general problems of the 2023 Tesla Model Y - part 1

I am writing to formally lodge a complaint against Tesla, inc. Regarding multiple critical safety failures that occurred with my Tesla Model Y (VIN: [xxx] ) during a collision on Saturday, [xxx], while I was traveling eastbound on [xxx] from the [xxx] exit to the [xxx] exit in pennsylvania. At approximately [xxx], I was driving in the left lane when a BMW SUV abruptly cut into my lane ahead of me, accelerated briefly, and then suddenly braked. I immediately applied the brakes multiple times in an effort to stop my car. Even though there was sufficient space to stop safely, the braking system failed to respond, resulting in a collision with the BMW in front of me. Despite my efforts to avoid the impact, the following dangerous and unacceptable failures occurred at the time of the accident: 1. Failure of regenerative braking / deceleration: when I lifted my foot from the accelerator, the vehicle did not decelerate as expected under Tesla’s regenerative braking system. 2. Failure of braking system: despite pressing the brake pedal twice—including a heavy application—the braking system failed to prevent collision, contrary to Tesla’s advertised safety performance. 3. Failure of collision-avoidance features: critical safety systems—including automatic emergency braking, forward collision warning, and obstacle-aware acceleration—did not engage to mitigate or prevent the impact. 4. Failure of airbag deployment: despite the severity of the crash, none of the airbags deployed, exposing me to serious risk of injury and raising grave concerns about the integrity of the Model Y’s occupant protection systems. 5. Post-collision failure of regenerative braking: following the accident, when I attempted to drive the vehicle, the regenerative braking system was completely non-functional, creating a continuing safety hazard and rendering the vehicle unsafe to operate. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driving on I 880 south on the fast lane. The car suddenly braked for no reason and began to shutdown. It warned me to pull over before complete shutdown. Luckily there was space on my left and I was able to rolling stop. Nothing on the screen was working. Turned on hazard light. Got out of car with my phone. Accessed Tesla app and ran battery check. After couple mins the error went away. Tried to slowly move with hazard light on. It appeared to have fixed itself. Slowly merged back into freeway when it was safe. Attached notification when I tried to schedule service request.

The vehicle in front of us came to a sudden stop, but my Tesla failed to issue any alerts or activate automatic braking. When we attempted to brake manually, the car did not allow full braking and continued moving forward, ultimately causing a collision. This strongly suggests a malfunction in the Tesla’s safety or braking system. As a result, I’ve suffered significant financial losses due to the vehicle being totaled and damage caused to other vehicles/other persons injuries involved. This incident is also likely to lead to increased insurance premiums moving forward.

On [xxx] I was driving north on [xxx] at approximately 70 mph when my 2023 Tesla Model Y long range brakes violently applied by them self twice in the space of a few seconds, the sudden unexpected brake application was a shock to me causing me almost lose control of the vehicle and was almost rear ended by a truck that was a few car lengths behind me. My car was in manual mode with the "emergency braking" switch enabled (no self drive or cruise control), the weather was sunny and dry and there were no traffic or obstacles in front of my car. The onboard dash cam briefly captured the incident. The problem did not reoccur for the remainder of my drive home. There was no warning prior to the incident, I believe that emergency brakes may have flashed on the screen ( not sure because I was busy reacting to the situation). The car has not been inspected as of yet. I now have to disable the emergency braking function each time I drive my car because unfortunately the system defaults to the on position and I don't trust it. This issue appears to be a problem with the system that provides visual information to the emergency braking system. I'm making this report because this is an extremely dangerous problem that needs to be addressed by Tesla before it causes injury or worse. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am submitting a complaint regarding a serious safety issue with my 2023 Tesla Model Y. The vehicle experienced a sudden and complete power loss while in operation, creating a hazardous situation. Below are the details of the incident: •component/system failure: the vehicle’s electrical system failed, leading to a shutdown. The following alerts were displayed on the screen: •vcfront_a191: electrical system power reduced – vehicle shutting down •vcfront_a192: electrical system unable to support all features – switching off features to conserve energy •bms_a151: vehicle may not restart – service is required •di_a227: please wait while high voltage system powers up •safety risk: the unexpected shutdown posed a serious safety risk. If this had occurred in high-speed traffic, it could have led to a crash, endangering my safety and that of others on the road. •reproduction of issue: the issue has not been reproduced yet, but it is an ongoing concern. I have not received a resolution from Tesla at this time. •inspection by authorities: the vehicle has not yet been inspected by Tesla, law enforcement, or insurance representatives. However, I am willing to make it available for investigation. •warning signs: there were no prior warning signs before the failure. The alerts appeared shortly before the vehicle lost power completely. This issue raises concerns about the reliability and safety of Tesla’s electrical system. I urge the NHTSA to investigate this matter to prevent potential accidents caused by similar failures in other vehicles.

