Electrical System Problems of Tesla Model Y - part 1

The main vehicle computer (mcu) failed. The problem first appeared in may 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable — I could not start or move it. This left me stranded in a dangerous neighborhood late at night and required the car to be towed. When the display fails, I lose access to the rear camera, climate controls (including defrost), and turn signal indicators. These are safety-critical systems, and in this case the failure also disabled the ability to drive the vehicle entirely. The problem has been reported to Tesla. They inspected the vehicle but claimed the earlier camera malfunction was unrelated to the current computer failure. No independent mechanic has inspected it. The failures are ongoing and reproducible. No warning lights or alerts appeared before the system shut down. The vehicle is available for inspection upon request. Being that this issue originally arose back in may, 2024- it should fall under Tesla’s warranty which expired in December 2024.

See all problems of the 2021 Tesla Model Y 🔎.

After 4 years of ownership, the hv battery has failed. This has put the car at risk it stopped charging and without charging the car was no longer drivable. The battery was overheating the car was very hot the ac stopped working. This put the car at risk when drive the battery dropped significantly while driving. Yes we got it inspected they said that the battery is failing and needs to be replaced. I have a quote about the replacment parts. There was a message at the end that the battery was unable to charge.

After installing the most recent Tesla software update, my vehicle immediately displayed multiple alerts: traction control disabled, stability control disabled, and reduced steering assist. Cameras were disabled, navigation was disabled and my vehicle location was wrong. The vehicle lost core safety systems that are critical to safe driving the car functioned normally before the update. Immediately afterward, these safety systems were disabled. Tesla service has since diagnosed and confirmed, they state “an internal short within the drive assistance module (computer). The internal short is causing excessive current draw, resulting in loss of driver assistance features. The latest software has revealed the underlying root issue within the car computer. ” this indicates that the vehicle was operating with a latent defect that Tesla’s diagnostic update exposed. The update did not cause wear-and-tear failure; it surfaced a hidden safety defect inside Tesla’s own hardware. Why this is a safety concern loss of traction control, stability control, and steering assist creates a significant risk of loss of vehicle control. If this had occurred while driving at speed, the sudden loss of these systems could have led to an accident. Attempting a reboot while driving (Tesla’s standard troubleshooting suggestion) would have created further distraction and risk. Luckily when the car catastrophically failed and was unable to turn, I was in my driveway and not on a highway or any other roads.

See all problems of the 2022 Tesla Model Y 🔎.

The vehicle went into turtle mode and there was a warning sign that power was reduced. The car eventually stopped moving on the highway seconds later. The warning time was minimal and I was on a two lane highway when the car stopped in one of the lanes during rush hour. This is the third time I have had this warning since February 2025 and I started leasing the vehicle December 2024. The first time, the service replaced the accelerator pedal. The second time, the rear motor. This third time, they are saying it's the accelerator pedal again. Each time there is no warning or signs that there is an issue and it is unacceptable for a vehicle that is only one year old.

See all problems of the 2023 Tesla Model Y 🔎.

Driving on I 880 south on the fast lane. The car suddenly braked for no reason and began to shutdown. It warned me to pull over before complete shutdown. Luckily there was space on my left and I was able to rolling stop. Nothing on the screen was working. Turned on hazard light. Got out of car with my phone. Accessed Tesla app and ran battery check. After couple mins the error went away. Tried to slowly move with hazard light on. It appeared to have fixed itself. Slowly merged back into freeway when it was safe. Attached notification when I tried to schedule service request.

A [xxx] child could not open the left rear passenger door due electrical failure. This is a known safety failure for Teslas. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the fan-driven cabin temperature sensor located behind the small service panel beneath the center touchscreen produces a persistent tonal hum/buzz. The vehicle and component are available for inspection upon request. 2. How was your safety or the safety of others put at risk? the tonal noise is prominent in Tesla’s otherwise quiet cabin, especially at rest and at low speeds. It is distracting and draws attention toward the center dash area while driving, which can reduce situational awareness and contribute to fatigue on longer trips. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? confirmed by Tesla service as abnormal; replacement performed, but issue still persists. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? inspected by Tesla service on Aug 5 were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lamps/messages. Symptom is an audible tonal hum/buzz from the panel below the screen with hvac off. In a closed garage with hvac off and the vehicle otherwise quiet, there is a steady tonal hum/buzz localized to the small service panel beneath the center screen.

