general problems of the 2023 Tesla Model Y

The front driver’s side wheel came off of the axel while parking. Lug nuts/studs appear intact, suggesting a suspension component failure. This is a serious safety hazard that could have caused loss of control and injury.

Two days ago a warning popped up on the Tesla screen saying to schedule service for something the car had detected. It said the car could still be driven. I submitted a service request in the app, and in the meantime researched the error. Per google, it said this was a potential issue with suspension / steering components that needed to be looked at. The next day, a Tesla technician called and asked what my appointment was for. I told him about the error and that I had found it said it was for a suspension or steering issue. He told me I was wrong, and that it was only for low tire pressure. The car did not have low tire pressure. He said the appointment wasn't needed, cancelled the appointment, and told me to drive 30-40 miles to clear the error. Literally 5 hours later, after my wife driving my kids down the freeway, when parking on the street in front go my house the car made a giant pop and the front left sank. We looked under the car and the front drivers side control arm had completely disconnected, popping straight down towards the road. More concerning, two bolts popped out, not broken, but just clearly loose and had finally unscrewed. You will see them on the ground in the pictures. If this had happened 5 minutes earlier while on the freeway I don't want to even think about what might have happened. These cars should be recalled, this is super dangerous. Not to mention the fact that Tesla explicitly canceled my appointment for this and told me not to bring the car in.

Incident details: • date/time: [xxx]. • location: [xxx] • event: while driving, the front left wheel partially detached without warning, causing an immediate loss of steering control. Findings (third-party technician at the scene): • the wheel/control arm/linkage had come loose/detached. • two major suspension bolts were extremely loose or had detached. • a rotor screw detached easily during inspection. • photos, videos, and witness statements are available upon request. Current status: Tesla has not provided a failure analysis or demonstrated that the issue is resolved. Similar failures have been reported on social media, and recalls between 2021–2023 addressed front suspension lateral link fasteners that could loosen or detach. “a 2021 recall (NHTSA recall #21v835) affected model 3s from January 2019-April 2021 and Model Ys from March 2020-June 2021. A 2022 recall (NHTSA #22v895) was for certain 2023 Model Ys with issues on the left-hand lateral link. “ my vehicle has not been included in any such recall, and I received no prior notification. Supporting documentation (emails, service records, publications) is available upon request. Risk level: extremely high. This defect creates a severe danger to drivers, passengers, and the public. Tesla’s lack of corrective action leaves many customers at risk. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am writing to formally report a serious safety incident involving my Tesla Model Y 2023, VIN: [xxx] , in which the front right tire detached from the axle while parking on [xxx] at [xxx] . Description of incident: while maneuvering the car slowly into a parking spot, the front tire suddenly dislodged from the axle or aero suspension. The car became immobile on the spot. Thankfully, there were no injuries, but the outcome could have been catastrophic had this happened at speed. The car was immediately towed to Tesla service center sacramento, arden way, where technicians diagnosed the failure as being due to the issue being caused by loose front lower lateral link mounting bolts and damaged front compliance links — a structural suspension component. Critical concerns: Tesla’s own technicians confirmed that: this failure was not caused by user error or road impact. The issue was caused by loose front lower lateral link mounting bolts and damaged front compliance links the bolts had loosened over time or were improperly torqued during manufacturing or servicing. Emotional & functional impact: I am now afraid to drive this vehicle, unsure of its reliability and safety. I’ve experienced anxiety, sleep disruption, and ongoing depressive symptoms since the incident. This event has interrupted my daily life, shaken my trust in Tesla, and caused extreme emotional stress. Had this happened on a highway or in traffic, it could have led to serious injuries or fatalities. My formal requests: a written report detailing the failure, root cause, and whether it relates to known issues or recalls. A clear statement on whether Tesla assumes liability for this event. A full remedy, which may include: replacement or buyback of the vehicle, compensation for emotional distress and lost use, commitment to enhanced quality control inspections. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving on the freeway, I heard an unusual noise coming from beneath the battery of my car. Concerned, I drove to a nearby friend's house and parked there, carefully checking my dashboard for any warning signals but finding none. I decided to resume my journey, but as I backed out of the driveway, I heard a sudden noise indicating something had come loose, followed by a crackling sound. Upon inspecting the car, I discovered that the control arm had become detached, the axle had popped out, and two bolts had come off. During the towing process, I noticed that the steering had become extremely tight. To my surprise, I had never received any recall notice from Tesla addressing this issue. Considering that my car is less than two years old, I was deeply disturbed by the situation. This incident has significantly undermined my confidence in the safety of the vehicle, as it highlights a potential manufacturing defect involving defective parts. I regularly use this car to drive my children to their activities, and knowing that this could have led to a catastrophic failure such as tire separation, loss of steering control, or compromised braking capabilities especially on the freeway, is worrying. The car was towed to a dealer and currently in the queue for evaluation by Tesla technicians. I requested detailed service report from irvine service center. There were no warning indicators in the dashboard while I was driving or after the bolts came loose.

