Tesla Model S owners have reported 65 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Tesla Model S based on all problems reported for the Model S.
Stability control disabled, steering assist disabled, airbags disabled, brake system altered for weeks before service request. In addition, steering wheel moved uncontrollably while parked, with car off, and no one in it for over eight hours. Finally, entire system locked after a factory reset. Locking the doors, preventing entry, and showing the transmission in neutral. Tesla’s service model is inhuman, meaning they don’t allow conversation with a human, but instead require scheduling service through their phone app. The app recorded these issues and were attached to the service request. Tesla’s service center claims they resolved the issue by adding wiper fluid and checking the tire pressure. After two weeks, they cannot find anything in the car logs, after previously stating the car logs every aspect of operation.
See
all problems of the 2020 Tesla Model S
🔎.
The media control unit (mcu) in my 2013 Tesla Model S stopped working when I rebooted the car while stationary (commonly needed to restore lost functionality), apparently due to a failure of the embedded multi-media card (emmc) memory. As part of this failure, the turn signals did not work when I later went to drive the car, the passenger airbag defaulted to 'off' (pic attached), and the hvac system (including the windshield defroster) defaulted to an unknown setting and could not be controlled (neither by the dead mcu nor the smartphone application), though the car was otherwise still driveable. Apparently, the oem emmc had limited re-write capability and a relatively high re-write frequency; when it failed, it not only created driving safety hazards, but also cost more than $1,000 to repair what was probably an inexpensive part (under $10) for the oem.
See
all problems of the 2013 Tesla Model S
🔎.
Have an issue with the central touch screen panel going blank. The embedded multi-media-card memory (emmc) in the mcu ins likely the issue. This is causing the central touch screen panel (that controls air bags, navigation, music, heating etc. . ). This screen has been causing a problem for many months. We got a 'temporary fix' by a reset that cost 100s of dollars - but it went blank again. This is a design flaw that has nothing to do with how we drive the car - it has got fixed in the 2018 and later Model S models - but it looks like it is a systematic issue in many cars prior to that.
See
all problems of the 2015 Tesla Model S
🔎.
There are challenges with the mcu1 and its integration with fsd hardware #3. This manifests as freezes on the central and drivers displays until the cars mcu does a full restart(speedometer is not affected). This restart can take as little as 5min or can stay off for the drive until manually force reboot initiated. During the freeze I experience loss of passenger airbag(warning comes on, I cant tell if other airbags are affected). The climate control system turns off no a/c or heat is available. Sometimes auto pilot is affected, so I would assume emergency braking is affected because its the same system as auto pilot. The odometer is does not record miles if this happens while driving. No back up camera is available. These issues have increased since I had the hw3 upgrade here is a website that talks about this issue https://Tesla-info. Com/blog/Tesla-mcu1-emmc-failure. Php https://teslamotorsclub. Com/tmc/threads/joe-rogan-vs-mcu1-hw3. 203776/.
See
all problems of the 2017 Tesla Model S
🔎.
Vehicle was tboned on the driver's side and neither the side nor curtain airbags deployed.
See
all problems of the 2016 Tesla Model S
🔎.
The contact owns a 2014 Tesla Model S. The contact stated that the vehicle was taken to an unknown dealer to have the passenger frontal air bag replaced under NHTSA campaign number: 18v031000 (air bags) however, the dealer was unable to perform the recall repair. The contact was informed that the cmu software needed to be updated out of pocket prior to the air bag replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,900.
See
all problems of the 2014 Tesla Model S
🔎.
Tesla have the vehicle for quite a while but they haven't given a reason why they haven't completed the recall.
Received a safety recall letter and Tesla has been unresponsive to correct safety recall code: 19v-002.
Tesla is offering this VIN for sale on its website, but is in non-compliance with 573. 15 (b) 2 as there is no hyperlink on the manufacturer's main united states website. In order to access VIN recall lookups, the user must click 4 levels deep (main -> privacy and legal -> recall -> click here to check if your car is affected by a recall).
My tersla experienced a sudden acceleration event on July 31, 2019. It was being parked in a target parking lot about to be put in park when it suddenly experienced a full acceleration. It jumped over a 6 to 8 foot wide concrete meridian, took out a bush and hit a parked pick-up, moving it about 15 feet and totaling the truck. The car had almost $40,000 in damage and the driver was injured. Telsa first said they would have their read out in one week then 3, then 4 - finally after about 4 months they said it was driver error but the driver denies touching the gas or brake. She was already stopped and it happened so fast she didn't have time to react.
