general problems of the 2015 Tesla Model S

The contact owns a 2015 Tesla Model S. The contact stated that the center display screen became inoperable. The contact stated that the defroster, exterior lights, back-up camera and radio were inoperable. The contact stated that the vehicle occasionally stalled. The vehicle was taken to the local dealer where it was diagnosed and determined that the center display screen needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the dealer. The failure mileage was approximately 79,000.

The contact owns a 2015 Tesla Model S. The vehicle had previously been serviced under NHTSA campaign number: 21v0350000 (back over prevention, visibility, exterior lightning) however, the failure occurred after the recall was repaired. The contact stated that while driving at an undisclosed speed, the center display screen went black and then rebooted, causing the defroster to become inoperable. The autopilot function and other unknown warning messages were displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

The contact owns a 2015 Tesla Model S. The contact stated that the backup camera functioned intermittently and on other occasions, the image would remain frozen on the screen. The contact also stated that the mcu unit failed and went blank on several occasions. While driving on some occasions, the mcu unit would reboot. In addition, the defroster and turn signal chimes failed to function. The failure had gotten progressively worse. The vehicle was taken to the dealer where the vehicle was serviced under NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the failure persisted. The service center offered the contact a special offer of $2,000 for an entertainment system upgrade (nvidia tegra 3 to intel atom processor). The contact declined and Tesla acknowledged that there was a known issue with nvidia tegra 3 processor in the mcu and that an upgrade to the nvidia tegra 3 would resolve the known failure. The contact was concerned that the backup camera failure might result in a crash with another vehicle or pedestrian. The vehicle had been taken to the dealer on three separate occasions and on each occasion, the vehicle remained in their possession for approximately 2 weeks. The manufacturer was not notified of the failure. The failure mileage was 80,000.

The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Tesla Model S. The contact received a recall notification for NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the dealer informed the contact that the vehicle had to experience the failure for the recall repair to be completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Tesla Model S. The contact stated while driving 30 mph, the display screen stopped functioning. The contact received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting). The vehicle was taken to Tesla service - latham (326 old niskayuna rd latham, NY 12110) where it was diagnosed and the contact was informed that the embedded multi-media card (emmc) controller needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 118,398. Consumer contacted the manufacturer to get reimbursed for the repair, but the manufacturer told them that they had no record of the repair.

The contact owns a 2015 Tesla Model S. The contact stated while driving at various speeds, the main center display failed not allowing the contact to use the rearview camera, the turn signals, and all the electrical functions. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the emmc flash memory device needing to be replaced. The vehicle was repaired. The contact stated that a couple of days later he received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting). The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 49,274.

The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the vehicle was exhibiting failure. The failure mileage was not available. The manufacturer was not contacted. Parts distribution disconnect.