Service Brakes Problems of Tesla Model Y - part 2

Tesla Model Y owners have reported 494 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Tesla Model Y based on all problems reported for the Model Y.

36 Service Brakes problem of the 2021 Tesla Model Y

Failure Date: 10/28/2024

I was driving in the dark down a straight road traveling around 60mph when the car abruptly slammed on the breaks and came to an almost complete stop. I was not using self driving, I was in control of the car but when this occurred I did not release the gas. Out of instict I tried to get the car moving again and pressed the gas but the car did not respond so I pressed the brake and then the gas and the car started driving normally again. Thankfully there was nobody in the car with me and no cars behind me. The braking was abrupt enough that my neck hurts from the jerking forward of my body.

See all problems of the 2021 Tesla Model Y 🔎.

37 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 10/17/2024

My car slammed on the brakes on the highway this morning at 75 mph. A box truck was following me but thankfully he didn't hit me. I was in what Tesla calls traffic aware cruise control (tacc) at the time and quickly brought the car out of tacc and hit the accelerator to get me back up to speed so I didn't pose a danger to other drivers on the highway. I dont know exactly how much my car slowed, but it was enough to throw me forward in my seat. There were no vehicles in front of me at the time. This was a classic example of "phantom braking", which is talked about a lot in the Tesla community. This is my 2nd report of phantom braking to the NHTSA.

See all problems of the 2024 Tesla Model Y 🔎.

38 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 10/07/2024

I was in a parking lot on [xxx] in mamaroneck, new york waiting in line to get out at approximately [xxx]. Many cars were ahead of me due to the school drop-off rush, with parents and kids lined up in the parking lot waiting to leave. While I was waiting, the Tesla unexpectedly accelerated on its own, but I managed to hit the brakes just in time to avoid colliding with the car in front of me. A few seconds later, my car suddenly accelerated again without any input from me. I tried to steer away from the cars in front while repeatedly pressing the brakes, but they weren’t working. All I could think about was avoiding hitting another car or person, so I swerved the car toward the building in the parking lot. The impact was hard, and the car finally stopped, but the airbags didn’t deploy. I’m deeply shaken by the incident; I could have seriously injured someone or even worse. When I got home, I discovered that this issue is a known problem with Tesla, yet they’re placing the blame on drivers. Having never been in a car accident before, this experience has been overwhelming. As a mother and attorney, I believe it’s crucial to examine this situation more closely. Tesla controls the data, and it’s clear that responsible drivers wouldn’t suddenly veer into a building in a crowded parking lot without cause. I urge you to act on this life threatening defective car and investigate this problem before it is too late. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

39 Service Brakes problem of the 2021 Tesla Model Y

Failure Date: 10/04/2024

The issue appears to be an acceleration malfunction and brake failure in my 2021 Tesla Model Y. The vehicle is available for inspection upon request. On [xxx] at [xxx], while waiting for the garage door to open, the car experienced an unknown unintended acceleration malfunction, surging forward uncontrollably. It didn't wait for the garage to open, crashed through the garage into the family room, causing significant structural damage to the framing and door. The city of eastvale declared the house unsafe, sealing it off. I am now homeless and staying with friends temporarily. During the crash, the airbags did not deploy, and the abs system failed, preventing an emergency stop. The car stopped 4-5 feet away from my wife, who was on the sofa, posing a critical life-threatening situation. Thankfully, [xxx] and I survived, but this incident caused severe mental trauma for my family. We have not reported the incident to Tesla. The dashcam footage appears deleted during the crash and the car seemed to have only recorded footage before the crash and after. This issue has not been reproduced or confirmed by any dealer or service center, but further investigation needs to be done. The vehicle has not been inspected by Tesla or any service center. However, the police and insurance representatives have been involved. We are coordinating further inspections to find the cause of the acceleration and brake failure. We aim to invoke the Tesla event data recorder (edr) tool to investigate what exactly went wrong with the car. There were no warning lamps, messages, or symptoms before the incident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

40 Service Brakes problem of the 2021 Tesla Model Y

Failure Date: 09/29/2024

The contact owns a 2021 Tesla Model Y. The contact stated that while driving 5 -10 mph and pressing the brakes with the intention to decelerate when the vehicle suddenly accelerated. The vehicle ended up rear-ending the vehicle in front. The air bags did not deploy. There were no injuries. No medical attention was needed. There was no police report. The vehicle was towed to a body shop which diagnosed that the air bag sensors for both the driver and passenger front end failed. The vehicle had not been repaired due to determining which party should be held accountable. The dealer had not been contacted. The manufacturer was informed of the failure. The failure mileage was 18,850.

