Body problems of the 2022 Tesla Model Y

I initially brought my car in for a weird clicking noise. This noise went away after the car was towed to the service center. During service at Tesla service center in la on August 04, 2025, technicians identified structural deformation of the left-hand rear subframe toe link mounting side wall. This deformation prevents proper alignment of the suspension bolt and makes a 4-wheel alignment impossible. Tesla refused warranty coverage, claiming “impact damage,” citing only cosmetic wheel rim scrape as evidence. However: 1. Torque paint marks remain intact, proving the bolt has not shifted since factory assembly. 2. No collateral suspension damage (control arms, bushings, underbody) was found, which would normally occur if an impact strong enough to bend a subframe ear had happened. 3. This failure mode is nearly identical to Tesla’s prior recall (21v-835 / 23v-235) on the front suspension lateral link bolts, which involved subframe mounting holes deforming and preventing proper alignment. Safety concern: the subframe is a critical structural component of the suspension system. Deformation at the toe link mounting point risks the following issues: improper suspension geometry, loss of wheel alignment, reduced vehicle stability and tire wear, and potential sudden loss of control in emergency maneuvers. Tesla has declined to repair this under warranty, leaving the defect unresolved. I believe this represents a potential systemic defect in the rear subframe design, similar to the previously acknowledged front subframe defect.

I saw that the us national highway traffic safety administration is investigating the Tesla Model Y (2021 and over) due to the electronic door handles becoming inoperative. I am happy and relieved to see this is being looked into since this recently happened to my vehicle a couple of months ago. The rear passenger side door unlocked initially for me to put by [xxx] old into the car seat but when I went to open the driver's side door, the handles would not open. I tried all other door handles and all were locked. Luckily, I had not shut the door next to my child's car seat yet, otherwise it would've locked my child inside the vehicle. I opened a ticket with Tesla and they sent a technician out. He said the low voltage battery needed to be replaced and when this happens all electric door handles will be unresponsive and locked. However, the vehicle never showed any warning or notification leading up to this. He said when the 12v battery fails, the only way to unlock the unresponsive doors is to use the manual release inside the car or jump the 12v battery under the frunk (assuming you have the right jumping cables outside of the car). The Tesla technician said it is a flaw in the Model Y design and he said I would've had to break a window to get my child out if they are not old enough to locate and release the manual door release inside the vehicle. This poses a huge safety risk to parents with young children. I really hope Tesla implements another emergency way to release the doors from outside the vehicle to avoid young children from being locked inside. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On April 18th, 2025, I dropped off my 2022 Tesla Model Y at Tesla collision center (paramus, NJ) after a minor accident. I later revoked consent for any repairs via email. Despite this, Tesla performed major body and paint work without my permission. No signed work order exists. The repairs were unauthorized and proceeded without my knowledge or approval until this day. These changes now risk altering my VIN history and vehicle safety records. I’m concerned this constitutes falsified documentation and could affect resale value, title accuracy, and liability in future accidents. I was never shown a repair summary or given the chance to approve or decline service. Even after I sent a formal cease-and-desist letter on June 6, 2025, Tesla towed my rental vehicle on June 4 (without warning), which I had been using through Tesla insurance. My personal belongings were inside. The timing suggests retaliation for revoking consent and demanding documentation. There were no mechanical failures or warning lights before this, but my concern is that Tesla falsified records & carried out structural work under my VIN without my legal consent. That poses serious risk to my safety and consumer transparency. The work was done by Tesla’s own collision center. The vehicle is available for inspection. I request NHTSA to review Tesla’s repair authorization practices and investigate whether unauthorized repairs, falsified VIN records, or retaliation have occurred in my case and others. This incident reflects broader safety concerns around Tesla’s internal repair authorization system, which may allow collision centers to proceed without documented customer consent. If vehicle repairs are being logged under owner records without approval, this poses risk to accident liability, insurance disputes, and NHTSA transparency. I request a formal investigation into Tesla’s repair authorization practices and how they affect vehicle safety, ownership rights, and regulatory compliance. Thank you.

Rear lift gate misaligned and having issue closing the trunk after 2 years of owning. Im concern since I have to push down on the trunk to latch, that it may unlatch while driving and lift gate will open. If the trunk doesnt latch, vehicle will not shift to drive. I took the vehicle to a Tesla service center where they told me that my left hinge of the liftgate needs to be replace and to take it to a body shop. How can a metal hinge be a problem on a 2 years vehicle. I believe that the material are poorly made if this happens in just 2 year old vehicle, I wonder if this vehicle can hold for another 3.

