment, navigation, and web browsing, and loss of the rear-camera image display when in reverse gear. After several reboots, it does boot up, often wifi does not work, 3g connection does not work, maps take a long time to load as I am driving and navigating any of the options causes the unit to freeze. It takes additional reboots to resolve these issues. This is a big issue considering all lights, suspension features, ac and pretty much all aspects of the car are controlled from here. Even though the car is in warranty, Tesla's solution is to reset the car and wear the emmc more.

40 Equipment problem

Failure Date: 06/15/2020

Due to the recent recall of the 2014 Tesla modal s computer screen. I have paid over $3,700 dollars to replace my screen and now Tesla wrote an email says they will not reimburse me for the screen. My Tesla modal s computer did not turn on and cannot control any function of the car.

41 Equipment problem

Failure Date: 06/14/2020

Tesla Model S onboard memory has failed leading to no use of main interior screen. Out indicator lights and high beams do not work making it very unsafe to operate. This happens to many Tesla's with the mcu v1. The chip they use becomes corrupted and can cause all sorts of damage.

42 Equipment problem

Failure Date: 06/11/2020

Mcu failed and I was not able to drive my car. If I was to drive no turn signals were active and your unable to charge. Tesla charged me 1500 dollars for a replacement.

43 Equipment problem

Failure Date: 06/10/2020

Mcu the main display is slow to respond and internet access does not work as it should. Screen blinks/turns off randomly.

44 Equipment problem

Failure Date: 06/01/2020

21v035 recall id unit did not function correctly for 5y. Was summarily dismissed by Tesla service. Finally failed, paid for repair . Then recall. No reimbursement despite claim made months and months ago. Was a major hazard from first year. Very dangerous.

45 Equipment problem

Failure Date: 05/15/2020

Issue is failing mcu frequently will turn off and stay off. Taking 10 minutes to come back on. This keeps everything from hazards to rear view camera from working.

46 Equipment problem

Failure Date: 05/15/2020

17 inch screen is leaking liquid crystal which is real sticky and must be wiped off every day, car was at home and parked inside. I have some notes from Tesla and a quote of $805. 00 to repair it. They also said I am not the first person that this has happened to!!!.

47 Equipment problem

Failure Date: 03/01/2020

The touchscreen would become less responsive, the power-up time becomes longer, the screen would freeze and would have to be rebooted, or even total failure of the mcu unit and one day complete blackout of screen. This happens when its stationary and driving both.

48 Equipment problem

Failure Date: 03/01/2020

The touchscreen of my Tesla is leaking the glue that is between the glass touchscreen. The glue started as little air bubbles, then has grown to half the screen. It continually leaks onto the center consul. From a google search, it seems to be a common issue with older Tesla's.

49 Equipment problem

Failure Date: 03/01/2020

Mcu -touchscreen failing. The screen is literally melting/separating. Tesla service has told me that this is the first step toward screen failure but they can not tell me when it will fail. Cost to repair is approximately $2,500. 00. With a long trip in the next month, I will need to replace or risk a potential safety issue.

50 Equipment problem

Failure Date: 02/23/2020

Exactly as described in your open investigation, NHTSA action number: pe20010. The touchscreen display went black on 02/23/20, no touchscreen-related functions worked (including camera displays, navigation, charging, etc). Tesla service station replaced the mcu (3/10/20-3/20/20), at my expense, even though this flash device fails because of Tesla's own extremely high number of program-erase cycles -- and that massive data transfer benefits only Tesla, not the car owner. They install mcus that fail due to the high demands placed on them by the company, for the company. Then they charge the consumer for a replacement, and this will happen again and again.

51 Equipment problem

Failure Date: 02/13/2020

The Tesla Model S has a bad mcu unit (media control unit) every car made suffers from a programming overload that ruins the tegra 3 emmc flash memory. Once the memory corrupts, the media control unit shuts off permanently. A driver can end up stranded because the car will also stop charging or limit the charge to 21%. The safety systems attached to the media control unit are all off and no longer function. Safety backup cameras, audible alerts and perimeter alarms that would tell you if a person/object is in proximity to the car, all no longer function. The inability to know and react to these safety systems presents a life/safety issue. A child could be behind the car and the car will not alert the driver and the driver cannot see because the camera is also off. The cars media control unit also shuts off mid-drive. The unit turning off without warning, presents a life safety issue.

52 Equipment problem

Failure Date: 02/10/2020

I was driving on the 15n freeway about 1 mile south of the hw 78 on Feb 10 2020 at aprox 07:30am. I had autopilot engaged and I was driving in a straight line (not changing lanes) at normal freeway speeds, suddenly I was spinning out and hit the right side wall of the freeway totaling my car. Unfortunately I don't have a clear memory of how the event started, I just remember running in autopilot on my way to work then spinning out and hitting the wall. Once the event started it was unrecoverable, and was over in a few seconds.