41 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 09/28/2024

While in an automatic car wash with the vehicle in "car wash mode" the vehicle suddenly stopped free rolling and the vehicle behind the Tesla Model Y crashed into the Tesla. The brown bear car wash reported that these types of incidents are common at brown bear car washes and that they ocurr when the drivers of Tesla cars remove their seat belts while the car is in the car wash.

See all problems of the 2023 Tesla Model Y 🔎.

42 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 09/09/2024

Date of incident 9/9/24 11:15 am 2023 Tesla Model Y traveling north bound I-15 using Tesla autopilot intending soon to exit pioneer crossing / american fork ut in the far right lane — vehicle made sudden move to right glancing off wall causing scraping damage to right front quarter panel, and hub cap. Although I stepped on the brake in attempt to take control of the vehicle I immediately experienced uncontrolled acceleration and difficulting in steering. I chose not to exit and fought to keep the vehicle in varying freeway lanes attempting to brake to which the vehicle continued to attempt to accelerate against the braking, I also simultaneously and frantically continued to push the right stalk upwards in attempt to disengage autopilot assuming that was causing the unintended acceleration. I was fighting to keep the car in a lane with faulty steering at time awakwardly steering to avoid slower moving vehicles. I eventually ended up coming to a complete stop in the middle lane of I-15 north bound 9/10ths (nine tenths) of mile north of my intended exit (mile post #278 pioneer crossing). Because of faulty controls I was afraid to try to move the vehicle to the side — I immediately put on emergency flashing lights and called 911 on my cell phone. While nervously waiting for emergency services approaching vehicles slowed and made their way around me — per instruction I stayed in my vehicle with seatbelt on. One large pickup truck struck my vehicle driverside rear as he passed by and failed to stop. Utah highway patrol and fire department ambulance arrived within approximatley ten minutes. Two highway patrol officers stopped traffic and assisted in me slowing driving my vehicle to the center emergency lane. One office stayed with me until tow. He commented the right rear wheel appeared not aligned correctly suggested the rear axle was possibly broken. I was not injured beyond being extremely frightened. No passengers.

43 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 09/09/2024

On multiple ocassions when using adaptive cruise control the vehicles slams on the brakes without warning and for no reason and brings car to a near standstill in the middle of traffic unless I slam the accelerator down and fight the car. Engineers from Tesla inspected the vehicle and said everything was working normally, but it continues to malfunction and almost causes accidents with cars behind in traffic having to slam on their brakes as well.

44 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 09/06/2024

I was driving on a street at the speed limit there were no cars in front of me and behind me thankfully the car just braked very hard suddenly for no reason and I lost complete control over the vehicle after the car came to a complete stop I was able to continue driving. Thankfully there were no cars behind me because if there were I don’t even want to imagine the accident I could’ve caused aside from this the breaking was so hard that my whole body hurts and I am afraid to drive the vehicle as I do not know when to expect this breaking since it can happen so suddenly at any time.

45 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 09/01/2024

2023 Tesla Model Y has frequent phantom braking issues when using cruise control. Let me clarify I am not using any sort of auto-pilot or self driving options. I am simply using cruise control. The incidents that cause many braking issues are unjustified to the point I have no idea what the Tesla may have recognized to make it slam on brakes. Very dangerous.

46 Service Brakes problem of the 2022 Tesla Model Y

Failure Date: 08/17/2024

While driving in town and pulling into a parking spot, my Tesla slammed on the brakes so hard it was like we struck something. The car was not in fsd or any assistive driving mode unless Tesla changed it without our knowledge. There were no warning or anything before the car slammed on the brakes. I reported the incident to Tesla and they never responded.

See all problems of the 2022 Tesla Model Y 🔎.

47 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 08/07/2024

I was involved in car accident 8/7in which vehicle total. After first impact vehicle did not stop felt like kept going accelerating into 3 additional impacts.