What component or system failed or malfunctioned, and is it available for inspection upon request: my drivere side door fails to open every time. The cold weather feature in the Tesla app claims to pop open the door so you can grab the door to fully open only to get stuck closed. This also happens when attempting to exit the Tesla. The passenger side drivers door also does not open every time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? has been in for service many times. Concern does not replicate except at time of pickup of vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes failure to open door. Also if you are in full self driving and come to a emergency stop: the vehicle is suppost to open the door and put the vehicle in park. The vehicle only puts it into park and have to press the button multiple times to open the door. It gets stuck.

I just got t-boned in my 2022 Model Y performance. I got out of the vehicle which wasn't in terrible condition, in fact the left side of the vehicle was still perfect and the doors worked fine. I had my dog with me and everyone was okay, but I opened my door and the back passenger door to grab a jacket and check on my dog. I shut the doors to make sure he didn't run out and was a bit out of it because of the accident impact so I took a moment to compose myself. . All of the car's lights flickered and then the electric cut off leaving the doors completely locked and inoperable even though they had just been used moments before and were not damaged in the accident. I had to climb in through a shattered glass window to get my dog as all the doors wouldn't open from the outside and I was unable to access the glove box, nor pry it open because the electricity was out and the impact caused that door to make the side panel to unlock the glove box manually accessible. If the car did catch fire or an occupant were bleeding out: anyone inside, unconscious, would be unable to use the manually release and would be burned alive while people pull on doors that won't open that were undamaged in the accident and working 60 seconds before. From what I have read the only solution would be to jump the car using the 12v battery in the frunk of which the tow company and emergency responders were not familiar with.

Windshield of my car cracked spontaneously in two different occasions for no apparent reasons. First incident's occurred in June 2023 resulting in replacement of the windshield. Second incident occurred on December 4,2023 & vehicle is scheduled for replacement of the windshield. I thought the first event was due to rock hitting my car while driving on the highway but very likely it’s a spontaneous crack like the second.

I am writing to formally submit a complaint against the Tesla service center in rockville, maryland. My concerns relate both to a potential safety issue and the subsequent handling of repairs to my vehicle. 1. **safety concern:** on 08/25/2023, the driver-side window of my Tesla vehicle shattered spontaneously without any evident external cause. This sudden malfunction while the car was in use is alarming, representing a significant safety concern for passengers and other road users. I believe that such a defect warrants immediate attention, especially if this is a recurring issue among other Tesla vehicles. 2. **unsatisfactory service post-incident:** after bringing my vehicle to the service above center for repairs, I was relieved that the window issue would be addressed under warranty. However, when my car was under Tesla’s care, another Tesla customer hit and damaged it within their premises. What is profoundly distressing is how the service center addressed this matter. Instead of accepting responsibility for an accident that happened in their domain, they deflected responsibility, advising me to coordinate with the other car owner for repairs. This has not only added to my inconvenience, but it has also cost me additional time off from work to address damages that were not my fault. Moreover, now I am faced with being without my vehicle for an extended period, given that the body shop estimates a 4-5 day repair timeline. In total, I have been without my car for nearly two weeks due to the initial window concern and the subsequent collision. This situation has raised concerns about the structural safety of Tesla vehicles and the integrity and responsibility of their service centers. Such a dismissive approach to customer care is unexpected from a brand of Tesla's stature. I strongly believe that no customer should face such challenges and inconvenience, especially when entrusting their vehicle to a service center.

I have had 3 broken windshields in 9,400 miles of travel. I am pretty sure each was caused by flying rocks, but at one repair the Tesla service manager mentioned that the windshields are very thin to save weight. I believe the windshields are vulnerable to damage. I have a 2018 Tesla model 3 with 90,000 miles that has never had a cracked windshield driving in the same locale. This is a real safety problem if the windshield cracks at speed. I don’t think cracked windshields are reported as faults, but I bet that there have been many many y’s with cracked windshields.

I feel Tesla is building cars with non-standard parts and structural issues. 1. I bought a new car and started hearing brakes noises from 6000 miles where as previous car brakes rotors were good till 70k miles. 2. Within 9000 miles, driver side door, a pillar, b pillar, rear seats, display panel has to be either insulated or replaced. I am not sure how this effects car value or vehicle integrity going forward.

I was stopped at a light, and I as I continued my trip after the green. I had put the car in auto pilot. As I approached the curve there deer to my left that got my attention. The vehicle didn't follow the road, nor did it announce with any warnings, or lane assists that the vehicle was departing the lane. Impact was made into a broken guard rail. Guard rail impaled the vehcile from the left side into the cabin impacting my left leg causing serious injuries.

