Assist problems of the 2016 Tesla Model S

1. ) passenger side door is a potential hazard. Door latch and door mechanism does not open from the outside. 2. ) lane keep assist on autopilot veers off to the right when it is first engaged and does not want to stay centered until it's been on for awhile.

Incident Tesla Model S was up to date on recalls as far as we can tell, including the recent autopilot update via Tesla internet vehicle update releases. While driving in autopilot mode on the freeway in the lane next to the hov lane, the autopilot got confused as to which lane it should keep and failed to maintain its lane. Incident vehicle drifted across the double lines into the hov lane, where another Tesla Model S was driving. Both cars were damaged in the ensuing side bump impact, then the incident vehicle made a slight impact to another car rear bumper in front of the incident vehicle. No injuries were reported. A subsequent traffic crash report was filed as required with CA highway patrol. We are awaiting this report in the mail. Our safety and others was put at risk due to the failure of the autopilot to maintain its lane. Insurance was contacted. The insurance company, usaa, has deemed the incident vehicle (our vehicle) damage too expensive to fix due to the very high cost of replacement/repair parts and has deemed our vehicle a "total loss. " we have not been able to access the software of the vehicle. Since usaa has deemed the vehicle a total loss, they are selling the car for salvage and thus we have no further access to the vehicle for legal purposes. As far as I know, usaa has not pulled the vehicle software records nor has requested such records and has completely ignored the autopilot issue. That is part of the reason for our complaint here as well. Since there were no injuries, legal representation in this case has not been forthcoming. We ask the NHTSA to investigate since we can get no help from Tesla, usaa or any other legal advocate.

During placing the car in highway autopilot mode by clicking the stalk twice the car made a hard right turn that I had to correct manually until the auto drive dropped out. On a separate occasion, in autopilot, the braking system was applied when there was no reason. On another occasion, in autopilot, the car went out of the lane over the yellow line. I took the car to a Tesla service center where I was told that my mcu1 needed to be replaced with a mcu2 at my expense at $1610. There currently is no recall for the failure of the mcu1 that controls the autopilot functions. Other symptoms are screen blackout. Seat loss of position sync, slow navigation commands.

Prior to 10/2/2020 numerous reboots usually after being parked. Had to wait excessive time since I had pin to drive enabled. Disabled pin to drive since I was getting stuck. It is embarrassing and not a good reflection on Tesla products to have to wait 5 minutes to move your car. Something is wrong. 10/2/2020 while driving on I 40 noted there was a lack of turn signal sounds. Noted navigation did not seem to be updating to current position. While on autopilot the car started to drift toward an exit. The autopilot had disengaged with no warning sound' nothing. Continued to steer manually. Screen went black. Ac stopped. After several minutes the screen rebooted. Had to re-input destination. 10/3/2020. Went to ashland nc supercharger to top off before getting on the blue ridge parkway. Was only getting 4 kw to start finally giving up after 30 minutes achieving a maximum of 10kw. When I unplugged I got a warning "reduced power, systems shutting down. Service required. Vehicle may not start". The screen went black and after time finally restarted and I was able to continue. Later in cherokee nc the screen again rebooted after charging at a j1772 station. 10/4/2020. While driving with on i95 near st augustine I noted the loss of turn signal sound again. The navigation was frozen again. Again there was no sound or warning disengaging or engaging autopilot. The screen went black. The ac went off. I observed the Tesla t come up then the screen went black again. Then the Tesla t came up a second time and after several minutes the controls started working again. Again at Nov 19@ 7:03 driving west in I-4 stanford, FL. Same as on 10/2. Loss of autopilot, loss of turn signal sound, loss of climate control, loss of music. Took 6 minutes to reboot. Took an additional 5 minutes for navigation to restore. There are more instances but I am out of characters.