48 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 08/06/2024

I was fully stopped at red light of intersection of [xxx] . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [xxx] incident happened. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

49 Service Brakes problem of the 2021 Tesla Model Y

Failure Date: 08/03/2024

Driving [xxx] enroute to houston from peoria, az, on cruise control, the auto braking activated aka ghost braking, causing the car to extremely brake. No other cars or trucks near us and no signs in area that might affect cruise control. I thought this was fixed! totally unsafe. Luckily no one was behind us. This happened a lot back in mid 2021 and to have it still happen is hazardous. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

50 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 07/29/2024

My Tesla car (y model) had a glitch (malfunction) that caused it to suddenly brake twice when there was no objects in the road. I had my accident on [xxx] on [xxx] when the car enabled emergency brake for no reason when I was driving in my lane with no objects in its way. I was able to gain control of the Tesla back and thankfully nobody hit me as a result. The second glitch happened couple minutes later when the phantom braking spinning my car around causing it to hit the concrete barrier and causing a damage to the car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

51 Service Brakes problem of the 2022 Tesla Model Y

Failure Date: 07/13/2024

When driving home and try to make a left turn, the steering doesn't work and car suddenly speed up even though try to brake, the whole car is out of control, and the car hit my neighbor, and it's extremely dangerous! thank god that no one is hurt. Police came and did a report but didn't say anything about Tesla. After that, I checked the alert history, nothing special, the only alert is remind me that window cleaner is running low. I tried to contact Tesla but failed, no one answer the phone call, no where to report. Everything is too bad.

52 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 07/07/2024

The contact called on behalf of her mother who owned a 2023 Tesla Model Y. The contact stated while the mother was driving at an undisclosed speed, the vehicle independently accelerated. The contact's mother depressed the brake pedal, however the vehicle did not stop. The contact stated that the vehicle crashed into a concrete pillar. Additionally, the contact stated that the vehicle was not equipped with a self-mode drive. The contact's mother sustained injuries and was transported to the local hospital. The contact's mother was treated for a broken right ankle, a broken rib, and a possible torn acl. A police report was filed, however, the information was unavailable. The vehicle was condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,613.

53 Service Brakes problem of the 2021 Tesla Model Y

Failure Date: 07/03/2024

Car was summoned and turned a sharp right directly hitting the car parked next to it while pulling out. The location was the parking lot of [xxx] on [xxx] . I have a full video of this which shows the car pulling forward then taking a sharp right impacting the vehicle parked next to it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

54 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 06/25/2024

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "automatic emergency brake not available" and air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The adas automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "automatic emergency brake is not avaiilable" and "air bags are not available".

55 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 06/15/2024

In may 2023, after I took my car from the Tesla service center in santa ana, I realized there was an issue of shaking and shredding from the motor, and it got worse when I pressed the brakes. That happened when I drove the car down a steep road from [xxx] down to [xxx] in the city of laguna beach; then I drove the car to a different road from [xxx] , then down from [xxx] to [xxx] and [xxx] , where it is down steep as well. Then the same issue showed up, and I couldn't keep pressing break because the shaking got worse, so I let the car roll with shaking till it reached the straight road and stopped. Since then, I have started to avoid steeping, but once, it showed up on another downhill street, which was not as steep as the others. Still, it was a longer downhill, coming from [xxx] down to [xxx] till it splits to [xxx] and [xxx] . At that time, I did not have time to take it to the service because I was very disappointed with them after taking it for several issues several times. They never fixed them, and because I had my mother, who was in critical health issues, I needed to be with her all the time and take her to her appointments for her surgeries and wound care for several months until this year in March. Then I realized that the issue keeps changing from existing to disappearing to existing again. Still, instead of starting at a speed of 1 mile, it begins at 9 miles and disappears at a speed of 11 - 12 miles. It does not have a high level of shaking, but it still exists. I am unsure if that changes with the different updates they do through the air for the car. But the issue still exists, and the shaking levels change. Lately, they have taken it seriously after several attempts to report it and bring it to the service center. After nine days, they concluded that they had tried a similar car. This issue does exist, and it is normal when I have tried multiple cars, including their several demo cars at different times. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 5.

56 Service Brakes problem of the 2021 Tesla Model Y

Failure Date: 06/15/2024

Power was lost completely while car was on the road, breaks stop working and unable to stop. Driver had to go off road to prevent collision and road a accident. Towed to Tesla center. Diagnosis is “internal short” but did not elaborate. No explanation and answer why break did not work. External damage due to accident was not covered.

