Table 1 shows one common suspension related problems of the 2024 Tesla Model Y.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
I am reporting a potential safety defect related to premature rear tire wear on my 2024 Tesla Model Y performance at 15,482 miles, on may 2, 2025, Tesla’s paramus, NJ service center confirmed an alignment issue and performed a four-wheel alignment. At the same visit, they replaced both rear tires with michelin pilot sport as 4 275/35r21 103w xl and sold me a tire protection plan for those tires (Tesla invoice #xxx). Tesla_invoicexxx the vehicle now has 24,460 miles. The rear tires have worn out in less than 10,000 miles and about 7 months since the alignment and replacement. The tread wear is excessive and uneven compared with the front tires, and is inconsistent with the normal expected life (around 20,000+ miles) of these tires. This appears to indicate an ongoing alignment or suspension issue that is causing abnormal rear tire wear. Rapid rear tire wear on this vehicle could lead to loss of traction, especially in wet conditions, and therefore represents a safety risk. I am requesting that NHTSA review this complaint in case it reflects a broader issue with rear tire wear/alignment on Tesla Model Y performance vehicles.
Component/system: braking system (caliper bolt) and suspension (control arm/linkage bolt). Description of incident: while traveling on a tollway at 70 mph, I heard a faint noise followed by a severe metallic scratching sound coming from the front driver-side wheel. Upon inspection at a tire service center, it was discovered that a brake caliper bolt had fallen out, causing the caliper to displace and score the inner rim of the wheel. The vehicle was towed to a Tesla service center, where the caliper and wheel were replaced under warranty. Tesla could not identify a root cause but stated they performed a quality check on all remaining wheels. Subsequently, a second failure occurred on the front passenger-side wheel. A different bolt—this time related to the suspension—loosened or fell out. The vehicle produced a severe grinding noise and felt unstable, as if the wheel was about to dislodge. Safety risk: both incidents posed an immediate risk of catastrophic mechanical failure at high speeds. A detached brake caliper can lead to total loss of braking or wheel lock-up, while a suspension bolt failure can cause a complete loss of steering control. Either scenario could have resulted in a high-speed collision, endangering my life and the lives of my two children. Confirmation/inspection: • confirmed by dealer: yes, Tesla service center performed repairs on both occasions. • available for inspection: the vehicle has been repaired, but service records and photos of the damage/missing bolts are available. • other inspections: initial driver-side failure was visually confirmed by discount tire. Warning signs: there were no dashboard warning lamps or messages. The only symptoms were a brief "pop" or "click" followed immediately by loud metal-on-metal grinding and vibration.
The heating system in my 2024 Tesla Model Y failed after only one winter season. Under normal hvac operation, the vehicle blows cold air and does not provide cabin heat. Heat only intermittently works when defrost mode is selected. This failure affects the vehicle’s ability to safely operate in cold weather, including proper windshield defogging and defrosting. A loss of heating presents a safety risk to occupants and reduces visibility. Tesla diagnosed the issue and provided an estimated repair cost of approximately $3,235. 00. The vehicle is just outside the warranty period, and this appears to be a premature failure of the heating or heat pump system, not normal wear and tear. Given the age of the vehicle and prior reports of Tesla hvac and heat pump failures in Model Y vehicles, I believe this may indicate a design or component defect that warrants investigation.
I am filing this complaint to report a serious safety defect in the Tesla Model Y. On [date], my wife suffered a rear tire blowout at freeway speeds in our Tesla Model Y. Despite regularly checking tire tread depth and relying on Tesla’s built-in tire monitoring systems, the blowout occurred because the inside edges of the rear tires had worn down to exposed cords, while the outside tread still appeared to have ample depth. Tesla service attempted to explain this away as “normal wear and tear” and a need for alignment. However, this is misleading. The Model Y’s rear suspension has built-in negative camber that cannot be adjusted from the factory. Alignments can only adjust toe, not camber, so this design characteristic inevitably causes accelerated inside-edge wear regardless of alignment. More critically, this risk is not disclosed to consumers: it is not explained during the sales process. It is not documented in the owner’s manual. Tesla’s sensors only track pressure, not tread depth, meaning there is no warning system to alert the driver. The average consumer has no way of knowing they must crawl under the car to inspect the inside edges of the tires. To an owner, the tires look safe until catastrophic failure occurs. In addition to the safety hazard, this hidden defect creates a financial burden. Because of the blowout, I was forced to spend $1,200 on new tires unexpectedly. This premature and unforeseen cost compounds the danger by placing families under financial stress along with physical risk. This represents a foreseeable safety hazard that endangers Tesla drivers and passengers. I believe this condition warrants a formal NHTSA safety investigation and potential corrective action (such as a recall, suspension redesign, or mandatory disclosure). Vehicle details: Tesla Model Y mileage at time of incident: 43940 I urge NHTSA to investigate this matter promptly to prevent additional ac.
Hi, I have 2024 Model Y rear wheel drive and wheels are so bumpy. They’re charging over $45,000 for the car. How come you guys approve this vehicle? the suspension is so bad. The car bounced whenever you drive that is big recall to fix this issue when you’re spending $45,000 on a vehicle how did you approve that the car is so bouncy whenever you drive that’s a major major issue with Tesla…….
When you’re driving even 20 mph if a road is little bumpy the car bombs so much a suspension or shock whatever they have is crap that’s a major issue with Tesla Model Y this should be recalled and fixed for all the vehicles. Why did they approve this vehicle when you pay over $50,000 for the vehicle this is a major issue.
My Tesla (dark gray) was t-boned by a 2015 Hyundai (white) while it was passing the intersection on green light. The Hyundai hit my car when it tried to turn right on red light. My car was running at around 25 mph at that moment. About one second before the accident, my car's front collision warning went off, but everything was too late; the Hyundai's left front bumper hit my car. The crash did not cause any serious damage on the white Hyundai; as you can see in the photo, it barely got any dents, except its left front headlight cap was broken. The incident created small dents on my car's right fender panel and front right door. However, even though my car's front right wheel was not directly hit, it fell off during the accident. If my car was running at a high speed, it would have rolled over and caused serious injuries.