The gps and camera functionality went out on the same day several days ago. The car thinks it is at Tesla’s headquarters in CA and so you cannot find a charging station near your actual location, and no cameras work meaning the additional safety features for collisions do not function at all. This is a widespread issue based on Tesla user forums.

On [xxx], I identified a severe and unacceptable loss of driving range in my 2020 Tesla Model Y (VIN: [xxx] , mileage: 59,127 miles). The vehicle now shows only ~180 miles of range at 100% charge, compared to the original advertised 316 miles — representing a ~43% loss of range. This degradation is far outside normal industry standards for ev battery health. This loss of range significantly impacts vehicle safety, as trip planning becomes unreliable and there is a heightened risk of being stranded on highways or in unsafe locations without charging availability. This could endanger both myself and other drivers, especially in rural areas or during extreme weather conditions. The issue has been repeatedly reported to Tesla, but they have failed to provide a technical explanation, battery replacement, or corrective action. Tesla service claims it is “normal degradation,” despite the magnitude of loss and the vehicle’s mileage being well below expected battery life thresholds. No warning lamps appeared prior to the loss of range. The problem is ongoing and reproducible — the vehicle consistently charges to ~180 miles of estimated range. I believe the battery is defective or has been subject to software-imposed range limitation. I request that NHTSA investigate this matter as it may indicate a broader safety risk or a systemic defect in Tesla batteries that could affect other consumers. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2020 Tesla Model Y 🔎.

I am filing this complaint regarding recurring safety, security, and system failures in my Tesla Model Y, concerns about unauthorized access, and Tesla’s refusal to provide complete diagnostic and privacy data. These issues have directly endangered my safety and prevent me from confirming whether the vehicle has been compromised. The vehicle’s touchscreen and associated software systems repeatedly failed. An unfamiliar key fob activity was detected on July 27, 2025 and on at least two occasions prior to July 27, 2025, the touchscreen went black and could only be restored via a full hard reboot. Safety risks: * loss of touchscreen functionality could disable access to critical driving and emergency controls. * potential unauthorized access poses risks of theft or malicious interference with the vehicle. * chemical/gas odors could indicate exposure to harmful substances. Tesla service center inspected the vehicle but reported no issues; I believe the inspection may not have been fully conducted as requested. The vehicle has not been independently inspected outside of Tesla. Police and insurance representatives have not been involved. Warning signs prior to failure: * the touchscreen went black twice in the two days prior to July 27, 2025. * unfamiliar key fob activity was detected on July 27, 2025. * the charger port opened by itself multiple times. * the vehicle locked while I was inside on one occasion. Attempts to resolve: * Tesla’s mobile service rescheduling and service center inspection did not identify or resolve the issues. * five privacy/data requests submitted to Tesla for access and diagnostic logs returned incomplete, empty, or irrelevant files. Desired outcome: * a complete copy of all records and data related to my vehicle, including access logs, diagnostic logs, security/camera events, and system communications. * a thorough, transparent inspection of the vehicle by Tesla, conducted in my presence, with full documentation of findings provided.

The Tesla computer freezes. Sudden there is no information from the car, no miles per hour, no navigation, no side view cameras. I can drive the car but that's is all. Since the navigation is entirely dependent on the computer I can't tell where I am going. It has happened more than 30+ times in the car.

I’ve had to replace the steering rack, upper and lower control arm for the left wheel, entire computer motherboard. I drove the car for less than 70k miles and zero accidents and zero modifications. Yes I am open for inspection. While driving with fsd lane keep failed causing the car to veer to other lane. The Tesla repair shop said the steering rack was sending errors and the whole rack needs to be replaced. They said it was both electrical and mechanical failure. Previously I’ve had the control arms replaced because it was making clicking noise when I turn the wheel. They said it was due to front compliance link and lateral link issues. Also had entire computer board replaced previously. The error message after the incident was lane assist disabled, steering assist reduced. In the maintenance mode it said “ the drive interface (di) or drive inverter (dix) electronic control unit (ecu) detects a low voltage (lv) battery undervoltage event. ”.