57 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 06/13/2024

On June 13 around 9:20 pm we were driving south on I-5 in vancouver, wa. The car was on cruise control (not autopilot or autosteer) at 65 mph. The car braked really hard and dropped the speed to nearly 20 mph. We do not know why the car braked, there was no one in front of us. Fortunately there was no one behind us other us we could have been rear-ended. I quickly took control of the car and increased the speed. We have not driven the car on highway since then or taken the car to the dealership yet. There was a message on the screen after the incidence but it disappeared before we could read it.

58 Service Brakes problem of the 2022 Tesla Model Y

Failure Date: 06/10/2024

Safety issue with Tesla's auto pilot braking without cause in the middle of freeway. Many times accidents were about to happen when I intervened and press onto the gas pedal. It seems like there are other complaints and not sure why NHTSA is not doing about it? is Tesla that powerful that government does not want to disturb anything?.

59 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 06/09/2024

The indicator for the park break is the word "park" and not the symbol for the parking break ((p)). This is dangerous because the word "park" is ambiguous and could mean the vehicle is shifted into park (without the park break engaged) or the park break is applied. In fact my spouse was parking the vehicle on a hill and not engaging the park break. He insisted that there was no difference between the two. There is a huge difference. Only after engaging the park break and listening for the rear breaks to electronically engage was I able to convince him that "park" was actually ((p)) and that the park break was not applied until the button was pressed and the word "park" appeared. Please use the correct ((p)) symbol to indicate the parking break is engaged and to clearly differentiate it from the vehicle being shifted into park.

60 Service Brakes problem of the 2022 Tesla Model Y

Failure Date: 06/08/2024

Phantom braking occurred when the adaptive cruise was engaged when a truck entered the road from the right side. The car abruptly slowed when the truck crossed my lane although there was no eminent danger. The car behind us nearly collided with us due to the sudden braking incident. This is the third sudden braking incident; however, the others were related to a bridge or overpass.

61 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 06/08/2024

During my trip, traveling at speeds ranging from ~30 to ~75mph my car suddenly and with no advance warning braked to a full stop, four separate times. I was not using cruise control or any driver assisted features. There were no obstacles in the road. I did not get in an accident because there were no other cars near me on the two different roads I traveled on.

62 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 06/08/2024

The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to er. Luckily I am alive, it could be much worse that I would tremble when thinking of that crash scene again. This happened on 6/8/2024 12:41pm. I am waiting for the report from the police and the next steps from Tesla insurance.

63 Service Brakes problem of the 2020 Tesla Model Y

Failure Date: 05/31/2024

When I went to my local garage to have a wheel rotation and wheel alignment done, they discovered that my rear driver side break hose was leaking. They also discovered that the rear passenger side break hose was showing similar wear/damage. I had the car towed to Tesla repair center because the replacement parts were backordered for the local garage. At the Tesla repair center, I asked if this was a potential build quality issue or something else, which they couldn't answer. Besides tire related items, like new tires and wheel alignment, all my other servicing was done thru Tesla. They noticed that they had done some half-shaft lubrication work that would have required them to disassemble the breaks. Of course they are not going to speculate or admit wrong doing. Therefore, in my mind, the issue was either original build quality from the factory or maybe the Tesla service mechanic not properly reassembling the breaks during one of the service visits. Just incase this was a factory build issue, I wanted to put in this incident so it can be counted towards any tally that NHTSA maybe keeping.

See all problems of the 2020 Tesla Model Y 🔎.

64 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 05/29/2024

I reported this issue previously (11589255) and am providing an update: I took my car to the nearest dealer with my less-than-1-year-old non-functioning key card that Tesla told me I had to replace at a cost of 2/$45. I mentioned to the dealer, who is kind an helpful, about the automatic braking in cruise control. I had already disabled "apply brakes when regenerative braking is limited" under dynamics on the screen. (see photo) he showed on the screen, under autopilot, that I could disable automatic emergency braking, which I did. I was concerned that this warning pops "the vehicle will not automatically apply the brakes even when a collision is detected" (see photo) but he suggested I try it to see if it would solve the cruise-control braking. I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit. I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height. Amazingly, it happened again! pretty significant braking and slowed me to 25. This time I waited it out to see if it would resume the cruise control at 50. It did not. I have since restored the automatic emergency braking as that seems important for a crash situation. I have restored the "apply brakes when regenerative braking is limited" since that obviously was not the problem either.

