Tesla Model Y owners have reported 29 other fuel system related problems since 1996. Table 1 shows the 1 most common other fuel system problems. The number one most common problem is related to the vehicle's other fuel system (29 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
The gps and camera functionality went out on the same day several days ago. The car thinks it is at Tesla’s headquarters in CA and so you cannot find a charging station near your actual location, and no cameras work meaning the additional safety features for collisions do not function at all. This is a widespread issue based on Tesla user forums.
I was trying to reverse the car from my garage. I turned on the engine and put the vehicle in reverse gear. The vehicle just zoomed out of the driveway leaving me without the ability to control it and hit a tree on a neighbor's house and stopped. Then I tried to bring the car into the garage by engaging the drive gear. Again, the vehicle zoomed into the garage, hit a few objects in the garage and stopped. At that point I just turned off power and walked out. I took pictures of the damaged parts. At that time, I only noticed damage to the rear on the driver side and the front on the driver side. When a tow-truck came a couple of days later, I noticed damage on the front on the passenger side also. When the incident happened , the street was empty and luckily no one (including me) was hurt n.
•unknown parts or system malfunctions; yes, an inspection can be issued •the car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •no, before the incident there was no issue observed. •no, but from the fire department report the cause of the fire was "failure of equipment". •no, there was no warnings from the app, or signs of malfunctions. The car functions normally.
Sudden acceleration, I was driving in my own driveway and a modest speed t15 mph I have a circular driveway and I was ascending up the circle when the car suddenly accelerated without my action. I took myi foot off the accelerator and hit the break but the car did not stop or slow down. It continued up my driveway on my lawn and accross my lawn through a fence and I wound up in my neighbors lot with considerable damage. I was shaken but did not seek medical attention at the time. My neighbor and my wife assisted. The car was towed to Tesla contractor body shop -recon. Where it is now. I have requested that Tesla evaluate and repair the car before I drive it again and pick it up from the body shop. I notified the body shopp(toni mccarthy) and Tesla service(radcliffe service person works for don haddon service manager) . So far nothing has happened . Tesla asked me to send a photo of the accelerator but since the car is still in their authorized body shop, I am unable to do it. I am afraid to drive the car and asked them to tow it from the body shop to the rockville Tesla dealer but they seem reluctant to do this. My wife had a separate prior experience with sudden acceleration . N hoping for NHTSA intervention.
While driving, the system prompt electrical system failure. Pull to the road side. Within 20 or so seconds, the car lost power. About 10 minutes or so later, the whole car (emergency light, door, trunk etc lost power too. Consider the car lost driving power in seconds, then lost emergency light can be highly dangerous to all parties. Before the failure, the car shows "front motor is disabled, power is reduced, ok to drive" this ok to drive turns out not ok to drive, misleading. Now the car is fixed (yet to pickup), reason front drive unit and pyro fuse were replaced (new car, but with refurnished part).
On [xxx] we charged enough more than 80% limit to travel towards knoxville . The vehicle indicated we have enough charge to reach knoxville supercharger. Kindly note our vehicle has set like that it can’t go more than 80mph. While we’re closer to severville, the vehicle still indicated that I need to drive to knoxville but indicated battery percentage will be -2% means we will not be able to drive safely and reach knoxville supercharge as family and might be stranded in middle of night somewhere without any help and safety compromised. This is series issue in vehicle diagnostic and projection while driving it and trusting to take us to right place with proper guidance to supercharger availability. It created a great panic to our family in middle of night. This has to be investigated for misguiding the customers about mileage model-y can go and it’s capability to project supercharger availability to safely drive with family. We panicked and found out supercharger [xxx] in [xxx] in sevierville that model-y will not route or guide us to get charged. This caused reliability and approvals to let such vehicle to be sold which can put everyone at risk. What if we didn’t find our self the charger and vehicle suddenly stopped in middle of traffic that could have caused accident or rear-ending. It’s serious safety issue that vehicle is not evaluating and projecting right information to travel on road. I have taken pictures while this happened and can attach them. Also we all can witness evidence on this whole safety problem we experienced. Reporting this to ensure no other citizen should be put thru such safety issue on a vehicle that runs in american soil. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
High voltage battery systems are failing at an extreme rate on 2021 Tesla model 3 and y. I am a used car dealer and have had 6 battery failures in the last 30 days. When addressing this with the local service center, they said they've reported this to Tesla engineers as they're prematurely failing at "an alarming rate". There is no advanced warnings. The vehicle just leaves you stranded.