On July 19, 2025 my 10-year old daughter entered the back seat and shut the door. When I (her mother) went to get into the drivers door the electricity in the car completely shut down locking my daughter in the vehicle. There were no visible icons or labels showing where the emergency/manual latch was. She was hystercial and heating up quickly. We called Tesla roadside assistance and the agent spent 10-15 minutes explaining how to get out of a model 3 (we had a Model Y). He then proceeded to tell us that he did not know how to advise her how to get out. He told us not to break the window and to search it on google. When we asked for his name he would not provide it and he displayed hesitation and resistance to connect us with his superior. We explained that he was dealing with a potentially fatal situation and he displayed zero sense of urgency or compassion for the situation. We were able get her out of the vehicle after researching it online. But Tesla did not provide any guidance to help. Our car was at 80% charge and we did not get any low voltage notification or warning that the auxiliary battery was dead or low. My daughter was dehydrated and is forever traumatized by this situation and could have been seriously harmed. Tesla does not provide a standard vehicle delivery process when you purchase or lease a vehicle from them. They do not provide any tutorial or notification on what to do in the case you lose electrical power. The manual emergency latch is not labelled at all. You would never know it was there unless you search online. We sent an email to Tesla notifying them of the situation and they never responded. We even shared this with the service manager who replaced the battery and he said it is a common occurrence and brushed it off.

8k miles after warranty expired, I got this notification in my Tesla. Bms_u018 maximum battery charge level reduced ok to drive - schedule service car won’t charge anymore, Tesla says it’s a high voltage battery issue and are charging $14,000 out of warranty. Online it says others have the same issue of it not working sometime after warranty expires. Tesla states batteries should run from 200-300k miles? wanted to make this complaint since I don’t do anything to cause the battery to have a malfunction this early. No supercharging or charging to 100%.

The car computer (hw3) in my 2023 Tesla Model Y failed without warning while I was traveling from maryland to new jersey. When I attempted to drive the car, the main screen was completely black and unresponsive, meaning I could not see or control any essential functions—no speed display, gear indicator, or system feedback. The vehicle was not drivable. Acceleration was extremely delayed (took more than 10 seconds to start moving from stop) when attempting to move, and the car felt like it could stop at any moment without warning. I had no way to safely monitor or control the vehicle’s basic operation. This created a serious safety risk—not only was I unable to access the gear or speed, but the vehicle was in a condition where it could shut down suddenly at any time due to the computer failure. This left me stranded while away from home and could have resulted in dangerous situations if I had been on the road when it failed. Tesla service inspected the vehicle and confirmed the issue was an internal fault in the car computer (hw3), diagnosed by their senior technician. They provided a repair estimate of approximately $3,000. No police, insurance, or other third parties have inspected the vehicle. There were no warning messages, alerts, or symptoms before the failure occurred. It happened suddenly and completely at around 59,000 miles—just 9,000 miles past the basic warranty limit. The failed computer is being fixed by Tesla service center in paramus, NJ location.

Vehicle: 2021 Tesla Model Y VIN: 5yjygdee4mf122832 date of incident: 06/29/2025 on the afternoon of Sunday 06/29/2025, while my Tesla Model Y was parked at home and charged to approximately 80%, both my wife and I attempted to enter the vehicle to attend an important appointment. Upon approach, we found the car completely unresponsive — no power, no screen activity, and we were unable to start the vehicle or release the charging cable. Despite this, both front doors could still be manually opened. However, the frameless windows did not automatically lower as they normally would when opening and closing the doors, as a result, when we attempted to close the doors, both front door windows shattered, as the glass was unable to lower and collided with the door frame. This incident clearly resulted from a critical system failure that disabled essential safety and design functions. The vehicle was not damaged prior to this event, and there was no impact or external force involved. This malfunction rendered the vehicle inoperable and directly caused costly damage. I am requesting the following: a full investigation into the root cause of the power system failure immediate replacement of both shattered front windows at no cost a written explanation of what caused the vehicle to become unresponsive this issue raises serious concerns about vehicle safety and reliability, especially when essential functions like glass auto-drop are disabled without any warning, leaving the glass vulnerable to breakage. Hani amin.