According to Tesla service, my two "lateral links" for the front wheels need to be replaced. They sent us photos of the issue and it looks like one of the fasteners for one of the lateral links was missing (1 of two fasteners) if the other fastener failed/fell out the car could easily steer out of control. The problem of the lateral links was confirmed by Tesla servicing. They are repairing it under warranty. It was only been inspected by the manufacturer, Tesla. There were no warning lamps. The only indication was the thumping sound during turns.

I am writing to report a serious safety issue following a recent service appointment for my Tesla Model Y at the peabody, MA location (10 andover st) on Friday, [xxx]. After driving approximately one hour on the highway following my visit, I heard a popping noise. Upon arriving home, I inspected my vehicle and removed the lug nut cover from the rear right tire — the one that was serviced during my appointment. To my shock, two lug nuts came off with the cover, and two others were not even screwed in. This is absolutely unacceptable and extremely dangerous. The wheel could have come off while I was driving, which could have led to a catastrophic accident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am writing to report severe safety concerns involving my Tesla Model Y. Without any accident or impact, my vehicle experienced a mechanical failure on [xxx}, when the front left tire detached, making the car immobile. The vehicle had approximately 31,500 miles and no prior damage or accident history. Tesla towed the car for repairs. However, during the repair process, I discovered that the vehicle was transferred to a body shop in chantilly, va, without my prior knowledge or consent. When I visited the shop to retrieve personal belongings, I was shocked to see that the condition of my vehicle had significantly worsened. The technician informed me that the car now had serious structural damage, including a twisted frame and extensive paint damage. This damage did not exist before and was not caused by an impact. The technician indicated that repairs would take at least a week if only bodywork was addressed. Most concerning, the vehicle was transferred with no visible damage, yet now has severe structural issues. Tesla has suggested replacing the damaged body parts later, which makes no sense given that the car was in a safe condition prior to the transfer. Additionally, the front wheel, which detached earlier, was reassembled without impact, but the vehicle remains unsafe. It has taken over 30 days to attempt repairs, and the vehicle still is not fully fixed. I do not feel safe driving it under these conditions. Furthermore, communication regarding the damage has been poor. I was not informed of any body or structural damage before the transfer. Tesla’s recent message asked me to pick up the vehicle, stating they will order parts later, which is confusing and concerning. Given the extensive damage, delays, and safety risks, I request the NHTSA investigate these issues. I also urge Tesla to buy back my vehicle so I can use the credit toward purchasing a new Tesla, ensuring my safety and confidence. Thank you for your attention to this urgent matter. Information redacted pursuant to the freedom of information.

This is my 7th report. On [xxx] [xxx] pm I was traveling home from alburquerque and was just past isleta resort and casino heading south on [xxx]. I don't use cruise control very often because of the emergency braking that occurs (and that I have reported several times before). I was on a long drive and decided to try it on a short section of [xxx] on my first day, and found that it was slowing on it's own when I approached a car from behind. Two days later on the way home, when there was no one in front of me, it slowed significantly without needing to and I thought it was better than the past rapid braking. . . As I was thinking about this, the car abruptly "slammed on the brakes". I was forced forward but had my seat belt on. Stuff fell off back seat onto the floor. The igloo cooler on the front passenger floor toppled forward. I'm quite sure there would have been a accident had someone been behind me. Additionally, the car is not recording my tire rotation from 16,000 miles, and continually says the last tire rotation was at 8,000. Good thing discount tire keeps track, as I am now overdue for another rotation (25k+ miles). Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6.

1. Front passenger side wheel and auto steering system malfunctioned. Yes it is available for inspection. 2. My car was not drivable and I was stuck on the leftmost lane of highway with fast traffic passing by. Had to call 911 to move myself to safety. 3. Not yet 4. Vehicle has been inspected by the police 5. No warning lamps or message prior to failure.