This is my 4th safety report about the same issue: unexpected braking while on cruise control. Since my last report, Tesla offered another free month of auto pilot but I did not take it for fear of this braking issue. On Tuesday [xxx] I was returning to my home in las cruces nm from colorado. I was on [xxx] toward albuquerque, and there was very little traffic. I decided to see if I could get away with the cruise control. As I was pulling into bernalillo, there were some oncoming cars in a left-turn lane at a signal, and my car braked automatically. . . Enough to lurch me forward. I decided to stop at the "new" Tesla dealer in bernalillo (I got my car in santa fe) and ask about the automatic breaking and whether they'd fixed it. The 2 service employees looked at each other and one said "no". I then asked about whether I needed to re-boot my key card since my screen went blank while I was in CO, during a snow storm, parked. I luckily had my phone and on the Tesla app, under roadside service, it gave me the option to re-boot the screen! I did so. The serviceman said he didn't think the blank screen had anything to do with my key card, but I could re-boot it if I want to. (a prior complaint also reported the failed key card in less than a year and Tesla's unwillingness to replace it). Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

After leaving the supercharger (car charged to 92%) I came to a stop light. The car was not in autopilot. I took my foot off the accelerator pedal. The car had nearly come to a complete stop when it starting accelerating again. My foot was not on the pedal. I tried to brake and the brakes would not work. I turned the car to try to avoid hitting the car in front of me while pressing on the brake. Brakes still would not work and I slammed into the car in front of me. I believe that the car was not able to put the energy from the acceleration back into the battery (regenerative braking technology) and therefore pushed it back into acceleration mode. I also believe this caused the brakes to not work. I know there have been many recalls in china and other complaints of the same issue. I've had the car for 2 years and had never had this problem before. Another note when the accident happened the screen was showing a software update that wanted to be installed. This was a very disturbing and rattling happening and I'm not worried to drive the car after a super charge.

Was driving in traffic and when the cars were coming to a stop I was putting my foot on the break to prepare for a stop but it kept creeping forward and I’m pushing down the breaks as hard as I could but nothing. It ended up hitting the big rig in front of me. The mode of my breaks is on hold it’s always been on hold I even tried to push the parking button but it would not budge, continued forward the collision stopped the car.

At 10:11 pm driving on 95 south at 78 miles per hour the car stopped on its own violently braking and swerved across the intersection. Then we kept getting alerts about the cameras. I have pictures of the alerts. There was no obstruction on the highway. Car just braked for no reason. Very scary.

While in an automatic car wash with the vehicle in "car wash mode" the vehicle suddenly stopped free rolling and the vehicle behind the Tesla Model Y crashed into the Tesla. The brown bear car wash reported that these types of incidents are common at brown bear car washes and that they ocurr when the drivers of Tesla cars remove their seat belts while the car is in the car wash.

