105 problems related to equipment have been reported for the 2016 Tesla Model S. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Tesla Model S based on all problems reported for the 2016 Model S.
The car sped up automatically after slowing down (when the accelerating padel was release) due to the coming red light, I tried to apply brakes but it did not work, I immediately put the car in parking which stopped the car, I got the error similar to "could not activate the emergency brake and move the car to the side" I was lucky that there was no one in the front of my car when I happened otherwise it could have resulted into an accident I was able to drive the car after 10 minutes.
I was stopped at a red light, left signal on, when the car suddenly accelerated forward through the intersection in an aggressive 0-60 kind of start. I braked safely and was about to execute a u-turn a minute or two later when the car bolted forward again. There was no traffic other than the car behind me at the light, thankfully. There were no warnings or other signals and the car was not operating in autopilot. I reported the incident immediately to Tesla and the car is now out of state in their custody while an escalated investigation is conducted. They have, however, told us that the car is safe to drive and that it is not possible for this to have occurred. They also assert that all sudden acceleration cases to date have been related to autopilot and all have been driver error.
1. My information display screen leaks liquid onto the lower cpnsole causing the display to fil intermittently. 2. In hot weather my dashboard display shows signs of melting and then fails to display any informationsuch as speed, mileage capacity, etc. When the weather is cool this does not ahppen.
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but I don't have money to repair right now.
To whom it may concern, on July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY state ag consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another state and I’ve been unable to get it back in my possession. Regards, gaetano.
My vehicle is part of the emmc media chip recall. I have tried repeatedly in past 6 months to have Tesla repair my vehicle, which continues to suffer screen blackouts daily during operation. These blackouts render my backup camera blank, creating a major safety concern. Each time I schedule an appointment, Tesla will cancel and tell me they do not have the part. They are not complying with the NHTSA recall. I cannot in good faith believe their excuse that part is unavailable given the massive volume of cars they are producing quarterly.
This model's main computer unit (mcu) is malfunctioning by spontaneously rebooting thereby disabling major functions of the vehicle including the rear camera that is enabled when driving the car in reverse. This is a safety hazard since rear visibility is completely disabled during the reboot of the system. As the NHTSA is likely aware, this problem has been previously reported and Tesla has previously issued a voluntary recall for this problem. It resolves the problem by installing a larger memory chip (a daughterboard) on the main board to prevent these functions from being disabled. My vehicle was included in this voluntary recall and was expedited to receive the recall after I reported this problem (the problem I reported is apparently different from the one that was the main impetus of the recall). However, the installation of the upgraded memory chip did not resolve the problem that I have been experiencing and the safety hazard persists. I was told at the time of the voluntary recall service appointment that this installation would likely solve the problem that I was experiencing but it has not done so. I have reported these results to Tesla and they claim that they are working on a software update to eliminate the problem but they have not provided any timing for the availability of this software update and I continue to experience the effects of the problem on a regular basis. The dealer is aware of the problem and the vehicle was inspected in connection with the voluntary recall. No warming messages are provided in connection with this problem. The mcu also known as the touchscreen in the Tesla simply unexpectedly reboots until the the functions are restored, a process that takes several minutes to occur.
Failure to fix the problem in a reasonable period of time. Recall notice was sent March 22, 2021 and still no promised replacement of the defective part.
The main screen is getting stuck on my car, sometimes going blank and sometimes resetting itself that takes about 2-10 mins. It is happening both when driving and when sitting ideal in car. One day I was stuck in parking lot for about 15 mins trying for it to get back up. I've enabled "pin to drive" feature on my car, without the screen I can't even move the car. This becomes very challenging, specially when you don't have access to camera or maps on board. I've reached out to Tesla about this they said do a hard reset but the problem still continues and are asking $1500+ to replace it with the new one.
Center screen frozen repeatedly.
After Tesla offered their interface upgrade from mc1 to mc2, the mc2 software compatibility with the backup camera is horrible. There isn't any lighting at night when reversing and this cam he be detrimental to driving as a person or object can be hit. Tesla has no solution yet amd the backup camera is useless.
My center console and mcu continues to lock up and reset. I have alerted Tesla service center many times to this issue and they tell me I have to pay for the upgrade of the mcu. They actually know they have a problem and telling me that my car does not fall in that category for a recall. I really think that they are trying to cull out the folks that are not persistent, and for some reason they state that I don't have a problem. The problem actually causes a great deal of safety and anxiety because many of the driving functions are disable until I reset the car. This is unacceptable given that the car cost me over $90,000.
My car mcu screen has had problems since June 2020 with being blank that would not recover with rebooting or hard reset. I have taken the car to Tesla service several times during my warranty period. Unfortunately, the problem persisted and I took the car in again in December 2020 when my car was out of warranty and Tesla charged me $200 to replace the mcu/emmc. I continued to have the problem after the repair. The last time was on 1/7/21. Tesla claimed that my problem is not related to the emmc problem and I am not eligible for the refund. Even though their repair was replacing the mcu and the emmc with a 64 gb card which seems to be the repair for the issue being recalled. When my mcu screen was blank, I could not lock the car doors, use the ac, start the car, or use any functions on the screen.
