Assist problems of the 2018 Tesla Model S

While driving both north (in the evening) and also south (in the morning) on [xxx] between washington, DC and richmond, va I have experienced an issue with Tesla’s auto pilot that can be very dangerous and scary. While using the navigation system and with auto pilot on while in the left most line on this divided highway, the car made multiple attempts to steer into the express lanes even when the large gates are closed and the red lights are on to indicate that the express lanes are closed in the direction of traffic. To counteract this, it is necessary to quickly take control of the steering wheel and to get it to cancel auto pilot, otherwise the car would go into the gates and cause an accident. This has happened to me several times when I was traveling in the left most lane and when the gates were closed. This happened in November, December and in January. The system has not learned to handle this situation and to avoid steering into the barriers. I reported these incidents to Tesla’s support team by phone and after several weeks I received a phone call whereby the local service center (rockville, MD) called me. Josh, the person that called me read a lengthy text to me that essentially reviewed the driver’s responsibilities when using auto pilot. I asked if there was any indication that they will work on fixing this issue and I was told that the explanation I got (which was no explanation at all, just a reminder of driver responsibilities) was the entire response. I informed him that I would report the incident to NHTSA. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving in autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line. Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into "k" rail. In the past I have noticed when taking control of the vehicle from autopilot the wheel jerks.

Multiple components failed or malfunctioned. Fsd beta, lane keeping assistance, lane departure warning, adaptive cruise control, and automatic emergency braking, all failed or malfunctioned. I have requested Tesla to provide me the details on what happened, but after multiple attempts of reaching out to them, they are not providing any answers. I was driving with my son and we both got injured, my son was admitted to the hospital for 4 days. I am not sure if Tesla inspected it, they are not answering my questions. There was no warning or there were no symptoms of the problem before the failure. This is what happened, I was driving on fsd beta on a 2-way street with one lane in both directions, the car suddenly drifted, crossed the opposite lane, went over the sidewalk, and hit a tree. The airbags were released, and the front of the car was destroyed. The speed limit on the road was 25, and as it was in fsd mode, the speed was locked in at 25 mph. I was driving with my son, and my son got a lot of bruises internal and external from the seat belt, I had some bruises on my forehead. This is a complete failure of Tesla's fsd capability because it didn't detect the tree or the sidewalk and failed to apply the brakes. The car was declared a total loss by the insurance company. I am attaching a few photographs of the car after the accident.

My Model S routinely experiences "phantom braking". I'm driving down the freeway with the Tesla "autopilot" engaged and it momentarily hits the brakes, usually slowing 15-20mph before it either it recovers or I intervene. I've also experienced "phantom braking" with just the traffic aware cruise control engaged and not the "autopilot".

Mcu will not keep up with basic standard features. Map would not load mid trip causing autopilot to fail during a turn causing car to veer wide and almost crash into a wall. Advised Tesla service and they said the only fix is to spend $2000 to upgrade the mcu.

I have been complaining since I got this Tesla in late 2017, that the car brakes unexpectedly on the freeway. Tesla claim that nothing is wrong & this will happened if the sensor received a signal like light from another car, but I was driving on the freeway during daytime? on 10/31/21 while driving autodrive on the freeway the car suddenly skid to the right twice, around 6. 50 pm & 9. 05 pm. My grandson was in the car with me and witness the incident. Luckily I was able to straighten the car without any accident. Tesla made an appointment for a mobile visit on 11/5/21, but cancelled on 11/4/21 and reschedule one month later on 12/9/21 to a service ctr in walnut. This is a safety issue and Tesla is not seriously taking care of.