general problems of the 2021 Tesla Model Y - part 2

60 problems related to suspension have been reported for the 2021 Tesla Model Y. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Tesla Model Y based on all problems reported for the 2021 Model Y.

36 Suspension problem

Failure Date: 10/20/2024

I was driving into a parking lot and heard a loud bang. I get out of my car and see that the metal that connects the tire to the car came down and screws came out. It is not drivable. I know this is not something normal and shouldn't happen. This is very dangerous and I am grateful I wasn't on the freeway when it happened. I was not involved in any collision and I did not hit anything. This simply happened on its own.

37 Suspension problem

Failure Date: 10/08/2024

I noticed some alignment issues becoming progressively worse with my car. Suddenly in a parking garage my front right tire over rotated and became stuck in the wheel well. I was able to free the wheel and the car said "alighnment issues but car is safe to drive. " I drove home with my sister and her baby on the highway. Then I got off the highway and the car did the same thing becoming stuck in the middle of an intersection. I was able to free the car and proceed carefully home. The next morning my front control arm completely broke free and was dragging on the ground leaving the car completely inoperable. I never had any accident or hit any curb with the car. In fact we brought it in 1 year ago to check alignment issues on the same front right suspension. In the shop now the service technician is saying this is a known issue on the my resulting from not torqueing the bolts enough. I am shocked that the car has not been recalled for this known issues that is a major safety impact. I don't trust this car at all and frankly makes me question the oversight of NHTSA. When I look online apparently many people have been talking about this issue for over a year.

38 Suspension problem

Failure Date: 10/01/2024

The car started clicking while turning sharply recently. Tesla service advised it was safe to drive and scheduled me for routine inspection in 2 weeks. A few days later the control arm completely detached while driving through an intersection. There was no incident that could have damaged the suspension and I almost got in a severe accident.

39 Suspension problem

Failure Date: 09/01/2024

Vehicle began making loud creaking noise audible at all speeds, loudest at low speeds. Car was maintained by Tesla dealership. Failure occurred at approximately 52,000 miles, just after 50,000 warranty expired. Diagnosed as failure of both control arms which need to be replaced at significant expense. Failure should not happen on such a low mileage and newer vehicle.

40 Suspension problem

Failure Date: 08/12/2024

Lower control arm bolt has backed out on the passenger side. Have found several similar issues on the same model vehicle the past few weeks.

41 Suspension problem

Failure Date: 06/11/2024

Today the “control arm” and “axel” suddenly broke and stopped my car.

42 Suspension problem

Failure Date: 04/29/2024

Squeaking sound at low speeds, and turning. Tesla advised the problem is the suspension and control arms. Stated it is a safety issue. Repair cost about $1900.

43 Suspension problem

Failure Date: 04/16/2024

Loud clicking noise hurt for several days, then when reversing and turning the steering wheel, the front right of the car collapsed; the suspension broke because a bolt came loose which was found in the driveway. Front right wheel area collapse and is touching the top of the wheel liner. There was no prior accident or damage causing the issue. Car had to be towed and repaired.

44 Suspension problem

Failure Date: 04/15/2024

Cracked suspension way as described by Tesla service: verified customers concern right away without driving vehicle. Inspected suspension and found that the ball joints on the upper control arm are making the noise. Inspected entire front end and found the the compliance and lateral links have cracked bushings. Replaced upper control arms, both lateral links and both compliance links. Test drove vehicle and verified that the noise is now gone. Performed four wheel alignment after repairs. Cost $2000 to repair. Ridiculous that these are failing so early in the life of the car.

45 Suspension problem

Failure Date: 12/03/2023

I am reporting a safety defect involving a severe structural metallic "clank" or "clunk" under the vehicle's chassis during rapid acceleration and sudden braking. This vehicle was previously serviced by Tesla in 2023 for this identical issue (service invoice attached). While the repair initially suppressed the sound, the hazardous clanking noise subsequently returned, persisted for a period, and then went away on its own. The return and subsequent disappearance of the noise suggests that critical suspension or drivetrain components are shifting out of specification under load, binding, or experiencing intermittent mechanical failure. Given the active federal investigation into 2021–2023 Tesla Model Y front lower lateral link separations, I am deeply concerned that the underlying component remains structurally compromised despite the 2023 service. An intermittent or settling defect still poses an imminent safety risk of sudden component separation and total loss of steering control at driving speeds.