Charge port didn't allow to latch the charge cable. So the car lost the ability to be charged. This failure first time happened in December 2023. A mobile service technician visited my home to look into it. He checked and was able to restore the working of latch again. He didn't replace any part. This problem again happened on a very hot day (above 43 degree c) on 4th July when me and my family were away from home and were routed to a fast charger which was more than 70 miles from my home. The battery at that time was showing only 35 miles range left. I was forced to drop my car in nearest service center which was closed due to 4th July. Me and my family were stranded on the road in harsh temperature conditions. Some how I reached back home by alternate means. It took more than 5 days service center touched the car and fixed the car. Per there report they replaced the charge port on my car. The problem happened again on July 29 but got resolved on its own. I visited service center again on 15 August and was give a detailed form to fill up next time the problem happens. I was told that they will do some further diagnosis but they didn't even touched the car as the problem was not showing at that time. I have strong feeling that this problem can happen again and may leave me again stranded on road without any support. I have lost confidence to drive this car for longer distance where I may need to charge on the way. The issue happens without any warning and will show up right at the time when I have to charge it. I feel that this issue may leave me in a unsafe situation if I am at a remote place where the car looses the ability to be charged. I am not sure if this is the right forum to bring up this issue. Please feel free to direct me if this is not the right forum.
On Wednesday, the 15th of may, 2024 between 1015-1045 am while traveling on sr209, my vehicle unexpectedly accelerated while entering the left turn lane. On ramp to sr:209 northbound, monroe county, pennsylvania. At the time I was giving steering input and had also applied the windshield wiper system. This happened a second time while approaching the intersection of se0611 fronsr209 northbound. While taking my foot off the aclerator pedal to allow for regenerative braking and using the windshield wipers the vehicle accelerated at a quick rate. In both instances I had to apply the brake to slow it down. I noticed Tesla on that date. Tesla related that someone would contact me. No CO text has been made as of the submission of this report.
Front motor of 3-week-old Tesla Model Y became disabled while driving on a highway at 65 mph. This meant the car also lost power steering, traction control, and abs braking. Car was limited to top speed of around 40 mph on a busy highway with very little room to pull over. Car was difficult to steer and braking was greatly reduced. There was no advanced warning of this. Was finally able to pull over, exit and reenter the vehicle, which temporarily corrected the problem. However, when the car was started the next day, the front motor was disabled again, but resolved when the car was restarted. The car was not driven again until Tesla service center was contacted and car was taken in for repair. On the way to the service center, the issue occurred again. The alerts included “front motor disabled - ok to drive. Vehicle power may be limited” the vehicle is not safe to drive since this is happening while traveling at high speeds. Tesla service has not addressed the issue or tried to diagnose the cause yet in spite of the car being at their service center for over a week.
I hit a rock at approximately 35 mph that got projected under my car and caused a bad leak in the battery coolant system. Received a low coolant warning about one minute after the incident. The alert indicated that the car was safe to drive but to schedule service ASAP. Tesla instructed me to drive to the local SC that is 15 min away when though enough coolant had leaked to render the user display black. I had no turn signals, no speedometer, nothing except the ability to move the car. Tesla alerted me the next day that the damaged occurred at a poorly protected point where the coolant lines connect to the hv battery and that the battery with less than 20k miles needs to be replaced. As a result, they discharged the energy from the battery to avoid a “thermal event”. In doing some research, I discovered a number of documented cases of similar failure due to the fact that a plastic part is used to protect this critical area and is known to break and not offer ample protection to the coolant lines and front drive system. I’m very concerned that had this occurred on the highway and I continued to drive that a “thermal event” would occur and put me in grave danger of a vehicle fire. This area is too critical for proper vehicle operation and safety around high voltage components to use plastic parts to protect them. I also discovered that earlier model model 3s used a heavy cloth for this role before changing to the plastic version.
Vehicle started reversing from a parallel parking spot to get enough room in front to exit. Once vehicle reversed enough to exit the parking spot driver confirmed vehicle was switched to drive. Accelerator was pressed and vehicle moved backwards instead of forward. Street was flat and vehicle was stationary from when drive was selected and before accelerator was pressed.
My husband and I were driving from cincinnati ohio to harrisburg, PA on Monday, oct 16, 2023 on the highway (turnpike). At least four times the car tried to kill us by starting to slam to a stop on the highway when using cruise control. Fortunately each time there were no cars immediately behind us or we would have had a major accident. We stopped and called Tesla in mechanicsburg who consulted with someone on another line. We had both hands on the steering wheel and were doing everything correctly. They concluded that it was either the car sensing we were driving near mountains, or around curves. It happened once with a mild curve but the other times the road was straight. There was a small drizzle of rain (they said it could be rain) or they also said it could be sun. At this point I said "this is ridiculous as how can we drive this car to florida (in the sun) if this might happen. Their conclusion: take it off cruise control. We did and continued home but it is ridiculous that we cannot use the cruise control for fear of it happening again! and they said risks include mountains, rain, sun and curves in road. These conditions are the conditions almost everyday for most people in pennsylvania! if there had been a truck behind us or a car, we would be dead.