The main computer in the car goes blank. This affects all parts of the car. It has happened while stationary and in motion. When it shuts off you lose control of all systems including: navigation, emergency braking, lane assistance, use of cameras, all access to safety features. I have read there is a recall but when I contacted the manufacturer they refused to fix the issue.
The multi-media screen when blank and would not reboot in Dec. 2020. It had gone blank before many times over the years (more than I think most cars) but always I was able to reboot the car/computer. I had complained a couple of times at the service center going back a few years and got advice to reboot. Lately it had been happening quite frequently. This time it would not work. I called Tesla and the rep asked if the turn signals worked and I confirmed that they did not. He indicated that this was a safety issue and I should not drive the car and schedule a repair ASAP. Meanwhile, I had already received a notice in the mail of a volunary repair that telsa would do if the screen went out and woudl not rebooot. I was able to get an earlier appointment than the 2 week one that was offered by going into the Tesla service center (as they had advised I could try to do). I was later told that they would not voluntarily repair this for me and I would have to pay. It took them a number of days to get back to me on this. Tesla service center rep and manager indicated that even though the end result of my issue was the same -- no screen, no rear back up camera, no turn signals, no defrost presumably -- my issue was caused by a defective audio chip for the display and not the defective multi-media chip. I had the same safety issues but they required that I pay out of pocket fo the repair. They explained that Tesla had figure out a less expensive way to swap out the mulit media chip but for the audio chip it required a full replacement of the panel or something and that cost them more. I asked about who can I escalate this to and was told I woudl hae to write the legal department. I wrote the legal department on March 12, 2021 to request a refund. They have still not written me back or even acknowledged my letter. Since I wrote my letter to Tesla, my undestanding is that NHTSA has required Tesla to issue a recall to repair a blank screen chip issue.
Tesla has recall to change mcu since December of 2020. I have contacted them several times and answer is always parts are not available yet. I think this is delay tactics. My car screen went blank several times and I notified them.
Main onboard computer consistently freezing and crashing. Regularly must power cycle the vehicle to get main screen to boot. Maps, navigation and all control functions accessible via the center screen are inaccessible while operating the vehicle. Back up camera, defrosters and other functions also become disabled when the screen freezes. Tesla told me that my vehicle required a replacement mcu and ordered the part. However, after taking the vehicle in for service they told me that they could not replicate the issue. Instead they cleared the data cache, turned off my power saver mode function(that was not active but was enabled) and told me to reset the car or bring it back in if it persists. They were unwilling to diagnose further. I have major safety concerns operating a vehicle that relies on its technology to function properly. I'd like this investigated more closely. Ryan smith, the service manager at Tesla refused to share the diagnostic results, and said that if the part (mcu or its components) fails they will replace it, but that it hasn't failed. I'm not comfortable waiting for it to fail before this is addressed. Attached is the service receipt with details of what was done. Please assist. Thank you.
On 11/25/2020, at approximately 12:00pm, while in line for the drive through car wash of a mobil gas station (los serranos country club dr), my vehicle, a white 2016 Tesla Model S, partially turned off. I could no longer steer the car nor could I restart the vehicle. The screens were completely black. I exited the vehicle and had to wait several minutes before I was able to get my vehicle restarted. This is not the first time something like this happened (though I cannot remember the exact dates of the previous incidents), where the vehicle would not start after stopping and I would not be able to steer the vehicle.
Vehicle main computer lags, reboots, and comes up with a black or garbled screen regularly, including while driving, especially when a usb stick is inserted and/or the dashcam functionality is in use. Tesla service insists it is a software issue (for over 1 year now) and has to date refused to replace any hardware despite spending several weeks of time attempting to fix the issues. The car has had 25 over the air firmware updates and has undergone two separate complete factory resets since my initial complaint to Tesla in July 2019. Symptoms prevent audio for turn signals and autopilot from working properly. Prevent backup camera from opening or displaying properly. Make using the built in navigation system and entertainment systems difficult and often dangerous, causing driver distraction. When the mcu reboots while driving it takes nearly 15 minutes for the nav system to restart. My tegra based mcu's emmc shows roughly 2400 / 3000 avg block erases, and 81 reserved blocks, not meeting the new thresholds set by Tesla engineering for replacement (which, for my h8g2d apprently require less than 65 resvered blocks remaining). The system has regularly shown squashfs errors due to corrupted memory.
Car's central console locks up or goes blank while driving. This creates a driving hazard as drive must take his eyes off the road and try to restart the console. Tesla sent out a notice by mail in March that a recall was issued and that Tesla would replace the defective parts. Tesla sent a secondary notice in April. They will not take calls concerning this issue and have not provided an estimated repair date. No communication on this recall has been made by Tesla for 90 days.