65 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 05/07/2024

I bought a 2023 Tesla long-range y in June 2023 at Tesla santa fe, new mexico. I have had trouble with the brakes applying on their own during cruise control. It was very scary the first time it happened, but luckily there was very little traffic on the 2-lane highway I was traveling on. The Tesla dealer in santa fe told me they don't have a software fix yet and he simply avoids cruise control. After a few months I cautiously tried cruise control again and got away with it. . . But the third time, months later, it happened again. When the free month trial of auto pilot was installed, I did not intend to use it. Toward the end of the trial, I used it on I-25 coming home to las cruces and realized it might actually auto-brake on the freeway, which could be a disaster. After that trip a Tesla friend shared his near-accident-causing experience with the cruise control braking. Another issue is that the key card didn't unlock the car, then wouldn't start the car. I called Tesla and was told I could reset the key card using the Tesla app, but it did not work. The next day I called Tesla support; he ran the diagnostics and said "OH yes, your car needs to be re-booted". He did so, and the key card worked to lock the car, but not to unlock or start it. I asked him to send me a new key card. "we sell a set of 2 for $45" (this is what came with the car). I told him I paid $53,000 for the car less than a year ago, it did not come with a charge cable, and now the key card didn't work? he looked to see if the key card was covered under warranty and found it was not. I have been unable to reach a person to speak with at either the nm dealer where I bought it or the el paso dealer where I test-drove and attended the seminar, and have waited on the phone for exorbitant amounts of time while the bot tells me I can manage most problems on the Tesla app.

66 Service Brakes problem of the 2023 Tesla Model Y

Failure Date: 04/24/2024

I am reaching out on behalf of my wife who met with accident on 3/24/2024. She was driving Tesla y model and this accident occurred due to system failure of vehicle , brakes and steering wheel get locked and she was not able to do anything and car hit the couple of trees on other side of parking lot . She was not using autopilot feature and it vehicle didn't stop after applying the brake instead of stopping , its get accelerated and steering was also locked.

67 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 04/20/2024

Front motor of 3-week-old Tesla Model Y became disabled while driving on a highway at 65 mph. This meant the car also lost power steering, traction control, and abs braking. Car was limited to top speed of around 40 mph on a busy highway with very little room to pull over. Car was difficult to steer and braking was greatly reduced. There was no advanced warning of this. Was finally able to pull over, exit and reenter the vehicle, which temporarily corrected the problem. However, when the car was started the next day, the front motor was disabled again, but resolved when the car was restarted. The car was not driven again until Tesla service center was contacted and car was taken in for repair. On the way to the service center, the issue occurred again. The alerts included “front motor disabled - ok to drive. Vehicle power may be limited” the vehicle is not safe to drive since this is happening while traveling at high speeds. Tesla service has not addressed the issue or tried to diagnose the cause yet in spite of the car being at their service center for over a week.

68 Service Brakes problem of the 2021 Tesla Model Y

Failure Date: 04/01/2024

I was driving on PA turnpike in light rain . I never drive fast . Somehow my car start shifting from one side of the rd to another I slow down but I did not feel connection with sterling wheels car start spinning in circles and I crashed with 2 kids in the car.

69 Service Brakes problem of the 2022 Tesla Model Y

Failure Date: 03/30/2024

Unwanted lane assistance in Tesla Model Y made the car swerve to side. When I tried correcting it, the steering got hard to control and whole car swirled 360 degrees and hit shoulder rail. Brakes didn’t slow the car.

70 Service Brakes problem of the 2024 Tesla Model Y

Failure Date: 03/26/2024

Electrical system had 7 alerts/warning scroll on screen. Said vehicle was going to shut down. Regenerative braking system failed. Pulled car into a parking spot. Vehicle would not go into park so I could not take foot off of brake. Started to shift between park and neutral randomly. Was told by Tesla to reboot car. Did this three times, but nothing changed. Tesla dealership reproduced and confirmed. There were no warnings or messages before the incident.


Other Common Service Brakes related problems of Tesla Model Y


Model Y Service Bulletins
Model Y Defect Investigations