Plugged a charger cord for a garmin watch into the center console usbc right side port. Overnight the usbc port, while connected to the cord but not to the watch or any other device, overheated and melted. It burned the cords male connection into two pieces and melted plastic into the center console. The male end of the cord is now fused into the usbc port of the car. No messages/alerts on the car. Manufacturer inspected and invoiced $970. 00 for parts and labor. From forums online this is not the first instance a similar situation has occurred. Assuming paper or another flammable substance was in the console, it would have caught fire.

Vehicle shut down and individual was locked in the car. Unable to release the doors. Incident occurred on June 23rd with a temp of 95 degrees and higher heat index. Individual was stuck in the car in a parking garage with no one around to hear screams for help. Called home for assistance to come to the parking garage to help free them. Informed by online article about the Model Y 2021 model having other incidents of the same. We thought it was just a freak occurrence of our vehicle until reading about the probe. No warning indications that the auxiliary battery needed replacing that controls such functions. Tesla's repair notes: "the vehicle was unable to power on when parked, which was verified by the technician's inspection and the customer's report. The issue was caused by a failing 12v battery. The technician replaced the 12v battery to resolve the problem. After the replacement, all systems were checked and confirmed to be running properly".

Smoke began coming out of the vents while driving. Battery was at 2%. Driver pulled over, exited vehicle and within 2 minutes flames could be seen (on video) coming from the center, dash area of the vehicle. Fire developed rapidly. Lt. Copley detroit fire department, fire investigation section 313-237-0466.

The contact owned a 2024 Tesla Model Y. The contact's daughter was driving at approximately 30 mph when the vehicle had independently accelerated. The contact said that her daughter drove through an intersection and crashed into another vehicle. The contact's vehicle crashed into the other vehicle's driver's left front door. The contact stated that her vehicle's front end was crushed and the other vehicle's driver's side door, driver's side rear wheel and tail gate was damaged. The contact stated that both vehicles had to be towed. The contact stated that the air bags had deployed in her vehicle. The contact stated she drove her daughter to the hospital. The daughter only had pain in her neck and shoulders, there were no cuts or abrasions. The police arrived and issued an incident report. The vehicle was towed to an impound lot and the contact was advised by her insurance provider that the vehicle was a total loss. The manufacturer was not informed of the failure. The failure mileage was 16,011.

See all problems of the 2024 Tesla Model Y 🔎.

My 2026 Model Y won't stop on the road when I released the gas paddle and even I felt it speeded up a little bit at 35 miles. It put me, my [xxx] daughter and other's safety at risk. I hit on the brake and feel need to hit harder abnormally to slow the car not even mention to stop the car. It took me long way to stop the car. At once I stopped the car, it tried to speed up and I hit the paddle again. Right after, then it tried to rocking back and forth and vibrated finally stopped. I tried serval time to repeat the issue it still exits. And I called Tesla customer service. They haven't look at it yet. But I in the service mode here is the some components are malfunctioned. 1. Rgenerative braking backfill, braking pedal torque is unavailable. 2. Traction control setting is unavailable. 3. Di_brake torque is invalid. Di is drive interface. 4. Hold stopping mode is unavailable. There is no any warning showed in the console before and after the issue happened. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

