Speed Control Springs problems of the 2016 Tesla Model S

The contact owns a 2016 Tesla Model S. While parking, the vehicle inadvertently accelerated and crashed into a fence and a neighbor's air conditioning unit. The brake pedal was depressed, but the vehicle failed to stop. There were no warning indicators illuminated. There were no injuries. The police arrived at the scene, but the contact was unaware if a police report was failed. The vehicle was towed to dallas-cedar springs road Tesla (6500 cedar springs road, suite 100 (214) 736-0587), but no failures were diagnosed. The contact was informed that the failure was due to human error. The body damage was repaired. The contact stated that the failure occurred a second time while parking in a hospital parking lot. The vehicle accelerated without warning, jumped a curb, and collided with a metal pole, a small tree, and an ambulance. The hospital police was at the scene, but was unaware if a report was filed. The vehicle was towed to john eagle collision center (6125 peeler st, dallas, TX 75235 (855) 575-6368), but no repairs or diagnostic testing were completed. The manufacturer was notified of the failure and offered no assistance. The failure mileage was approximately 5,000. Updated 8/6/jb.