46 Suspension problem

Failure Date: 10/24/2023

Front left wheel of vehicle started pivoting under causing tire to bottom out on inner fender without any prior incident or issues. Inspection revealed one of two bolts missing on the lower lateral control link, which was later found in the driveway. Second bolt was 1/3 loosened. Car was towed to Tesla and they proceeded with repairs to include replacing both sets of lower lateral control links. After looking into this further, we found Tesla service bulletin sb-21-31-003 which issued a recall for this problem for 2019-2021 Model Y and 3, however, according to Tesla our VIN was not included in this recall. These bolts hold the linkage that secures the wheel to the frame, without which the wheel and tire assembly will likely separate or collapse causing major damage and possible death to any occupants that are traveling at normal highway speeds. The sb refers to a torque inspection for these bolts that “may not have been torqued to internal specifications. ” the problem appears to be wider than the recall VIN range as this was precisely what occurred on our Model Y.

47 Suspension problem

Failure Date: 10/23/2023

The contact owns a 2021 Tesla Model Y. The contact stated that after his daughter reversed the vehicle, bolts from the vehicle were discovered in the driveway. Upon inspection, it was discovered that two bolts from the driver's side suspension arm had separated from the vehicle. The vehicle was towed to the local dealer who diagnosed that the bolts needed to be replaced. The vehicle was not yet repaired. The contact was informed about an unknown TSB regarding the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 56,753.

48 Suspension problem

Failure Date: 10/09/2023

Upon arriving home last night with our 3 kids, my wife reported a loud clunking noise coming from the right front wheel area, and said the car felt unstable. After investigation I realized the bolts on the lower control arm have backed almost completely out. I’m very thankful they made it home safe. Any further driving could have been catastrophic.

49 Suspension problem

Failure Date: 06/11/2023

2021 Tesla Model Y lr awd- ruca (right upper control arm) started to creak and squeak (sound like a very old mattress). Dealer was contacted. An invoice was sent and was quoted an outrageous repair price. Deal was informed that this is a well known issue and a flaw in the built of the part. Dealer stated: yes, we know but you still have to pay full price for parts and service. I left the dealer with vehicle disappointed. Still to this day, I’m driving it with this horrible noise hopping nothing catastrophic will happen while driving. Also, if it was a recall, I was never notified via email, postal or a phone call.

50 Suspension problem

Failure Date: 06/01/2023

Suspension is failed at 68,000 miles. Their technicians don't know how to service suspension system, when there are any issues, they just replace parts and rob customers for diagnostic and test drive charges. After service my suspension is still making same noise and that will lead my car to a safety issues. Parts may be fall a part. I have complained many times, but they said this is not a safety issues. But this is a very risky to drive car with a suspension issues.

51 Suspension problem

Failure Date: 04/05/2023

Suspension has a defect from factory that prevents proper alignment. Per alignment shop the car cannot be aligned to factory specifications. Premature tire wear is potential safety hazard.

52 Suspension problem

Failure Date: 03/28/2023

I was backing up from the parking lot and heard a clank. I immediately got out to check what happened and saw that the suspension had completely detached itself from the wheel (see pictures). The wheel immediately started to go sideways. If I was on the highway or on the road this would have 100% caused an accident and quite possibly my life. Tesla says there is no recall and is blaming the problem on me. If this isn't recalled and fixed on other Tesla models, this will cause a crash and serious injury or even death to the driver/passengers and other drivers. This is a major safety issue and needs to be addressed as soon as possible. I am lucky, but others may not be. I don't know why there was not a recall. Tesla needs to take responsibility.