[xxx] , my [xxx] son, was strapped in his car seat, wide-eyed and confused, as we sat trapped in our Tesla for thirty agonizing minutes. The battery had died without warning, leaving us locked inside our own garage. No power, no way to open the doors. I tried to keep [xxx] calm, singing his favorite songs, but my heart raced as I called for help. A tow truck finally arrived and jumped the car—not enough juice to start the engine, but just enough to unlock the doors. Freedom at last. Tesla’s response? no roadside service; they insisted the car be towed to their service center. Easier said than done—the tow truck couldn’t maneuver it out of the garage. Frustration mounted as I realized I’d have to miss work. Days later, I drove to the service center, where they replaced the battery. But the ordeal wasn’t over. The trim was damaged during the chaos, and now every drive is accompanied by relentless wind noise, a constant reminder of that day. [xxx] still talks about being “stuck in the car,” and I can’t help but feel let down by a system that left us stranded. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We experienced an extremely dangerous and life threatening situation with Tesla y model on Saturday, may 31st around 3:48pm and would like to report to NHTSA. We were driving on rt 3 going towards nashua and my Tesla-y car when the steering wheel froze and I got message that front camera was not working. When I tried to steer the car in the lane, the car suddenly braked and took two 360 degree spins (turns) on the highway with cars streaming at high speed around us. We went from the left lane to the right most lane after two 360 degree spins and ended in the right lane. Luckily, no other autos hit us and I was able to take control of the car and pull over in the right lane. The incident is recorded int the Tesla's harddrive which we can make this available to you. The car started working normally so we drove back home. We have had minor control incidents with the lane assit and auto pilot systems of this car in 2023 and 2024. We have complained and showed the problem to Tesla dealer in watertown, MA. However they said there is nothing wrong with the car. We request you to investigate this incident with Tesla and find out the cause for the car to take this dangerous breaking and spinning incident on a highway. Thanks, rashida and luvai motiwalla (978)996-9535.

The low voltage battery went out after rear right door was opened to put children in car seats. Drove 45 minutes to a train museum with the kids. Everything was working fine on the way down. Once done with the museum and back at the car, opened right rear door to put my younger child in the car seat. My older child decided to enter the car through same door as she didn't want to wait for me to finish to take her to the other side. Once my younger child was buckled up, I closed the door to come over to the other side the buckle in my older child into car seat. The door would not open. The phone application would not get the car to unlock the doors. I could not open any of the doors. Children were trapped inside. My oldest child was not yet buckled and I was able to instruct her to crawl to the front and try opening both doors with the electronic button, which did not work. I then instructed her to use the mechanical door latch vs the electronic and she got the door open. Had it not been for the fact that she was still unbuckled she would not have been able to get to the front to open the doors. I would have needed to call 911 for help getting the kids out as the car was unresponsive.

I leased this brand new but demo car with 1850 miles, 2 months old from Tesla seattle. This is a brand new total redesign-2026 Model Y. I was assured that they do multiple point testing before delivery and I had to trust their process. Unlike any other car dealers, I was not allowed to test drive this car before I sign the lease. The car was not in great condition (in addition to the expected wear and tear as a demo car). A) it's charged to only 60% battery rather than the full 80%. B) the stains all over suggest that apparently no one did any finish work as expected. I have pic proofs available upon request. The delivery manager jill manually wiped off some stains when I pointed them out. C) there was a dent of 2-3 inches on the hood which indicates a possible past accident. After driving the car home, serious issues were identified (because no test drive was allowed before I take the lease of the car). 1) the driver's car seatbelt does not lock upon a sudden pull, mimicking the situation in a crash. This is a completely recall issue as it could cause ppl to die, and myself as a mom of a small child included. It locks about 3 out of 10 times. My previous cars- mercedes, Toyota, Hyundai and BMW all lock on each sudden pull! 2) the passenger seatbelt has the same problem. 3) the backseat seatbelts are much better, and locks much more often than driver's and passenger's. It locks about 8 out of 10 times. I went to Tesla lynnwood wa on Jun 6 and the service manager cayla and tech said there is no issues despite that my seatbelt performs so much worse than (1) other two 2026 Model Y, one of which is a newer demo (2) older Model Y, 2025 and prior, locks on each sudden pull as well! (3) all 3 new 2026 Model Ys all have much less reactive seatbelts! another issue I had which makes me needing to have this car replaced under lemon law is, (a)my phone key gets disconnected randomly and I had to use card key all the time (b)my 2nd card key can't open the car at all!.