53 Equipment problem

Failure Date: 09/16/2019

Media control unit that controls the car stopped functioning altogether. Car was not operational.

54 Equipment problem

Failure Date: 09/10/2019

My emmc chip failed in mcu when vehicle was five years old with less than sixty thousands miles. No rear view camera, no accessories are working, no ac, touch screen went black. With 'pin to drive' activated car becomes a brick: you can't enter pin because screen doesn't work - can't start/drive. Replacement with remanufactured unit (not even new) cost $2000!!!.

55 Equipment problem

Failure Date: 09/03/2019

The driver of the Tesla (VIN entered) reported that the Tesla was operated in autopilot when it struck our parked car. Our car was parked on a residential street with a 25mph speed limit. Both cars sustained significant damage rendering them un-drivable. See the attached photos of our damaged parked car and the Tesla.

56 Equipment problem

Failure Date: 06/07/2019

May be related tp pe 20-010 in my car sometimes ac is off immediately alos in combination with rearview mirror is set to reverse driving position. Sometimes it happens together even whilst driving forward. Depending on weather conditions visibility is reduced immediately try to pull over to emergency lane is dangerous as mirror only shows surface of tarmac. Sometimes this happens in correlation to stuck or sputtered music or a mcu reset out of the blue.

57 Equipment problem

Failure Date: 06/01/2019

Beginning in June, the subject vehicle suffered from a severe and sudden decrease in the amount of range available as a direct result of software updates issued by Tesla without disclosure to owners. Prior to the updates, the subject vehicle had approximately 255 rated miles available. Following updates 2019. 16. 1 and 2019. 16. 2, the subject vehicle suffered immediately from a range drop to 225 available miles. The subject vehicle has also been unable to charge fully and now suffers from decreased charging speeds. The owner of the subject vehicle went to ncds arbitration, seeking a manufacturer replacement of the battery under warranty, but the arbitrator decided that there was no proof of defect. Tesla claims that this is normal degradation. However, the negative effects were caused solely by Tesla's software updates, for which it has yet to disclose whether there are cars affected and potentially at higher risk of catching on fire. Tesla has failed to communicate anything with regards to the safety of the affected vehicles and has continued to make adjustments to the software without providing owners with any notice or information that their vehicle may be affected. The owner of this vehicle was denied a warranty replacement after having the claims arbitrated with national center for dispute settlement, where the arbitrator found that there was no manufacturing defect. The subject vehicle continues to suffer from a high rate of battery loss when the car is parked and not in operation. The car has not regained any mileage as a result of Tesla's most recent updates that have attempted to remedy the situation. The subject vehicle suffers form reduced charging speeds and is not capable of reaching the same number of miles as it did before.

58 Equipment problem

Failure Date: 05/23/2019

Tesla has limited charging speed after a 2019. 16. X software update to almost 3x slower, following reports of fires with cars while just sitting there. The car has additionally began deteriorate quickly as distance available to drive after the 2019. 16. X update has gone down as well. This is now known on the internet as "batterygate" and "chargegate". Due to lack of communication from Tesla on this issue and fires surrounding cars with similar batteries, I am not confident the issue has been resolved with just software and the car is completely safe to operate with the battery it was sold with. I am not even sure it is safe to sleep under the same roof as where it is being parked.

59 Equipment problem

Failure Date: 05/20/2019

On may 20th, 2019, the subject vehicle was updated with Tesla's software updates and lost over 20 miles overnight. The vehicle has suffered from a throttling of performance, charging speeds, and a lowered maximum battery voltage capacity which has led to a significant decrease in the number of rated miles available. Tesla has denied a battery warranty replacement by claiming that there is no defect. Tesla claims that the updates were issued to improve battery longevity and health. However, they are doing so to avoid replacing these under warranty and/or compensating owners for the loss in range. This appears to be in response to the growing number of battery fires that have occurred with Tesla vehicles that are parked and not in operation. Tesla has failed to communicate anything with regards to the safety of the affected vehicles and has continued to make adjustments to the software without providing owners with any notice or information that their vehicle may be affected. The owner of this vehicle was denied a warranty replacement after having the claims arbitrated with national center for dispute settlement, where the arbitrator found that there was no manufacturing defect. The subject vehicle continues to suffer from a high rate of battery loss when the car is parked and not in operation. The car has not regained any mileage as a result of Tesla's most recent updates that have attempted to remedy the situation. The subject vehicle suffers form reduced charging speeds and is not capable of reaching the same number of miles as it did before.

60 Equipment problem

Failure Date: 05/19/2019

Software updates by Tesla have limited range usage by lowering the available voltage max capacity for charging. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). '.

