general problems of the 2020 Tesla Model S

12 problems related to equipment have been reported for the 2020 Tesla Model S. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Tesla Model S based on all problems reported for the 2020 Model S.

1 Equipment problem

Failure Date: 11/09/2025

Rear emergency release cable does not open the trunk. The latch mechanism failed with a trunk full of groceries, I pushed down the rear setts to access the trunk compartment and crawled back and popped open the emergency release cable and it did not function. I have a service for the car scheduled for Dec 2nd to repair/replace the latch mechanism.

2 Equipment problem

Failure Date: 09/18/2025

On 09/18 , I was using the Smart summon feature of my Tesla Model S in the parking lot of costco, greenwood (indianapolis, in). The intent was to have the vehicle autonomously navigate from its parked spot toward my location, as designed and advertised by Tesla. During the summon operation: 1. The vehicle failed to correctly detect and avoid a fixed obstacle (the cart return stand where shopping carts are housed). 2. Instead of stopping or rerouting safely, the car collided with the structure, causing visible damage to the front of the vehicle. 3. While there was no damage to public property or injury to people, the incident demonstrated a serious safety risk, since pedestrians or nearby vehicles could have been struck had they been present. 4. The Smart summon system did not provide sufficient warning or correction during this event, despite being marketed as capable of safely maneuvering in such environments. This failure shows that the Smart summon feature did not perform as intended and behaved in an unsafe manner in a real-world public parking environment.

3 Equipment problem

Failure Date: 02/10/2025

Vehicle was tested for concern about self driving after test drive with tech told ok 3 days later summoned car and immediately turned into adjacent vehicle all captured on video in 1-2 seconds. No issues with summons for over 4 years $2200 damage to adjacent vehicle but Tesla no damage left front wheel caused damage on start.

4 Equipment problem

Failure Date: 06/12/2024

While attempting to park car ,the car accelerated on it own despite me hitting the brakes causing the car to hit a wall.

5 Equipment problem

Failure Date: 03/28/2022

The rear trunk would not open and stayed locked. Pressing the rear trunk button, using the app and even trying to open the trunk using the dashboard screen would not open the trunk. Lastly, even when I tried to pull/push on the emergency latch from within the vehicle (inside of it) the trunk would still not detach and open. If a child was stuck in the trunk and tried to hit the emergency latch button (that pulls on a mechanical cable) the trunk would still not open. This is a big safety issue that Tesla knows about. Several Tesla vehicles have suffered from the same fate. Tesla confirmed it has to do with a lock actuator. Tesla came out to replace the actuator. However if one of my younger kids were to get stuck in the trunk and despite pushing or pulling on the emergency latch, . . . The trunk would not have opened for them.

6 Equipment problem

Failure Date: 03/10/2022

The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue. Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.

7 Equipment problem

Failure Date: 02/15/2022

Rear hatchback was showing open but was in a “close” position. Was unable to open back hatch. Pulled down the seats and with the Tesla manual tried to manually open the hatch from the inside emergency release handle but it would not move and the tab on the cable came off in my hand. It did not release the hatch. No way to open the back hatch in an emergency.

8 Equipment problem

Failure Date: 12/27/2021

After a software update, my vehicle is now considerably less safe. I now have to click two to three times as many times on the screen to operate the same items such as heated seats, defrost, and other commonly items used in colder climates. I am asking the NHTSA to aide Tesla in mitigating these poorly designed "button" layouts on their screens in the name of greater safety for everyone on the road.

9 Equipment problem

Failure Date: 12/01/2021

Tesla allows to schedule this recall repair by contacting their service option on app. No phone number to call them. Only option I have is to drive 3 hours to their service station. They have mobile units but it does not give this option to choose. I requested it without any response. As a consumer, I should have option to have this repaired by mobile unit.

10 Equipment problem

Failure Date: 07/17/2021

While driving down the freeway at over 65mph, the instrument cluster screen and center display screen turned completely off without warning for approximately 90 seconds. This was very troubling and dangerous. I had no way of knowing how fast I was going, was unsure if my turn signals were working and basically just had zero information on how the car was functioning. During this time, the car did operate as normal though. I did not have the vehicle in autopilot at the time but if I did, I do not believe I would have been able to disengage it. This is extremely dangerous and completely unacceptable. I have not reported it directly to Tesla nor taken it in for service. This is the first time it has happened.

11 Equipment problem

Failure Date: 10/26/2020

Why isn't the NHTSA investigating and stopping Tesla from beta testing their "self driving" ability on consumers that never consented? it's frightening that this organization would allow a technology to be used that has killed pedestrians, drivers and passengers. Please stop this feature that will inevitably only kill more people.

12 Equipment problem

Failure Date: 10/10/2020

I was stopped at a red light one car in front of me. My car suddenly accelerated forward and hit the car in front of me. My car then stopped. No injuries.


Other Equipment related problems of the 2020 Tesla Model S


Model S Service Bulletins
Model S Defect Investigations