53 Suspension problem

Failure Date: 11/11/2022

Heard loud clicking noises upfront when turning hard out of parking spot. Immediately I checked front wheels manually on looseness, but could not detect any movement. Decided to drive home (20miles). I was very careful not to steer to hard through curves. Upon turn into my driveway ( hard right turn which I took very slow) ,left front wheel suspension came unhooked and an approx 3” long x 1/2” galvanized bolt fell onto driveway. My 2020tesla Model Y was stuck at the bottom of driveway. My company mechanic came about an hour later ,jacked up the left side,removed front left wheel : the bolt as pictured below had loosened entirely from its nut and galled off releasing the wheel suspension and allowing the wheel to come loose . We temporarily fixed the bolt and drove the modely into our garage ( flat surface) 500 feet further uphill. Upon further inspection we found another bolt separated from its nut on the other side as well (4) other bolts totally loose almost entirely stripped from its counter nut. We found no sign of loctite or similar. The bolt in question is on bottom of lit up spot ( in below picture) bottom line: steering suspension bolts should not come loose on a vehicle not even 2 years old!.

54 Suspension problem

Failure Date: 10/01/2022

The contact owns a 2021 Tesla Model Y. The contact stated that on various occasions, while driving at various speeds and making turns, a squeaking noise was heard in the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the braking system needed to be adjusted. The vehicle was repaired; however, the failure persisted. The contact stated that the squeaking was also heard while exiting or entering the vehicle or if pressure was added to the hood. The vehicle was taken back to the dealer, where it was diagnosed that the front lower lateral link assembly needed to be replaced. The vehicle remained at the dealer awaiting the repair. The contact became aware of NHTSA campaign number: 21v835000 (suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA hotline. The approximate failure mileage was 47,500.

55 Suspension problem

Failure Date: 10/12/2021

Sudden acceleration while stopped. Car was stopped in the driveway of my home while waiting for the garage door to open. Suddenly the car bolted forward, crashed through the rising garage door and then through the side of the garage and into the front steps of my home. The car is equiped with auto pilot, but it was not engaged. While reviewing other incidents of this type on your website, I noticed that other people mentioned their Tesla's having the autopilot feature but I saw no mention of the Model Y. Although extensive damage happened to the car and my home, no one was injured. However if this had happened while at a stop light or at a crosswalk someone could have been killed or injured. My insurance CO. Did not seem interested in investigating this event, haven't heard back from Tesla.

56 Suspension problem

Failure Date: 09/14/2021

The car has less than 300 miles on it and I hear a loud clunk under the front of the floor by the pedals as if something is loose like the front motor or the suspension.

57 Suspension problem

Failure Date: 04/07/2021

Parking my car when I pressed the brake and ready to engage park , car accelerated in high speed and drove to island and trying to control the wheel while my foot still on break to avoid hitting other cars on the parking lot , hit some curbs which cause the tire on the front passenger side came off completely with axle attached . This cause the car to stop and deployed air bag and caught on fire , that's when I immediately got out the car. The car mileage is 524 when it happened. Minor burn on my left arm from the fire and sore shoulder less than 24 hours.

58 Suspension problem

Failure Date: 03/26/2021

Heard a loud pop when turning wheel to put in reverse and park. Now one wheel points straight, one is turned.

59 Suspension problem

Failure Date: 02/01/2021

Here is yet another Tesla with a broken suspension https://erepairables. Com/salvage-cars-auction/Tesla/model+y/vid-45992776 it has done just 283 miles since being factory gated. It has not been in a crash, the front suspension has simply fallen to bits. This is self inflicted injury caused by bad design, bad choice of material and total lack of quality control. The Model Y appears to be even worse than its predecessors. How much longer are you going to allow this madness to continue? how many more lives must be lost? yours persistently keef.

60 Suspension problem

Failure Date: 01/01/2021

Here is a Model Y that has just arrived in the junkyard. . Read more...



Model Y Service Bulletins
Model Y Defect Investigations