Date of incident 9/9/24 11:15 am 2023 Tesla Model Y traveling north bound I-15 using Tesla autopilot intending soon to exit pioneer crossing / american fork ut in the far right lane — vehicle made sudden move to right glancing off wall causing scraping damage to right front quarter panel, and hub cap. Although I stepped on the brake in attempt to take control of the vehicle I immediately experienced uncontrolled acceleration and difficulting in steering. I chose not to exit and fought to keep the vehicle in varying freeway lanes attempting to brake to which the vehicle continued to attempt to accelerate against the braking, I also simultaneously and frantically continued to push the right stalk upwards in attempt to disengage autopilot assuming that was causing the unintended acceleration. I was fighting to keep the car in a lane with faulty steering at time awakwardly steering to avoid slower moving vehicles. I eventually ended up coming to a complete stop in the middle lane of I-15 north bound 9/10ths (nine tenths) of mile north of my intended exit (mile post #278 pioneer crossing). Because of faulty controls I was afraid to try to move the vehicle to the side — I immediately put on emergency flashing lights and called 911 on my cell phone. While nervously waiting for emergency services approaching vehicles slowed and made their way around me — per instruction I stayed in my vehicle with seatbelt on. One large pickup truck struck my vehicle driverside rear as he passed by and failed to stop. Utah highway patrol and fire department ambulance arrived within approximatley ten minutes. Two highway patrol officers stopped traffic and assisted in me slowing driving my vehicle to the center emergency lane. One office stayed with me until tow. He commented the right rear wheel appeared not aligned correctly suggested the rear axle was possibly broken. I was not injured beyond being extremely frightened. No passengers.

2023 Tesla Model Y has frequent phantom braking issues when using cruise control. Let me clarify I am not using any sort of auto-pilot or self driving options. I am simply using cruise control. The incidents that cause many braking issues are unjustified to the point I have no idea what the Tesla may have recognized to make it slam on brakes. Very dangerous.

I was fully stopped at red light of intersection of [xxx] . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [xxx] incident happened. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My Tesla car (y model) had a glitch (malfunction) that caused it to suddenly brake twice when there was no objects in the road. I had my accident on [xxx] on [xxx] when the car enabled emergency brake for no reason when I was driving in my lane with no objects in its way. I was able to gain control of the Tesla back and thankfully nobody hit me as a result. The second glitch happened couple minutes later when the phantom braking spinning my car around causing it to hit the concrete barrier and causing a damage to the car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact called on behalf of her mother who owned a 2023 Tesla Model Y. The contact stated while the mother was driving at an undisclosed speed, the vehicle independently accelerated. The contact's mother depressed the brake pedal, however the vehicle did not stop. The contact stated that the vehicle crashed into a concrete pillar. Additionally, the contact stated that the vehicle was not equipped with a self-mode drive. The contact's mother sustained injuries and was transported to the local hospital. The contact's mother was treated for a broken right ankle, a broken rib, and a possible torn acl. A police report was filed, however, the information was unavailable. The vehicle was condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,613.

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "automatic emergency brake not available" and air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The adas automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "automatic emergency brake is not avaiilable" and "air bags are not available".

In may 2023, after I took my car from the Tesla service center in santa ana, I realized there was an issue of shaking and shredding from the motor, and it got worse when I pressed the brakes. That happened when I drove the car down a steep road from [xxx] down to [xxx] in the city of laguna beach; then I drove the car to a different road from [xxx] , then down from [xxx] to [xxx] and [xxx] , where it is down steep as well. Then the same issue showed up, and I couldn't keep pressing break because the shaking got worse, so I let the car roll with shaking till it reached the straight road and stopped. Since then, I have started to avoid steeping, but once, it showed up on another downhill street, which was not as steep as the others. Still, it was a longer downhill, coming from [xxx] down to [xxx] till it splits to [xxx] and [xxx] . At that time, I did not have time to take it to the service because I was very disappointed with them after taking it for several issues several times. They never fixed them, and because I had my mother, who was in critical health issues, I needed to be with her all the time and take her to her appointments for her surgeries and wound care for several months until this year in March. Then I realized that the issue keeps changing from existing to disappearing to existing again. Still, instead of starting at a speed of 1 mile, it begins at 9 miles and disappears at a speed of 11 - 12 miles. It does not have a high level of shaking, but it still exists. I am unsure if that changes with the different updates they do through the air for the car. But the issue still exists, and the shaking levels change. Lately, they have taken it seriously after several attempts to report it and bring it to the service center. After nine days, they concluded that they had tried a similar car. This issue does exist, and it is normal when I have tried multiple cars, including their several demo cars at different times. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 5.