On memorial day weekend, my car was parked outside, and apparently back passenger window was left open, which caused the backseat area of the car to be soaked in water. We noticed that in the morning, and parked the car inside the garage, and kept the door and windows open so it could dry quickly. However, a few hours later, around 4:30 pm, the car caught fire while parked in the garage. We called 911 right away and quickly using two fire extinguishers, quickly put out the fire. The frisco fire department opened up the investigation, and I believe they concluded the cause of the fire was an electrical short circuit due to water or battery-related issues. The fire incident occurred inside the garage, which could have potentially burned the entire house. However, due to the brave actions of my 14-year-old, we put the fire out, but he ended up in the hospital due to severe smoke inhalation.

Vehicle had a open window during rain storm. Interior got wet. Next day the vehicle was left to dry out. Vehicle caught on fire and engulfed in flames in the backseat. Nobody was harmed fire was contained by the frisco fire department. Vehicle was then towed away.

I am writing to formally raise a complaint regarding a serious malfunction that occurred in my Tesla Model Y (2024) following a recent software update pushed by Tesla. A couple of days ago, my vehicle received a new over-the-air software update. After installation, my car began displaying two error messages, and key safety features, including detection of nearby vehicles and warning systems, ceased functioning. This creates a significant safety risk when driving, as the car no longer alerts me to surrounding traffic or visualizes other vehicles on screen. Upon contacting Tesla customer service, I was instructed to schedule a service appointment, which I did for may 21, 2025, at 2:15 pm. During the appointment, the Tesla service advisor confirmed that the issue began only after the software update. However, I was told I would need to pay $3,000 out-of-pocket to repair the issue because my car is no longer under warranty. I raised the point that the malfunction was caused directly by Tesla’s software update. Despite this, I was informed that Tesla refuses to repair it at their cost, even after acknowledging the connection between the update and the malfunction. Moreover, the technician informed me that this issue could escalate and create safety hazards in 4–6 months, yet no resolution or recall has been offered. Given the acknowledgment that: the problem was introduced by Tesla's software, the malfunction affects critical safety systems, and there is imminent risk to safety, I believe Tesla should bear responsibility for the repair and ensure the vehicle is safe to operate. This situation warrants urgent attention, both from a consumer protection and vehicle safety standpoint. I request that Tesla take full accountability and cover the repair costs immediately, or offer a rollback/fix to the software that caused the issue. Otherwise, I will be escalating this matter to the national highway traffic safety administration (NHTSA) and consumer protection agencie.

2nd Tesla loaner is damaged by rodents chew on car wires.

The contact owns a 2023 testa Model Y. The contact stated while reversing out of the garage, the message "camera temporarily not available" was displayed intermittently. The contact stated that the failure progressively worsened, and the rearview camera had become inoperable. Additionally, the contact stated that a software update notification was displayed; however, upon initiating the update, the center display screen froze in the middle of the update. Additionally, the contact stated that the front and rearview cameras, the navigation system, the cruise control mode, and distant cruise control mode, the blind spot detection system, the self-driving assist system, and other safety systems were inoperable. The contact stated that the vehicle appeared stationary on the center display even while driving. The vehicle was taken to a Tesla service center, where it was diagnosed and determined that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

Tesla loaner damaged by rodents chew on car wires.

Problem: I purchased a 2020 Tesla Model Y long range awd, epa-certified at 316 miles. My vehicle consistently delivers only 120–150 miles per full charge, and just ~80 miles from the recommended daily 80% ? 20% soc window. This is less than half the advertised/certified range. I have meticulously logged trips since July 2025, recording start/end battery %, mileage, wh/mi, and driving conditions. Even after following Tesla’s own efficiency guidance (chill mode, conservative hvac, no sentry mode, no cabin overheat protection, speeds at/below limits), the shortfall is repeatable. Company’s response: Tesla repeatedly stated: no warranty action unless there is a system alert. My range loss is due to “short trips” or “driving habits. ” they “cannot go off epa numbers,” though Tesla advertises the epa rating. To review my logs, I must pay $235/hour, while I cannot access my own internal vehicle data. On Aug 7, Tesla told me 33% soc should equal their quoted range. In reality, I received only ~40 miles before needing to recharge. At my Aug 21 service visit, after 1. 5 hours onsite, I was again told results were “normal,” despite my detailed logs showing otherwise. Why it matters: epa ratings are federally mandated certification numbers. Dismissing them as “not applicable” contradicts federal law and advertising practices. A consumer should not accept half the advertised range while being told it is “normal. ” charging $235/hour to access my usage data blocks validation of Tesla’s claims. What I request: investigation into whether Tesla is failing to deliver its epa-certified range. Enforcement of Tesla’s 8-year/120,000-mile battery warranty, as my results suggest excessive degradation or defect. Requirement that Tesla provide consumers access to their own vehicle/battery data without fees. Written clarification of Tesla’s real-world range obligations under arizona conditions. Evidence available.