After about 4. 5 years, I have had to repair, and then replace the mcu. Also had to replace the lcd screen of the mcu (leaking liquids!) as well as the lcd screen of the instrument panel (also leaking liquids!).
Center screen (mcu) often fails so that I cannot access the backup camera, headlight controls, and many other critical functions.
Mcu1 failing. Many reboots. Known Tesla issue. Recall is needed.
Main screen periodically won't respond. Rear, camera, an audio such as turn signal noises are silent. I have to reset my car by holding both scroll wheels on the steering wheel to return functionality.
The car has a defect mcu. All safety feature of the car has been disabled. I can not control climate control. I have lost my rear view camera. I can not make any changes to any setting to my car. I cannot turn off my car and my car is constantly on. I have to pull fuses to shut off certain aspects of my car or my battery will have significant drain while parked. I have brought my car into the a Tesla service center to have the issue repaired. They do not have the parts and keep delaying the repair. The defective mcu is a know issue, I am surprised Tesla will not replace the unit with a non defective unit and will only replace it with refurbished parts. Also, for a know defect that affects the safety of the car, why wont Tesla keep an ample stockpile of boards to repair the issue. All they are doing is pushing the issue further down the link without any intention to properly fix the defective mcu.
Mcu gets stuck and back up camera doesn't come up. Once mcu went blank and the car didnt go into drive mode while trying to drive and took a while to go to drive mode and no rear back up camera at the same time. One time when the mcu is rebooting, while I was it was in reverse and the dashboard display got stuck displaying r, while I switched for d drive mode and the car was going forward but display showing r, if I wasnt paying attention would have hit something.
October 1, 2020: touchscreen -- driving/street: heater speed can not be adjusted on the touchscreen. October 14, 2020: touchscreen -- driving/highway: on top of driving map a hologram from other function appears October 26, 2020: touchscreen -- stationary: when ever charging home or on the road or at supercharging, touchscreen is pixelated and shows random/weird screen not responding. No repairs were done at the shop after they've been notified multiple times. They attempted to install updates; disconnect and reconnect 12v battery; and I was told to rebooted the car every time it did happened and every time the issue have come back.
I understand the NHTSA is presently investigating issues with the emmc within the mcu (I. E. , the touchscreen). My vehicle has recently experienced this issue and I would be happy to talk to an investigator about my experience.
Main control unit (mcu)has shut down several times. The screen has gone black and navigation functions and maps disappeared. Inconvenience more than anything there. I have lost the backup camera and defrost functions. The car has remained pretty much drivable though I don't think I had turn signals (or at least the indication on dash). The car has been both stationary and moving when these things happened.
Car keeps shutting off. Paid $7k for full self driving. Tesla refuses to change chip to mcu 2 without paying $2500 plus tax. Mcu1 fails with car shutting off, not starting at all, phone disconnected, app disconnected, ac dead. You must force Tesla to change to mcu2 at no cost.
When vehicle is stationary, front passenger uses a seat-belt to fasten. After it latches on and passenger leans forward, it locks and the passanger is no longer able to move forward no backward. The car is still stationary and not turned on. Passenger can no longer move. On a driver side it happens only when car is moving and the brakes are pressed; it locks the driver but always releases it. Any car that we own or driven does exactly that. That issue was brought up every visit to repair shop and every time it was not fixed. We were educated on how to buckle the seat-belt. From invoice: concern: seats - customer states: seat belt continues to locked. Can be reproduced. Customer demonstrated concern to technician. Found seat belt locking as designed when pulled all the way out. No repairs necessary or attempted. Correction: general diagnosis - no trouble found.
Center console is now experiencing the "black screen of death" after 4 years of ownership. Same issue as described here: https://electrek. Co/2020/06/24/Tesla-investigation-mcu-touchscreen-emmc-failure/.
The main screen on my 2016 Tesla Model S has gone out and I am being told in his a known bad mcu issue. My car is 52 months old with 50,361 miles. This needs to be declared a defect so Tesla is responsible for fixing this issue. I have been told the repair is over $2,000. Consumer stated telsa refuses to repair the vehicle under warranty.
Handle on passenger side failed, could not open door. Touchscreen failure, loss of all systems except basic driving functions, this happened after turning on climate mode. Now climate mode is constantly on running the a/c for the last 2 weeks.
Upon entering the vehicle, the touchscreen remained blank and the a/c was blowing. The dashboard display was working and the car was able to be driven. The speed control and auto assist functions were able to be engaged, but did not function properly. The turn signal lights did not function while driving and the a/c did not turn off after leaving the vehicle. The phone app was not able to connect to the vehicle as well. We do not know why the touchscreen failed to work. The car was driven directly to the Tesla dealer and left to be evaluated.