Two weeks I had my Model Y serviced for shaking of the car and steering wheel. They deemed the cause of the shaking due to unalignment of the wheels and they claimed to have fixed the issue. After receiving the car for the week after it began to make a sound of something hitting every time I made a u turn or any time I turned the wheel. While driving 3/8 with my family in the car I made a u turn in a parking lot and heard the same loud sound of hitting. When I went to check two large approximately 3 inch bolts were on the ground but no nuts in sight and my control arm broke the bottom plate and was completely unattached from the car. Thankfully the bolts came off while in a parking lot and not 20 minutes prior when I was driving on a windy road. Within 24hours Tesla contacted me saying my car was ready for pickup without any explanation of why the bolts came off, no full inspection completed for other issues and no alignment of the tires. Under the Tesla mechanic notes they only reinstalled the bolts and tightened the front wheels and not the back. Upon further research online I have found numerous other people complaining of the same issue of the bolts for the control arm falling off on Model Y and 3 Teslas due to forgetting to weld the bolt nuts to the sub frame.

Front suspension axel system failed two bolts fell off left wheel arm causing me to lose control of vehicle. I was in the vehicle with my children I was driving out my mothers driveway less than 5mph when the incident occurred I do not even want to imagine what could have happened if I was driving the vehicle on a high way or at a high speed. Tesla representatives I have spoke to over the phone have said them selves this is common and I have read multiple articles online this is a safety issue if this happens on a highway this would and could cause fatalities. The vehicle did not prompt any warnings or messages. Prior to this incident occurring I reached out to Tesla because vehicle had been making a clicking noise and the soonest appointment they had available was not until January. The vehicle has been towed to Tesla van nuys CA and two different tow truck companies did not want to be involved so Tesla road side had to do the tow all 3 tow truck drivers agreed this is definitely a safety issue and common issue with Tesla this needs to be recalled.

The tire losing with steering shaft . The bolt come off , my vehicle can’t make hard turn make it unsafe to able to drive.

I was driving out to pittsburgh to drop my daughters off at school, and my rear driver-side tire rapidly went from 40 psi to 20. I almost lost control of the vehicle at one point. It turns out my 9 month old Tesla Model Y performance had a cracked rim. I have had cars for almost 40 years and never had a cracked rim until now. Something is seriously wrong with the 21 inch rims Tesla is making for their Model Y performance models. I was in the Tesla dealer today and 2 other people had the exact same problem, and their is a ton of info online about Tesla cracked rims. I had to pay $1,018 for a new rim that was 9 months old. (so did the 2 other people today) something seriously is wrong with Tesla Model Y performance rims. Their manufacturing process clearly is flawed for this to be such a persistent problem.

Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the Tesla authorized facility. Bottom-line, car is with Tesla insurance and nothing is happened for over a month.

At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 mph while driving on smooth road surface (highway driving). I took the car to the local Tesla dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original oem spec and condition. Below are the notes from the invoice for $256. 10 that I had to pay to correct the problem. Repair notes: verified customer concern. Found rh front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs. Correction: tire - front - rh (remove & install) - remove and install this seems to be a common problem with these foam lined tires manufactured by goodyear according to Tesla owner blogs. It seems that either Tesla and or goodyear are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the goodyear tire.

I used the full self driving software Tesla provided us in April. On April 15th, the car did not detect a curb therefore the car went right over the curb which popped both right side tires and the front rim. Damage was $1,800. I brought this up to Tesla and they informed me that it was my fault for not taking over and refused to help with the repairs. I understand taking over if there was a 3-foot shoulder, but on roads with no shoulder such as this one I found it impossible to correct in time. Also, at the very last split second, the torque on the wheel was too tight too correct (not enough time anyways). This is a busy state maintained road in the middle of columbia, missouri near a college campus and my safety was put at risk while I had to find the next side street to pull over. This is dangerous software that is not ready yet.

Tesla suddenly accelerated forward from a complete stop at very rapid pace and hit a wall.