Tesla will not respond to request to repair recalls the number provided goes in circles it ask to go through app we are a dealer and car do not have app I have made several request.
Takata recall. The contact owns a 2014 Tesla Model S. The contact received an unknown recall notice regarding the air bags. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tesla (6801 washington Ave s, #110, minneapolis, mn 55439, (952) 944-1373) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact stated that the vehicle was salvaged, which could be an issue going forward with the manufacturer performing the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Tesla Model S. The contact stated that the vehicle was included in NHTSA campaign numbers: 18v204000 (steering) and 19v002000 (air bags). The contact reached out to Tesla (100 south lake destiny rd, edenville, FL), but the parts were not available. The manufacturer was notified and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall 3 years in to this recall, I have received at least 3 notifications of this issue from Tesla. I have repeatedly requested service to address the recall and have been told "there are no parts" and "it's not your car's turn in line yet. " I feel that 3 years is too long a time period to be considered "reasonable" for addressing this problem. This is potentially a safety-of-life issue in a daily-driver car!.
Takata recall. The contact owns a 2016 Tesla Model S. The contact received notification of NHTSA campaign number: 19v002000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tesla (1200 old skokie valley rd, highland park, IL 60035, (847) 579-0028) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall" and bolts that attach the power steering motor to the power steering gear. Subject: recall code: 19v-002 / recall code: 18v-204 / recall code: 19v-002. Replacement of front airbags and power steering engine bolts. Hon. Gentlemen, my advance and respectful regards. As agent of the hon. Mr. (xxxx), I come to expose and request as follows: please inform my constituent member that I have received a letter from you. Realizing the need to replace your Tesla brand air bag. This need, according to your information, is related to a defect detected in certain models produced between 2014 and 2016. More inform you. Failure to remedy the anomaly may result in the explosion of the aforementioned air bag, and as a consequence passengers may be hit with sharp metal fragments, resulting in serious injury or even death (as document attached). I have also learned from you that due to exposure to corrosive environments certain bolts may break and result in the loss of power steering, which may result in accidents (see attached document). In the light of the foregoing, my constituent immediately went to Tesla's premises in lisbon, av. Antnio augusto DE aguiar 31, 1069-413, in order that your representative should carry out the interventions indicated by your services. Successes that regrettably, Tesla in lisbon refuses to make the necessary replacement, and for this reason the vehicle in question remains a serious danger to those who drive it. Now, in the light of all the above, and since the life of my constituent and his family is at present in danger, I use this letter in order to ask you to tell me where to go to solve it. The reported anomalies. Without another matter at the moment, awaiting your dear news, I subscribe myself with high consideration. Annex: your calling actions, vehicle registration. The lawyer redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2014 Tesla Model S. The contact received a recall notice for NHTSA campaign number: 19v002000 (air bags), which indicated that the parts needed to repair the defect were not available. The manufacturer and dealer were not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2016 Tesla Model S. The contact received an unknown recall notice regarding the air bags. The contact also received a letter from the Tesla corporation stating that the parts would not become available until spring of 2019. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA campaign number: 19v002000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the manufacturer several times, but no one answered the phone. The dealer was not contacted or listed in the notice. The vehicle was not repaired. The contact had not experienced a failure. Parts distribution disconnect.
My vehicle has had a problem with the mulitmediacard (emmc) for years. I have all the documentation from previous reports. I was notified finally by Tesla that a recall is underway, but they have not scheduled the repair, and when I enter my VIN number on Tesla's VIN recall search, I get this message error looking up VIN. Error code 91". There is no way to call Tesla, as they require people to schedule in the app. But there is no way to schedule this service in the app at this time. My car spontaneously blacks out while I am driving and several of the intended functions do not work 100% of the time. I am becoming concerned about driving this car at all. Can you please help?.
Takata recall - I was not notified in a timely manner. Provisions were not made to fix my airbags for many months. I had to call customer service repeatedly and appointments keep getting pushed. This defect has existed in my car for over 3 years now, putting my family at great risk.
