general problems of the 2022 Tesla Model Y - part 1

Subject: complaint – Tesla north hollywood service visit on Aug 30 date: August 30, 2025 time: around 12:25 pm location: Tesla north hollywood service center advisor: anthony I visited the Tesla service center to report issues with my car: possible seat belt problem in the back seat (my two kids sit there) front and rear windows sometimes stop working I spoke with anthony explained the issues and showed him the video I recorded it clearly show seat belt and windows malfunction . Tesla security cameras will confirm this. He smiled and asked if we wore seat belts. I said yes. He asked me to go to the car, but he didn’t inspect anything. I asked him again to check, and he said there’s nothing he can do unless the problem is happening right now. Then he walked away. This was very disappointing, especially because this is a safety concern involving children. No inspection was done, and my concerns were dismissed.

I was driving on the freeway in the fast lane using fsd (full self driving). The car attempted to merge into another Tesla in the lane to my right. I immediately took over control and pressed on the brake to prevent a high speed accident. At that speed the car almost totally lost control. My friend and I could easily have died. We both felt the car just tried to kill us.

Tail gate hinges will easily bend when the tailgate is closed manually during failure to power close. Tesla refuses the repair and states that vehicle owner will need to take vehicle to collision center to replace hinge even though no collision is involved. Resolution is to replace hinges and align door which Tesla refuses to do under warranty.

On April 18th, 2025, I dropped off my 2022 Tesla Model Y at Tesla collision center (paramus, NJ) after a minor accident. I later revoked consent for any repairs via email. Despite this, Tesla performed major body and paint work without my permission. No signed work order exists. The repairs were unauthorized and proceeded without my knowledge or approval until this day. These changes now risk altering my VIN history and vehicle safety records. I’m concerned this constitutes falsified documentation and could affect resale value, title accuracy, and liability in future accidents. I was never shown a repair summary or given the chance to approve or decline service. Even after I sent a formal cease-and-desist letter on June 6, 2025, Tesla towed my rental vehicle on June 4 (without warning), which I had been using through Tesla insurance. My personal belongings were inside. The timing suggests retaliation for revoking consent and demanding documentation. There were no mechanical failures or warning lights before this, but my concern is that Tesla falsified records & carried out structural work under my VIN without my legal consent. That poses serious risk to my safety and consumer transparency. The work was done by Tesla’s own collision center. The vehicle is available for inspection. I request NHTSA to review Tesla’s repair authorization practices and investigate whether unauthorized repairs, falsified VIN records, or retaliation have occurred in my case and others. This incident reflects broader safety concerns around Tesla’s internal repair authorization system, which may allow collision centers to proceed without documented customer consent. If vehicle repairs are being logged under owner records without approval, this poses risk to accident liability, insurance disputes, and NHTSA transparency. I request a formal investigation into Tesla’s repair authorization practices and how they affect vehicle safety, ownership rights, and regulatory compliance. Thank you.

On April 14,2025 my 2022 Tesla Model Y caught on fire while charging. The fire started from underneath the car near the trunk. The fire burned the side of my house as well. The fire department ruled it as an electrical fire due to the battery.

Any of categories are matching with my issue. 3 1/2 years old, 64,000 miles Tesla Model Y, ecu, which controls full self driving , and drive assist system, is fault right after warranty expires. The replacement cost is $2,800. Does it make sense that ecu fault on the owner? it is only 3 1/2 years old car. It is definitely defective part, but Tesla service is not replace for free. I am concerning if ecu fails while I am driving.

Phantom braking event on highway. Going about 65 miles an hour. It slammed on the brakes. Car is on latest software. I have the video clip whet it shows me trying to get the car under control.

I experienced a safety issue with my Tesla vehicle where the automatic window and locking system malfunctioned. While the car was stationary, my baby was looking out of the window, and suddenly, the car locked itself and the window began closing automatically. Despite the presence of my baby near the window, the obstacle detection system did not respond, and the window continued to close. It seems the detection system is designed to sense firm or hard objects but fails to recognize softer or smaller obstructions, such as a child’s head or hand. This poses a significant safety risk, especially for young children. I urge NHTSA to investigate the following: 1. The sensitivity and reliability of Tesla’s obstacle detection system for power windows. 2. Whether this issue meets the required safety standards for automatic windows. 3. Potential updates or recalls needed to address this safety concern. This is a critical issue that requires immediate attention to ensure the safety of passengers, especially children, in Tesla vehicles.

