Table 1 shows one common seats related problems of the 2017 Tesla Model S.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
Driver seat was replaced in earlier appointments however rod still hits bottom (underneath the thighs and butt). It's pains bad and later stop blood flow, numbs my legs. I had to continuously adjust myself to continue my driving; at that point I don't feel safe in the car. I tried several positions but it still hurts. Here is Tesla response: assistant service manager sat in the front driver seat and confirmed customer concern. Compared to multiple other service and inventory vehicles of the same model and found all comparable seats are similar. This is inherent to the design of the seat. Recommend customer adjust seat positions and/or lumbar support to a more comfortable position suited to their personal preference.
Tesla driver seat bolster hurts my bottom after 10/15 mins of driving. The seat cushion behind the bolster to the back sinks so low; and fails to keep me lifted. As a result, eventually after driving 10/15 mins bolster starts hitting my bottom and it starts to pain; and also numbs my legs. At this point, I have to take a break, get out stress and start driving. I have driven many cars upto 500+ miles in a single day no issues. Having a comfortable seat is a basic requirement in any car. I have reported this issue many times to various Tesla service centers. The seats installed in my cars seems to launched very pre-maturely without proper testing. There are many complaints online forums on this bolster pain and how badly it hurts. Tesla wants me to pay for the seat and no guarantee that the new seat will not such issues. If the installed seat itself is defective, why should I been paying for another defective one. Tesla is not willing to own the issue. I have done upgrades and paid alot of taxes so not willing to sell and buy another car and pay taxes again. I want to report this issue as I foresee safety issues with this car and similar many other cars; and how Tesla is not doing their basic customer service and offering bad products at very high price.