On June 13 around 9:20 pm we were driving south on I-5 in vancouver, wa. The car was on cruise control (not autopilot or autosteer) at 65 mph. The car braked really hard and dropped the speed to nearly 20 mph. We do not know why the car braked, there was no one in front of us. Fortunately there was no one behind us other us we could have been rear-ended. I quickly took control of the car and increased the speed. We have not driven the car on highway since then or taken the car to the dealership yet. There was a message on the screen after the incidence but it disappeared before we could read it.

I reported this issue previously (11589255) and am providing an update: I took my car to the nearest dealer with my less-than-1-year-old non-functioning key card that Tesla told me I had to replace at a cost of 2/$45. I mentioned to the dealer, who is kind an helpful, about the automatic braking in cruise control. I had already disabled "apply brakes when regenerative braking is limited" under dynamics on the screen. (see photo) he showed on the screen, under autopilot, that I could disable automatic emergency braking, which I did. I was concerned that this warning pops "the vehicle will not automatically apply the brakes even when a collision is detected" (see photo) but he suggested I try it to see if it would solve the cruise-control braking. I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit. I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height. Amazingly, it happened again! pretty significant braking and slowed me to 25. This time I waited it out to see if it would resume the cruise control at 50. It did not. I have since restored the automatic emergency braking as that seems important for a crash situation. I have restored the "apply brakes when regenerative braking is limited" since that obviously was not the problem either.

I bought a 2023 Tesla long-range y in June 2023 at Tesla santa fe, new mexico. I have had trouble with the brakes applying on their own during cruise control. It was very scary the first time it happened, but luckily there was very little traffic on the 2-lane highway I was traveling on. The Tesla dealer in santa fe told me they don't have a software fix yet and he simply avoids cruise control. After a few months I cautiously tried cruise control again and got away with it. . . But the third time, months later, it happened again. When the free month trial of auto pilot was installed, I did not intend to use it. Toward the end of the trial, I used it on I-25 coming home to las cruces and realized it might actually auto-brake on the freeway, which could be a disaster. After that trip a Tesla friend shared his near-accident-causing experience with the cruise control braking. Another issue is that the key card didn't unlock the car, then wouldn't start the car. I called Tesla and was told I could reset the key card using the Tesla app, but it did not work. The next day I called Tesla support; he ran the diagnostics and said "OH yes, your car needs to be re-booted". He did so, and the key card worked to lock the car, but not to unlock or start it. I asked him to send me a new key card. "we sell a set of 2 for $45" (this is what came with the car). I told him I paid $53,000 for the car less than a year ago, it did not come with a charge cable, and now the key card didn't work? he looked to see if the key card was covered under warranty and found it was not. I have been unable to reach a person to speak with at either the nm dealer where I bought it or the el paso dealer where I test-drove and attended the seminar, and have waited on the phone for exorbitant amounts of time while the bot tells me I can manage most problems on the Tesla app.

I am reaching out on behalf of my wife who met with accident on 3/24/2024. She was driving Tesla y model and this accident occurred due to system failure of vehicle , brakes and steering wheel get locked and she was not able to do anything and car hit the couple of trees on other side of parking lot . She was not using autopilot feature and it vehicle didn't stop after applying the brake instead of stopping , its get accelerated and steering was also locked.

Driving on a two lane highway at 70 mph, the vehicle has applied the breaks extremely abruptly without reason, three times in the past week. Slamming on the breaks suddenly reduced our speed from 70 to 45 mph before I could return to the speed limit. I came very close to being rear-ended last time. The drivers behind me were angry as well, assuming that I was “break-checking” them. I am extremely concerned for my family’s safety.

The car autopilot system does very hard brakes when coming to stop at red lights ( when there is a car in front of it) very unsafe. Also while driving in the street or freeway, mostly when passing under a bridge, all of a sudden the car pushes brake automatically which is truly dangerous and unsafe. Also when the auto pilot is on it, disengages whenever close to a curb or anything else and you have to take over control very last second to avoid any accidents. This is a safety issues. Safety issue. Please fix. I took the car to dealership and both times they say it’s something called phantom braking and that they wouldn’t be able to fix the issue.