On Friday 10/11 at 10:45 a. M I was in traffic on day street in moreno valley, California. This was the third time I experienced a sudden unintended acceleration with my Tesla. I would have hit the car in front of me, but I was able to swerve into an island on my left to avoid the car. The car went over the curve and stopped. I am unsure what happened but after my prior experiences, I knew how to react. Had I not reacted swiftly, I would have hit the car in front of me. There were no warning messages. I have an appointment with Tesla on wed 10/26. When this happened the first time, they claimed there was nothing wrong with the car, but I think they are not looking hard enough. I am aware of a voltage problem that other Tesla owners have experienced that can lead to sudden unintended acceleration.

The ota firmware update required to correct the recall #24v-554 is not available to me. My Tesla control panel says that my vehicle is up-to-date on software. The NHTSA site says it is not. What should I do?.

I have only driven my car for 10k miles in past 2 years. I have been on 3 long trips only. Every trip has become scary because one or the other tire turns flat right on busy highways with my little kids in it. I have had one replacement and two repairs on the only long trips I made. No other car I have have had any flat tires till date on the same routes in past 10 years. Tesla vehicles are heavy and they make tires prone to this posing a safety hazard. Tesla should either publicly announce this or give some solution since if known no one would want to take this vehicle with this kind of risk. I have asked Tesla technicians and it seems it does not matter what company's tire it is.

On [xxx] we charged enough more than 80% limit to travel towards knoxville . The vehicle indicated we have enough charge to reach knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [xxx] in [xxx] in sevierville that model-y will not route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in american soil. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Here is what happened. I was traveling on a narrow winding two-lane road at night when, desiring to see the information on the current drive, I reached down to the lower left corner of the touchscreen to change the small sub-panel located there. It was on the music panel so I swiped to the left to change to the trip information panel. As soon as I swiped to the left my lights went out and I'm driving in total darkness! in complete fear of running off the road I managed to stop and switch on the 4-way flashers. Someone that had been following me went on around about the time I got the flashes on. Fortunately, I had stopped still on the road and pretty much on my side. (it could have been much worse!) quite scared and flustered I managed to get the lights switched back on. I don't remember, but I must have used the normal lighting control buttons on the main touchscreen panel. For a while I had no idea how it happened but eventually figured it out. Whenever you change your lights with the turn-signal stalk (go to dim, to bright or flash them) a small sub-panel pops up in the lower left corner of the touchscreen with all the light control buttons. It stays for about 4 seconds and goes away automatically. So, if you reach down to start or pause the music a few seconds after dimming you lights, your headlights go off - the off button falls where the play/pause button was located a few seconds before. But its much worse than that. You can also simply swipe to the left (what I had done) and the row of lighting buttons act like a slider! the lights can go from auto to off without warning, no confirmation needed! answers to the five questions follow. - this problem certainly appears to be a design flaw in the touchscreen user interface so can be reproduced and inspected. - we could have crashed or been hit by other vehicles resulting in injury or death. - no - no - no warning whatsoever. Please don't write this off as "operator error". That would be irresponsible.

What component or system failed or malfunctioned, and is it available for inspection upon request: my drivere side door fails to open every time. The cold weather feature in the Tesla app claims to pop open the door so you can grab the door to fully open only to get stuck closed. This also happens when attempting to exit the Tesla. The passenger side drivers door also does not open every time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? has been in for service many times. Concern does not replicate except at time of pickup of vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes failure to open door. Also if you are in full self driving and come to a emergency stop: the vehicle is suppost to open the door and put the vehicle in park. The vehicle only puts it into park and have to press the button multiple times to open the door. It gets stuck.