Takata recall thank you for taking the time to review this complaint. I am sending it due to two main reasons: 1 - this is the second recall I've received for the same car; 2 - I am having safety issues with my Tesla since November 2018. After several e-mails and visiting a center in person, my issue remains unresolved and I am rarely getting any responses. The last time Tesla got back to me was in February. ----- core problem: I am having recurring issues with the electrical systems of the car, and they remain after taking it to a service center. The automatic emergency brakes for the car did not work when we had an accident, even though the warning went off. I've checked and the option was turned on. The main issue is that I've been paying for a car/feature that does not work as intended, putting my family's safety at risk. More importantly, I am receiving zero support from Tesla. Thanks for the help, and please reach out if you need any additional context.
A malfunction caused the sudden deployment of the airbags and subsequent unintentional unexpected acceleration causing the vehicle to jump a cement block and violently smash into a pole while I was slowly pulling into a parking stall at a grocery store.
On Aug 13, 2018 I went to the Tesla service center in seattle and requested an appointment to have several recalls done, including seatbelts, takata airbags, and aluminum steering bolts. I was told in no uncertain terms by service manager kasi smith, that my car is blacklisted by Tesla since it has a rebuilt title. That in order for the recalls to be done I must get the car "recertified" at a cost of between $5,000 to $32,000, depending on whether repairs are needed. So I called Tesla's national customer service line (877. 798. 3752) and reached louis escobar at Tesla's burbank, CA location. After he checked with the seattle service center (which I'd already told him refused me) and with his supervisor, hunter carlson, mr. Escobar informed me that my car is blacklisted by Tesla since it has a rebuilt title, and in order for the recalls to be done I must get the car "recertified". My car was professionally rebuilt, and has been registered with the state of washington and I've been driving it for two years. If we can all agree that wrecked cars are -going- to be rebuilt, then what should Tesla's policy be? I should think they'd want to protect their reputation and ensure the safety of their customers. So for recert do they charge high fees and take away all benefits that were paid for on purchase of the car, like navigation, autopilot, and supercharging? well the cost alone forces those of us with rebuilt cars to drive around with no inspections, except those done by the state patrol, which are only checking that we did not use stolen parts. So clearly their goal is not to protect their reputation and ensure the safety of their customers. What is the goal then? make money?.
The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA campaign number: 19v002000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA campaign number: 19v002000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tesla (746 auahi st, honolulu, hi 96813, (808) 680-9260) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While pulling into a parking spot at a busy shopping center, and applying the brake pedal (having moved it over from accelerator) to stop the car at about 5 mph, the Model S suddenly lurched forward at full acceleration hitting not 1 but 2 parked cars. Nothing would stop the car as it took over and went forward with both my feet pressing the brake pedal as hard as I could. Finally it stopped after hitting a second parked car. Tesla has not responded, despite 2 days of emails and calls.
Takata recall. The contact owns a 2014 Tesla Model S. The contact received notification of NHTSA campaign number: 18v031000 (air bags). The vehicle was taken to Tesla motors (457 pleasant st, watertown, MA 02472) where the contact was informed that due to the vehicle previously being in a crash, the contact would need to pay for diagnostic fees prior to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact that he would need to follow the dealer's instructions. No further assistance was provided. The contact felt that he should not have to pay diagnostic fees in order to have the recall repaired. The contact had not experienced a failure.
Dear sir, I bought a Tesla car from USA auction and imported it from USA to my home country jordan. I contacted Tesla USA to change the ownership of the car to my account and it is done. I'm driving my car for +2 years now. Tesla USA sent me an email and mail letter stating that my car has recalls. When I visited Tesla jordan to repair the recall; they refused to repair the recalls; claiming that my car is not supported due to old accident history (while the car was in USA);;; even though the accident history is repaired by Tesla USA. Now, I'm under the risk of the airbag and steering faulty, which might danger me and my family; god forbid. Regards,.
At our driveway on sun. 1/14/18, coming back from shopping a few minutes before four pm, suddenly the car took off by itself. It accelerated tremendously with the speed which was felt around 65-80 m/hr, hitting our heavy garage door, which was closed at the time, went through the garage, hit my parked Porsche and pushed it to the left to the water heater. It then hit and broke the wall between our garage and courtyard, broke and pushed our concrete planter and stopped halfway between the garage and our family room windows in the courtyard. I firmly believe that this was the result of unintended acceleration. This is our new and second Tesla my wife and I owned and drove. When my wife talked to local Tesla representative, he refused to give us any computer generated report. The car still on the wall between garage and courtyard. We understand, Tesla has a black box that we do not know where it will end up if we take it to Tesla certified body shop. We appreciate it very much if you advise us what to do.