Warning problems of the 2020 Tesla Model Y

After installing software version 2024. 45. 25. 15 (full self driving software 12. 6. 2) on my 2020 Tesla Model Y with autopilot hardware v3, I experienced unsafe behavior by the autopilot/automatic safety system. On my second drive after the software update, I was unable to engage the autopilot system. Two “phantom” cars appeared on the full self driving visualization. One “phantom” vehicle was on the left side of the vehicle in my blind spot. A second “phantom” vehicle was shown about 20 feet ahead and 50 feet to the left of my vehicle. (see screen shots). When I attempted to turn left, the automatic lane keep and blind spot warnings took over and attempted to avoid the phantom vehicle. I was able to override the system, but it caused repeated alarms and attempts to move the vehicle back into the lane.

My advance driving assist (fsd for Tesla) stop working randomly. Adaptive cruse control stoped working, forward collision stopped working. Backup camera randomly disconnect when parking. All of this happened right after a software update. I have contacted Tesla several times. They quoted me $2,666. 96 to address the issue. Isn't this a safety feature of the car specially when I paid $10,000. 00 extra when I purchase the car to have fsd? all of the advanced driving assistance and collision warning stopped working as well.

After being parked on a suburban street for about 3 hours, our Tesla Model Y experienced a complete loss of power-steering assist, requiring extreme hand-over-hand effort to turn the wheel and making it dangerous to drive. Warnings of "steering assist reduced" and "lane departure avoidance features unavailable" appeared on the display. After a 3-week wait, we finally got the vehicle to Tesla service, who diagnosed the issue and claimed that it was due to ". . . Rodent damage to steering rack harness". They claim to have repaired the damage and the vehicle is again usable. Repair bill was $990. I have the vehicle and it is available for inspection. I cannot verify cause of the issue nor the repairs as they are not visible without a partial disassembly of the vehicle. No parts were returned to me (as I requested), so I must assume that none were actually replaced.

All the cameras in the vehicle are inoperable which causes autopilot not to work. The lane assist feature of the vehicle has stopped working. Driver has to constantly adjust to keep the vehicle from veering into traffic. The navigational system in the vehicle does not work. These safety issues require Tesla's immediate attention as this may lead to a fatal accident.

Failure of all cameras, gps, and lane keeping system. It is available for inspection. It occurred after software update was pushed to the car. Tesla service has seen the vehicle and says that the internal computer has a fault and needs to be replaced. Yet, oddly enough, there are a lot of identical failures reported in Tesla owner forums. Around the same time as my failure in mid-December 2023. No prior indication of computer failure occurred. And the computer is still operational for items not related to the cameras and gps. Safety concerns: the rear windshield has limited visibility, which is not an issue when the cameras are functioning. The safety notification when changing lanes does not work without the cameras and sensors. The lane keeping and adaptive cruise control do not work without the cameras and sensors. Tesla should investigate if a software update they sent over the air created the problem with cameras and lane keeping assist.

Tesla advertises lane keeping assist, emergency lane departure assist etc. What happens is if you trigger this feature too many times during a drive the software disables this safety feature entirely. There are plenty of disclosures about not relying on the features etc. The issue I feel that warrants intervention from your departments is, how can a manufacture completely disable a safety feature just because a driver actually relied on said safety feature.

This year I was charged $650 to replace both upper control arms, lower suspension links that I now find out was a known quality problem with Tesla. No recalls were issued despite this being a safety concern for drivers since it affects steering. I read that Tesla told service employees to tell customers that they had "abused" their car and that was the reason for the failure. I drive on perfect roads and without any load in the car, so clearly I didn't abuse it. It began with a creaking sound when making a sharp turn or parking from steering or front suspension they replaced: replaced lh front upper control arm. Replaced rh front upper control arm. Replaced lh compliance lower front suspension link. Replaced rh aft lower front suspension link. Note: I tried two different browsers buy your site has a bug that won't allow uploads of documents, so I could not include the receipt. When one clicks on "upload files" the button disappears, and it won't let you upload.

On several occasions, my car will either I) slam on the brakes when in assisted driving for no reason, ii) start beeping for a lab departure when I have no even made the slightest move to switch lanes, iii) windows will roll back down when I try to roll them up (not sure if that’s related to the fsd issues). I paid an extra $15,000 for fsd and not only does it not work, but it seems to have created unsafe driving conditions in my car.

Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence.

My car is a 2020 Model Y, delivered on June 27, 2020. This fall, I've had an issue crop up that looks like it's been addressed in the past (at least for models s, x and 3 before March 31, 2019). The problem is that on several occasions (specifically on 11/26/20) while driving on city streets and with humid and cool weather (here in iowa) I've had a report on my display indicating that the b pillar camera is obscured. This, of course, would disable auto drive (including auto lane change) but I'm also concerned that this blind spot may mean that lane change protection during traffic aware cruise control (I. E. * auto drive) will not work, or not be very effective, either. The only formal reference I can locate for this problem is service bulletin sb-20-12-002 but the remedy proposed there has apparently been implemented on all production vehicles starting on March 31, 2019. Well, that solution for this design defect clearly does not work. On November 26, 2020 (the date of the first occurrence of this issue on my Model Y), I requested a service appointment. This was based on the seriousness of the problem given the display warning I received which requested that I stop the vehicle and clear the obscuration immediately. Upon stopping, a glance at the b pillar camera location showed that the issue was one of condensation on the inside of the protective glass over the camera (see attached). From online forums, it's clear that I'm far from alone in having this issue. My service appointment date was originally set for December 17, 2020 but has been canceled as of today. The service center handling my requests is saying that this is "normal" operation of the vehicle and, while the camera may be operating as designed, I disagree that it should be working this way since it removes blind spot awareness from the vehicle's software system and the occurrence is random.