Tesla will not fix: Tesla pushed a spring software update which introduces risk to pedestrians and risk of accident including rear-ending. In the past an image of the car is on the left side of the screen and a large map is on the right side of the screen. With this update, the map is removed from the right side of the screen when not in gear. If the car is in gear it remains on the screen. To setup adas destination it now works best if you have the car in gear. If the car is in park you have only full screen car image and extra steps to get the large map. If you voice command destination you may never see the map until driving on road. You should be driving at that point not interacting with the screen. Accident and pedestrians at risk while using screen. For instance if you get in the car and issue a voice command to destination with only one location the tiny map image in the far upper right corner of the screen displays a route so small and completely without detail it could be wrong but you just assume it is correct because it will take extra user interface interaction to make it large enough to tell what it is actually going to do. You put the car in reverse and back into the street, put the car in drive and now you get the full size map, route, destination for the first time and route is wrong. When in park, interacting with the map you don't really know what will cause the map to go away and be replaced by the car image. Can happen if you change destination entry. The map is removed from the screen every time you put the car in park. Now a big problem. If you are driving and decide maybe I should go to a different destination first and you pull over and put the car in park the map is removed from the screen again and the destination remains unchanged. You either fight the propensity to replace the map with the car image or don't put the car in park. To prevent the car screen from replacing the map unpredictably you have to keep the car in gear.

Collision while using summon feature on a Tesla. I was parked, rear end in, in a parking stall at work. A minivan was parked, front end in, in the stall adjacent to me. The two cars were facing opposite directions with the drivers side of each car next to each other. As I approached my car, from a distance of about 100ft, I used the Tesla app to summon my car to me. I pressed and held down the "come to me" button and my car lights went on and the car began moving forward then made a sudden, unexpected sharp left turn before pulling out of the stall. The turn was too sharp and a collision was imminent. I let the button go on the app, but it was too late and my drivers side back door panel scraped the rear drivers side bumper of the minivan next to me. I got into the car, manually backed up and surveyed the damage. I thought it was minor, but I reported it to the minivan owner. Due to an estimate of damage in the several thousand dollar range, I filed a claim with my insurance company. They repaired the damage to the minivan. I deferred any repair to my own car because I thought it was minimal. No injuries occurred as the result of this collision. I did not mention the use of the summon feature when I reported this collision to my insurance company. I simply mentioned that I hit the car next to me pulling out of a parking stall and that the fault was mine.

I took Tesla to arbitration over defects and deceptive practices and their legal representative committed fraud by playing my own dashcam video and muting it so you couldn’t hear the auditory warnings the car makes when it makes errors. In this case the car was driving itself into oncoming traffic and stopping on the highway for non existent stop signs. I have reported this to the florida bar and florida state attorney office ashley moody who is now investigating.

The (part:rear aero shield(1498771-00-e) screw - hex -m6x16(1484170-00-a) and also the (part:diffuser rear fascia(1494007-00-b) screw - hex - m6x16(1484170-00-a) rvt push - pull 8x18x20. 0). On June,05,2024 there was a storm and there was flood areas. I drove the vehicle while passing these parts came out because water underneath removed them. The manufacturer did not tight the screws correctly and water caused detachment underneath behind the electric battery where the rear electric motor is located. I reported this and schedule a service appointment but Tesla the manufacturer said they will not cover this under warranty. This is not fair. This should be secure and safe and not detached on its own when water hits it. This should be cover under the manufacturer warranty.

On two occasions, the Tesla hijacked 911 calls during emergencies. One time I was inside someone's house talking to 911. Suddenly I was cut off. The 911 call was hijacked by the Tesla and the person in the car did not understand how to respond to the emergency. On the second occasion, I was outside the vehicle, but the windows were open. I called 911 and was talking to them, but then the Tesla hijacked the call. I tried to continue the conversation through the open windows of the car, but this route of communication suddenly stopped. I changed to speakerphone and was able to complete the call through my phone. Tesla states that all car systems that use bluetooth (Tesla, apple carplay) have this feature and that all is operating normally. (I guess if all employees steal from their employer, all is normal when someone steals from their employer. ) Tesla says that before making a call, someone would have to disconnect bluetooth or unpair the phone from the car. But that is not the solution. Tesla should use, for example, the in vehicle camera to determine if someone is in the vehicle before hijacking the phone call through bluetooth and there should be an active prompt for Tesla to take over the call. Since bluetooth is needed in order to unlock the vehicle, it is not a good solution to force users to turn bluetooth on and off on the phone. Tesla indicated that they would log the complaint, but kept saying that since every other car did this they would probably not take corrective action.