On April 18th, 2025, I dropped off my 2022 Tesla Model Y at Tesla collision center (paramus, NJ) after a minor accident. I later revoked consent for any repairs via email. Despite this, Tesla performed major body and paint work without my permission. No signed work order exists. The repairs were unauthorized and proceeded without my knowledge or approval until this day. These changes now risk altering my VIN history and vehicle safety records. I’m concerned this constitutes falsified documentation and could affect resale value, title accuracy, and liability in future accidents. I was never shown a repair summary or given the chance to approve or decline service. Even after I sent a formal cease-and-desist letter on June 6, 2025, Tesla towed my rental vehicle on June 4 (without warning), which I had been using through Tesla insurance. My personal belongings were inside. The timing suggests retaliation for revoking consent and demanding documentation. There were no mechanical failures or warning lights before this, but my concern is that Tesla falsified records & carried out structural work under my VIN without my legal consent. That poses serious risk to my safety and consumer transparency. The work was done by Tesla’s own collision center. The vehicle is available for inspection. I request NHTSA to review Tesla’s repair authorization practices and investigate whether unauthorized repairs, falsified VIN records, or retaliation have occurred in my case and others. This incident reflects broader safety concerns around Tesla’s internal repair authorization system, which may allow collision centers to proceed without documented customer consent. If vehicle repairs are being logged under owner records without approval, this poses risk to accident liability, insurance disputes, and NHTSA transparency. I request a formal investigation into Tesla’s repair authorization practices and how they affect vehicle safety, ownership rights, and regulatory compliance. Thank you.

On April 14,2025 my 2022 Tesla Model Y caught on fire while charging. The fire started from underneath the car near the trunk. The fire burned the side of my house as well. The fire department ruled it as an electrical fire due to the battery.

This is my 5th complaint and involves, again, the key card. This is the used key card the el paso Tesla dealer was kind enough to give me, and help me program, when one of the original key cards, less than a year old, stopped working. (Tesla wanted me to pay $45 for 2 new key cards) the used key card stopped functioning so I planned to call Tesla and have them "reprogram it". . . Something that must be done while I am in the car. I went on a last-minute trip and took my spare, barely-used key card. I also had my phone but didn't realize I'd not re-downloaded the Tesla app when I recently troubleshot my phone. Later in the day I parked at city of rocks state park in nm, still without connectivity, and locked the car with the "good" key card. Then I misplaced the key card! I called one of my 2 backup drivers and asked her to unlock and start my car for me. Her app did not allow her to do so, even though it showed the location of my car at city of rocks. . . It said "move closer to the car". (she lives in CA). I had to get a ride to wifi, download the Tesla app, and when I tried using it to unlock the car, it said "you must be closer to the car". When I got to the car, I was able to unlock and start it using the phone key. After arriving home, I used my app to get roadside assistance and asked for a phone call when they texted to confirm my location. I explained that I didn't need service, just needed help re-programing my defective card. (I had since found the good card!) the woman on the other end was helpful but it was difficult for her also. We ended up removing the defective key from my profile, though it required a lot of work and also required the "good" key card. I have to call Tesla on Monday (it was Sunday) to get the card re-programmed. Had my difficulty been in a high-traffic or unsafe area I would have been in trouble. The "backup" drivers on my app are there for emergency access to my car, supposedly from any location.