61 Equipment problem

Failure Date: 05/16/2019

Shortly after updating the vehicle with Tesla's software updates 2019. 16. 1 and 2019. 16. 2, it was discovered for the first time that the vehicle had suffered from a sudden and immediate loss of approximately 26 miles of range as a result of the pair of software updates. The updates in question also severely decreased the supercharging speeds for the vehicle. In addition, the software updates issued by Tesla did not disclose anything with regards to the range loss or decreased charging speeds. Tesla has released updates since initial range-reducing and charge-speed limiting updates which were supposed to and purportedly were issued to correct the problems, however, there is no significant change or increase in range or charging for the vehicle to date. Note - this complaint has been submitted by legal counsel who currently represents the affected owner for this specific vehicle. Legal counsel here also serves as counsel to the putative class members and named class plaintiff in the litigation currently pending in the u. S. District court, northern district of CA, case no. 5:19-cv-01422-vkd.

62 Equipment problem

Failure Date: 05/01/2019

In may 2019 our Tesla Model S p85d battery charging capacity reduced from about a maximum charge of 248 miles to about 218 miles. Tesla did not notify us that this would happen and after several phone calls and letters there has not explanation or information as to why it occurred.

63 Equipment problem

Failure Date: 02/01/2019

Suspect mmc chip is failing. Having intermittent black screen and rebooting with loss of rear camera function also loss of climate control. Contacted Tesla who stated my symptoms do not warrant replacement or repair. The black screen and rebooting occurs when stationary and also while driving. Also losing bluetooth connectivity, and map function very slow to load. Navigation sometimes will not calculate route.

64 Equipment problem

Failure Date: 01/12/2019

Touch screen control panel has been deteriorating over the past 2 years. Since the screen is an integral part of the vehicle control system functionality of the vehicle control is beginning to be impacted. Tesla has had a known problem, but has not been willing to repair or replace. I believe this is a safety concern that NHTSA should investigate and that Tesla should be held accountable.

65 Equipment problem

Failure Date: 01/04/2019

My vehicle has had a problem with the mulitmediacard (emmc) for years. I have all the documentation from previous reports. I was notified finally by Tesla that a recall is underway, but they have not scheduled the repair, and when I enter my VIN number on Tesla's VIN recall search, I get this message error looking up VIN. Error code 91". There is no way to call Tesla, as they require people to schedule in the app. But there is no way to schedule this service in the app at this time. My car spontaneously blacks out while I am driving and several of the intended functions do not work 100% of the time. I am becoming concerned about driving this car at all. Can you please help?.

66 Equipment problem

Failure Date: 10/12/2018

Previous Tesla software allowed rear view camera to mitigate the Model S's blindspots. Current software update (version 9) has limited the ability to use the rear view camera as a blind spot monitor thus making the vehicle less safe.

67 Equipment problem

Failure Date: 05/08/2018

Reportedly: on 5-8-18 about 7 pm in fort lauderdale florida along the 1300 block of seabreeze boulevard; two teenagers were trapped and burned to death after crashing a Tesla Model S. A third teenager was ejected and seriously injured. It was a single car accident. Excessive speed is thought to be a factor. Friends of the victims were following the Tesla in another vehicle, and said the vehicle was engulfed in flames preventing would be rescuers from pulling the trapped teenagers from the vehicle. Onlookers watched their victims struggle as they burned to death. There is video of the trapped victims burning to death. Did all the airbags deploy? why did the battery catch fire and possibly explode? was crash avoidance active, if so did it fail? were all the victims wearing seatbelts? did the car have safety features to detect people not wearing seatbelts and warning system?.

68 Equipment problem

Failure Date: 01/13/2018

We have had the car (purchased used with 24k miles) for 7 months and have now had to have a second door handle replaced. When broken, the door handles will present but not open. This can be dangerous when in bad weather or neighborhoods. Because these are electric self presenting handles, they cost $800 when not covered by warranty (ours still are). Apparently this is a very common problem with other Tesla owners having to replace multiple door handles. Their is clearly a flaw in the design of these door handles that Tesla has not rectified. Forcing customers to pay $800 for out of warranty defective door handles seems unreasonable.

69 Equipment problem

Failure Date: 11/26/2016

Car had been rented in November 2016 from a turo member for four days in las vegas. The car had been in stop and go traffic with the autopilot on. The car sensed traffic moving causing the Tesla's autopilot to move at 10mph. Then the car's autopilot malfunctioned and crashed into another car that was attempting to merge lanes. Damages totaled $3100 for the Tesla and unknown for the other vehicle. Car had been advertised as being able to drive itself.



Model S Service Bulletins
Model S Defect Investigations