On a trip to and from new york to canada between February 19-25, the car came to a sudden stop on the interstate when there were no vehicles or other obstructions in front of the car. However there were several vehicles behind me on 2 of these occasions and I was extremely concerned that I was going to be hit from behind. . Read more...

I have been trying more than 4 times with Tesla to get this open recall fixed but failed.

As I was trying to make a turn on a street which I have used for months, the vehicle started accelerating on its own. So much so that it laterally flew over a median curb and hit another vehicle. I could not steer the vehicle nor stop it despite the fact that I hit the breaks several times. It truly was a very scary experience, and I am not sure what caused it. I have read of similar issues in the past, but I never thought that this truly happens. As a result of the acceleration, I got into an accident that damaged four vehicles. I am a very good and confident driver with clean driving record, and I have no explanation as to what happened, other than that the vehicle took control on its own. There were no warning lamps before, the vehicle has not been inspected yet, but I assume it will be after I have reported this very issue to the insurance company. While I am fine, my safety and the safety of those who were involved in the accident could have been extremely in danger.

After making a right turn, the car accelerated automatically and drove onto the sidewalk. The driver was hitting the brakes and attempting to redirect the vehicle with the steering wheel but both components of the vehicle were locked, causing the vehicle to lose control and crash into several things on the sidewalk (flower pot, parked cars, building pillars). The Tesla is completely dead so we are unable to retrieve any data within the vehicle. The safety of civilians on the street as well has the driver and passenger of the vehicle were at risk due to the lack of control of the vehicle. Two weeks after the accident, Tesla sent out a recall notice in regards to autosteer which can increase risk of collision, but prior to this no notice/warning was in place. The police were involved and at the scene at the time of the event and a police report has been made. No messages were seen on the screen or on the Tesla app in regards to any car mode (autopilot, cruise control, etc. ) the vehicle could've been on, nor any warnings about risk of collision due to the recall.

Regenerative braking is a huge factor when it comes down to hydroplaning. Hydroplaning and braking do not go well together. Generally in a normal gasoline vehicle, when in a hydroplaning situation where you feel the vehicle is beginning to slide, you would let go of the throttle (gas pedal), and correct the steering. Upon doing that, regenerative braking (which comes from letting go of the gas pedal), caused the vehicle to completely go sideways and no chance for me to correct the steering. This situation could have been avoided if the vehicle did not automatically brake on it's own when I let go of the throttle, in this situation.

I am experiencing sudden braking, without me using any of the braking system. Scared my wife and I. Our safety was at risk 3 times, when this sudden braking happened. Sent a message to Tesla but did not get an answer yet. The warning lights were activated when the sudden braking happened. My first sudden braking happened on January 17th 2024, and then 2 more the following two days of the same month. Now we are driving the car, but we are deactivating the automatic braking system anytime time we get in the car,.

Tesla Model Y awd 2023 took delivery of a new Tesla about 3 weeks ago. Upon returning to crofton maryland from charlottesville virginia January 15 on a snowy day, we parked our Tesla Model Y awd in our driveway. The vehicle was subsequently engaged at the parking gear position with the operator and all passengers out, my wife then opened the trunk to unload our groceries to the garage. Within three minutes of parking the vehicle with its trunk still open as we still had more items to unload, we witnessed the Tesla sliding 30 feet from our driveway and coming to a stop due to a dipped in between the driveway and the street as well as the buildup snow. All these happened within moments of my wife moving from behind the vehicle to the garage. Luckily, there was none of my family behind the vehicle or any other pedestrian around. The incident has since been reported to Tesla.

Car slams the brakes while on autopilot with no obstacles on the highway. Car speed reduced at least 20 miles for no reason. Weather was clear.

The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, I couldn't read speed and perfom other functions such as turn on ac and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.

Phantom breaking multiple times in one trip, car will break on empty road no obstruction or any reason for breaking almost caused an accident on highway.

The vehicle applied the brake without any warning. The road was clear with no other vehicles ahead and behind at the time. The speed at the time of the incident was 78 miles/hour.

The car was behaving like in “rolling” mode even though it was set to “hold” mode. The modes refer to the stopping modes. I have reported the incident to Tesla and it’s been in the shop for over 1 week.