I just got t-boned in my 2022 Model Y performance. I got out of the vehicle which wasn't in terrible condition, in fact the left side of the vehicle was still perfect and the doors worked fine. I had my dog with me and everyone was okay, but I opened my door and the back passenger door to grab a jacket and check on my dog. I shut the doors to make sure he didn't run out and was a bit out of it because of the accident impact so I took a moment to compose myself. . All of the car's lights flickered and then the electric cut off leaving the doors completely locked and inoperable even though they had just been used moments before and were not damaged in the accident. I had to climb in through a shattered glass window to get my dog as all the doors wouldn't open from the outside and I was unable to access the glove box, nor pry it open because the electricity was out and the impact caused that door to make the side panel to unlock the glove box manually accessible. If the car did catch fire or an occupant were bleeding out: anyone inside, unconscious, would be unable to use the manually release and would be burned alive while people pull on doors that won't open that were undamaged in the accident and working 60 seconds before. From what I have read the only solution would be to jump the car using the 12v battery in the frunk of which the tow company and emergency responders were not familiar with.

In the Tesla full self-drive adaptive cruise control system the set speed arbitrarily and abruptly drops from the set speed to 40 mph on an interstate highway. In other words, if set to 70 it will drop instantly to 40 mph for no reason.

I was sideswiped by another vehicle which just joined our direction of traffic coming out of a cutout. As soon as I saw the vehicle moving fast from inside the cutout to join our direction and into my lane, I immediately decided to move to the lane next to me. I was at the leftmost lane at the time. Halfway into the lane I just felt the violent impact of the other vehicle hitting us. My wife and I were shaken so bad, we were shocked and terrified at what just happened and what else might happen to us. I felt like we were travelling on the front wheels with our rear end up in the air. Next thing we knew, the car stopped in front of a tree. Our iphones and the our car's phone called 911. We were pulled out of the car and taken immediately into an ambulance and orange global hospital, where we stayed for about 2 days. X rays, CT scan and mri were taken. Note: a rod sticking out from the floor hit my wife during the accident. This rod was connected to the wheel and was not supposed to be stick out inside the car during an accident! I believe that a default in car design caused this rod to hit my wife , which caused so much pain, doctors compared her bruised ribs to broken ribs!!.

I was using the summon feature and the vehicle scraped another car. The safety features that keep the vehicle from hitting an object did not work.

The front license plate holder, which is attached to the vehicle with two strips of double-sided adhesive tape, became detached while driving on the highway. This occurred while driving on the highway without any prior collision or impact that could have caused such damage. The detachment resulted in damage to the vehicle’s paint on the bumper, dislodgement of the ultrasonic parking sensor, and the license plate holder itself flying off the vehicle. I have ordered a replacement plate at my expense. Safety concerns: there was no prior warning or indication of instability of the license plate holder. Tesla’s provided literature does not include instructions for regular checks or maintenance of the plate frame, nor are there warnings against the potential risks of car washes on the adhesive’s integrity. Previous incidents: online forums and discussions among Tesla owners reveal multiple instances of similar occurrences, indicating a pattern that suggests a potential defect in the design or materials used for the license plate holder’s attachment. Response from manufacturer: upon contacting Tesla regarding the incident, I was informed that they consider this situation akin to a collision and hold me solely responsible for all repairs. Despite the availability of video footage and telemetry data from my vehicle that could confirm the absence of a collision, Tesla has declined to utilize these resources to investigate the incident further. Requested action: I urge the NHTSA to consider the potential safety hazards posed by the detachment of the front license plate holder on Tesla vehicles. An investigation into the frequency and circumstances of these incidents could be warranted to ensure the safety of Tesla vehicle owners and the driving public.

Since purchasing the car, I've had issues with the driver's side floor mat sliding and/or flapping. By sliding I mean it slides to the right and then interferes with the braking. By flapping, I mean the left separate portion/flap of the drivers side mat just randomly bends over - again causing interference with braking. I've tried to correct this issue multiple times by repositioning the floor mats. There is no way to secure the mats. I also added this concern to a pre-existing service request as it is quite annoying; however, I was told to just purchase new mats - even though my vehicle is under warranty.

I was driving the car in a straight lane. I missed a speed bump but the car was still driving straight. After 100-150 feet driving ahead, the car suddenly steered the wheel completely towards the right side resulting in an accident where the car crashed into a wall.