As I was going up the ramp from peachtree-dunwoody road onto 285e on Thursday, Jan 5th around 7pm, there is a tree on the left hand side that has long branches that extend into the road. The branches of the tree hit the side of my car. I heard it as I was driving but didn’t think anything of it. When I got home I had the chance to look at my car. There is a scratch on the side of the car that the tree limbs hit. The scratch actually looks like someone keyed my car. My car is brand new and I want to report this incident to prevent others from getting their cars scratched up. It would be helpful if the tree limbs could be cut down to prevent car damage. I also would like to be compensated for the damage to my car. I am happy to provide pics of the tree and my car.

2nd row floor is flexing. Same issue found on model 3 which already has a service bulletin for it. Tried to tell Tesla service but they won't address it and will not fix it per the service bulletin and every shop that I went will do their own repair that doesn't fix the issue. Here's the service bulletin on the model 3 which is the same issue. Sb-18-45-002 https://static. Nhtsa. Gov/odi/tsbs/2018/mc-10143016-9999. Pdf.

First my car was having issues charginging at the charge stations. Then as soon as that issue occurred, I had to replace the car battery. Then I noticed that the windows would randomly retract while I was driving my vehicle. My child had pointed out that his window was down, when he did not roll it down. Then I noticed some leakage from underneath my vehicle. My main concern of fluids leaking from my vehicle was my main concern. The Tesla dispatcher confirmed that concern by stating that fluids should not be leaking from my vehicle. When he started accusing me of having a car accident that caused me to be even more concerned. He told me that the Tesla service center on 1100 colorado Ave, santa monica, CA. Would find out if I did have an accident by running a diagnostics. When I had my car towed to the Tesla service center, their main concern was a hole in my tire and their professional opinion was to just patch up the tire and not replace the damaged product. Crystal, a representative from the service center said that she would address the main concern of the leakage which she never did. She told me that my car was ready for pickup. I was again confused because she never addressed my main concern. Then I asked what I was paying for and she simply said that it was on my estimate and that it’s a patch for my tire. She was very adamant about me picking up my car before the service center closed at 5:30 but told me at the last minute to do so. She did not explain the details of the leakage until I inquired about it. I did not receive the diagnostics that were promised to me by your Tesla dispatcher. Her explanation to my main concern was, “ no leak was detected under the car so just recommend monitoring and definitely taking a pic when it happens. If the leak is by my left front tire, it’s more likely to be my ac and can be normal. ” that did not make me feel like Tesla’s supplier code of conduct was being followed. Now I am being told that the only liquid coming fro.

Front trunk (hood) flew open while driving at approximately 40mph. The front trunk lid/hood opened completely and smashed into the windshield, completely blocking driver visibility and breaking the glass. It is unclear as to how the front trunk became unlocked, but in the event it was unlocked while the car was in park, the car should not have been able to shift into gear. Tesla Model Y's owners manual states: "if the front trunk is not closed, a message displays on the touchscreen that you cannot shift the vehicle out of park until the front trunk is securely closed (see park). " additionally, the owners manual states: "model y will not shift out of park if the front trunk is not securely shut" in the event the trunk was open prior to driving, the car should not have been able to shift out of park. Or, if the trunk opened while driving, there was a latch or electrical problem. Tesla's representative reviewed the incident log from the vehicle and stated that an ignore button was pressed on screen, once the vehicle indicated that the front trunk was open. Quickly pressing a button while driving to a safe place to pull over is reasonable. But, regardless, there should be some sort of fail over that prevents the hood from flying open in the event the front trunk is accidentally opened, or in the event the trunk randomly opens on its own. Perhaps a secondary latch or disabling the vehicle from driving? the hood flying up, smashing the windshield and completely blocking the drivers' visibility could have caused a severe or potentially fatal collision. Additionally, the incident caused over $4,143. 34 in vehicle damage on a car that has just 202 miles on it.

While driving the frunk/hood opened while vehicle was in motion. Everything says your not able to drive or opening while in drive. My wife had just used it shopping. Drove 300 yards with no warnings. Then stopped at a light then when she was accelerating it opened and broke windshield, hood and hinges, scratched left fender inside. She was able to pull over without cause anymore damage to her or anyone else. I then meet her and I was able to drive the car with the hood open and damaged. I then removed the hood completely in order to drive it home all while no safety warnings going off. Tesla has had it since 6/3 and no determination of why or fault. $4600 estimate for repairs still not fixed.

Windows fail to roll up and stay closed.