I am lodging a formal complaint about recurring safety issues with my Tesla Model Y long range dual motor awd, purchased on June 8, 2023. These issues have led to multiple skidding incidents under normal conditions, vehicle damage, and concerns about its safety and reliability. Incidents: sept. 23, 2023 (6,279 miles): suspension noise reported to Tesla service center, clarkston, mi. Service concluded suspension was operating as intended (invoice no. 3000s0008134598). Dec. 4, 2024 (29,425 miles): skidding on a highway caused minor contact with another vehicle. Repairs (two rear tires and parking lamp) cost $1,007. 28 at grand rapids service center (invoice no. 3000s0011836159). Dec. 24, 2024: at 9 mph near a stop sign, the vehicle skidded, colliding with a cement pole, damaging the bumper and parking lamp. Jan. 9, 2025: during a service appointment at ann arbor, technicians experienced skidding during a road test. Inspection revealed worn rear tires (recently replaced), damaged suspension, and subframe assembly. Repair costs totaled $10,022. 69, but Tesla denied warranty coverage. Concerns: safety and reliability: the awd system consistently fails to prevent skidding, unlike older vehicles from other manufacturers like Hyundai and Toyota. Service negligence: Tesla grand rapids provided worn rear tires. Previous services overlooked suspension and alignment issues, contributing to recurring incidents. Warranty denial: despite being under warranty, Tesla refused coverage, advising an insurance claim, which is unjustified given the defects and poor maintenance. Request for NHTSA action: investigate potential defects in the braking, traction control, and suspension systems. Recommend a recall if defects are confirmed. Hold Tesla accountable for repairs under warranty and ensure improved service practices. Seek compensation for emotional distress and service deficiencies. I hope NHTSA will act promptly to ensure public safety and uphold Tesla’s commitment to safety measures.

Rims cacked . Same issues with some Tesla cars that posted on media. Same identical cracked image, air leaking slowly at the crack. Found no signs of rim damage to cause rims crack.

I was driving through a busy nyc street very slowly. Probably 10 mph or less. I was on a red light. Then I moved forward when the light turned green, my handle felt weird and the car was moving side ways. I first thought it was the tire that blew off. So I immediately stopped the car and had my husband look at the tires. No holes, no pressure was lost. I thought it was so odd, so I started moving forward a little bit, again. Something felt very off. We stopped again and looked throughly and realized the right rear wheel was twisted while the other three remained straight. This is our brand new car that was just picked up 7 days ago. We just simply couldn’t believe our eyes. My whole family including my husband, my two kids (7,10), our dog and myself were in the car and I can’t imagine ourself being in the same situation if we were on a highway at a faster speed. We’d probably dead by now. I didn’t hit anything, I was going 10 mph, there was nothing on the street. And the wheel getting twisted like that just doesn’t justify anything but a defect.

The car suddenly crossed the double yellow line on a local road and hit another car coming from the opposite direction on a local road (adams lane, north brunswick, NJ). The wheel joint was faulty that broke (see attached pictures) and pull the car to the other side of the road without warning. Even the airbag in this car is not deployed. The vehicle was towed by police to a garage (coppa's service center & towing, 1 moore road, north brunswick, NJ 08902. Ph. 732-297-7530). The vehicle has been declared as a total loss bt the insurance company. Because my car crossed the yellow line and hit the other car, I got tickets (crashdocs. Org; polish report # 23034105; date: 06/20/2023). I and the lone person the other care are lucky to survive this accident. I feel that such a fault might put other Tesla Model Y drivers/passengers and others in danger on the road. Please investigate to keep people safe. Kalyan das 908-720-8099.

Took delivery for a brand new Tesla Model Y lr 2023 on Apr 20 2023. Wheel alignment issues since the day took delivery. Opened a service request on April 24th to fix the issues. 1st appointment scheduled for may 1. Technician offset the steering wheel to fix the issue. Did not help. Rescheduled again for 2nd service on may 4th. The service technician rechecked the wheel alignment and offset the steering wheel by -1. 2. Did not help and the vehicle continues to drift to the right. I need to keep applying force to the steering wheel to bring it back to the road. Tesla is not able to fix the issues and says that its within the range. I have tried other Tesla vehicles and I did not see the issue. Infact in none of the test drive cars I drover before ordering telsa had these issues. The loaner Tesla offered me while my Model Y was being fixed had that issue. Wheel alignment is a very basic issue and if Tesla is unable to fix this, then I am suspecting there is a bigger issue with the car and are neither unable to verify nor fix the issue. They are unable to replace the car as well and are not offering any options other than saying nothing can be done.

Upon receiving the car the steering wheel never matched the way the wheels pointed. The steering wheel needed to be around 10-15 degrees to the right to go straight. After 3 wheel alignment's, the steering wheel still isn't straight to get the car to travel straight, but having to keep the wheel 3 degrees to the right is better than 10 degrees.