Almost pooped my pants - backed up into a parking spot to get food for family gathering. Took two family members with me to pick up the said food. Put collected food in trunk and we all got back in. Placed mylr in “d” (drive) and sweet baby jesus it was going backwards! my family member in back yelled and I said that wasn’t me it’s in “d” look! and we all looked at each other puzzled. Then I tapped the “go” pedal one more time and sure enough backwards again. I put it in park and I was like “you all saw that right!?” we all agreed. Put it in “d” again and worked fine. Two family members said I had to watch some end of the world movie and they no longer want a Tesla after seeing that.

The incident happened on 12/22/2024 8:30 am to 8:40am. Weather: heavy foggy. On freeway, no raining. Road was dry. Autopilot was off. I was trying to change lane to 2nd lane (I was in 3rd lane) and I saw a white pickup truck suddenly changed lane to the 2nd lane from 1st lane, so I turned my steering to left quickly (speed was 55-60 miles) and back to 3rd lane, and then suddenly the steering wheel was out of control, the steering wheel was turning right - left many times quicky and tilting the car. It just happened so quickly (not even a second) I wasn't able control the steering. After 3-5 seconds, it stopped. The steering was back to normal. I kept the car in 3rd lane. I almost got killed. I am glad I am still alive because it's christmas holiday, not many cars on freeway in the early morning. Many cars behind me stayed away from me when they saw my car was out of control. I reported the incident to the Tesla manufacturer, they said they checked computer log remotely and nothing wrong, just something related to wheel slips and then cancelled my service request. I didn't know if there was any warning lamps or messages pop up because I was so scared at the moment and forgot to check.

Front passenger safety restraint system fault.

Hvac system in vehicle seemed to lack power since first use and now the hvac system doesn’t operate (cold or hot).

There is a bug in the browser that Tesla includes in all of their vehicles that allow people to play videos/movies while driving. Someone sells a device that takes advantage of this bug: https://teslaandroid. Com/ the browser needs to be update to prevent this, as it is a major safety issue.

Tesla incident 9/8/2023 my Tesla y started moving backwards suddenly while I was driving forward after I accidentally flicked the right drive lever, mistaking it rain wipers. I driving on henry hudson parkway in nyc. It was back to back traffic on hhp. The Tesla started racing backward despite my foot off the gas, and I barely had time to brake . Luckily, traffic was very slow due to rain and carbehind had stopped and it was not damaged at all. However, my Tesla trunk was damaged. I am very worried that the car could go from moving forward to backward with accidental flick on the drive lever.

On 9/4/23, I encountered a serious malfunction with my Model Y. The issue in question involved the vehicle crashing into a wall on the top level of a parking structure while using the “Smart summon” feature in Tesla’s mobile app. The “Smart summon” feature allows you to use the Tesla app to retrieve the vehicle and have it move to your location (within 12 meters) while you are standing outside of the vehicle. This malfunction rendered the vehicle unsafe to drive and significantly affected its performance. I immediately contacted Tesla's customer support and was advised to take my vehicle to the nearest Tesla service center or certified repair service center. The Tesla service center located in west covina, CA, performed a diagnostics inspection and technicians said that due to the “Smart summon” feature being a beta version, they do not take responsibility for the damage caused. I explained that the “Smart summon” feature was first released in 2016 and that it’s original feature design is for the vehicle to stop completely if it detects any objects in its path of travel. I also raised the question on what if it was our children or any other pedestrian that could have been injured. I would like to emphasize that my Model Y is only 1. 4 year old, purchased in April 2022 and it has been meticulously maintained according to Tesla's recommended guidelines. It is perplexing and disheartening to learn that a significant malfunction, seemingly unrelated to any neglect or misuse on my part, would not be covered by Tesla's warranty. I understand that warranties have limitations, but I firmly believe that the malfunction I experienced falls well within the scope of what should be covered. This situation has placed an unexpected financial burden on me, as the estimated repair costs are substantial at almost $8,000. It also raises questions about the reliability and durability of Tesla vehicles. I kindly request your time and assistance in the matter.

During auto pilot or cruise control the vehicle suddenly brakes causing a sudden deceleration with no obstacles or obstruction! phantom braking! happens several times during a trip.

The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system.