Vehicle has 51,126 mi as of this writing. When new (June 2020) 250 miles of freeway range was typical in typical California weather for an efficiency rating of 280 wh/mi for 100% to 1% state of charge (soc). This was tested repeatedly, numerous times, on multiple road trips. At ~12k miles into ownership, oem tires were swapped as they were dangerously useless in rain and snow. Repeated calculations confirmed ~10% range loss. This meant that average wh/mi consumption went from about ~280 wh/mi to about ~308 wh/mi, for a real world freeway range reduction to about 227 from say 250 (again 100% to 1% soc). This was expected and accepted. Last 2 years were spent in new england during which freeway range started to drop precipitously, reaching a low of 166 miles (100% to 1% state of charge; about 420 wh/mi) at freezing temperatures; verified across two identical road trips. Cold weather range was expected, but in retrospect, this was far too much of a drop. Now back in California, range has dropped even further and settled at about ~150 miles -- or an abysmal 450 wh/mi -- I. E. , a 40% drop from the oem tires, and a 34% drop from the new tires. All charging stats (and Tesla's remote tests) show the battery is at full capacity (69 kwh is a 1% to 100% recharge and the battery is rated at 70 kwh). Tesla claims no faults, and assign blame to driver (high freeway speeds; sentry mode; climate control; etc). Tesla now threatening -- as indicated in recent class action lawsuit -- to charge $275/hr if I continue to press the issue, even though I have explained rental Model Y vehicles have vastly better range. I have insisted on several options: (a) pay for a loaner to test. - no (b) I will rent another Model Y from hertz and report back with data. - no (c) acknowledge the problem, I want to pay to fix it. - no (d) acknowledge the problem, but you don't know how to fix it. - no it is clear I am now being strong-armed by their diversion team.
I was accelerating out of a parking lot and was up to 30 mph when the vehicle suddenly shut down and the rear end began shaking. The control screen went completely black/off. I could not accelerate at all. A semi truck was coming from behind and the vehicle came to a sudden stop within a few seconds. I could not coast and pull into a parking lot. It felt like an emergency brake was turned on or the back wheels locked up. I had to turn into the center turn lane. Vehicle doors would not open and hazard lights would not turn on. Opened manual door handle and forced my way out. Shut door as I ran to safety and the window cracked. I could have been severely injured if that semi hit me from behind and especially if this would have happened on the freeway. Very scary that a car can suddenly shut off like that while driving. After repair I was informed that the 12v battery had failed. They said it’s very rare and they have not seen that happen while the car was driving.
The Tesla Model Y autoaccelerated even with me pressing the brakes. The car was on regenerative breaking and instead of stopping it accelerated lunging into the walkway and almost killing a person. The car hit another car, 2 bike racks and a tree as well as concrete slabs beofr coming to a stop. There have been reports of unintended auto acceleration from Tesla cars. The car components has not been inspected by police, manufacturer or insurance representatives. There were warninngs, especially with the car reporting that sensors were not properly calibrated. I reported this to Tesla agents and they told me not to worry about it. I am injured with a left wrist sprain as well as neck and back injuries. I need Tesla to take ownership and pay dearly!.
Steering wheel locked up one morning and immediately reported it to Tesla and they corrected it, but it seems like they just did a flush of the system. Not sure if there is still some fundamental flow. Charging port also kept on not responding either which basically makes the vehicle unable to move if it can't be charged.
The new Model Y froze in the middle of an interstate highway indicating it was shutting itself down and not driveable. It took only 30seconds from 60 miles per hour to completely inoperable and stopped itself in traffic. Currently the mileage of this car is only 12 miles and I drove only 7 miles about 20 minutes after the we picked up the car. Tesla service told me it was a rear motor inverter issue. There are many incidents of similar occurrences people report online. Luckily we were saved by some quick thinking driver who called 911, while we were anxiously trying to contact Tesla service. The police parked his cruiser to shield us from the fast moving traffic.
Component or system failure: the internal malfunction of the rear drive unit in my 2022 Tesla Model Y, which has been documented and addressed on two separate occasions by the Tesla service center, has raised significant safety concerns. This component is critical for the vehicle's operation, and its failure mode necessitates thorough inspection and a definitive resolution to prevent recurrence. Safety risks: the sudden loss of power on a busy highway, without any warning, significantly compromised my safety and the safety of others around me. Being forced to restart the vehicle under such conditions was not only distressing but also exposed everyone involved to a heightened risk of accidents. This incident has profoundly impacted my confidence in the vehicle's reliability and safety. Problem reproduction and confirmation: the malfunction was initially confirmed and addressed by a Tesla dealership, which underscores the seriousness of the issue. However, the recurrence of the problem, even after professional intervention, and the subsequent attempt to rectify the issue without a clear diagnosis, adds to the uncertainty and concern regarding the vehicle's safety and the effectiveness of the repairs conducted. Inspections: the direct involvement of Tesla's service center in inspecting and attempting to repair the vehicle indicates that the manufacturer is aware of and is taking steps to address the issue. Nevertheless, the absence of a definitive resolution or clear understanding of the malfunction's cause continues to be a source of worry. Warning signs prior to failure: the complete absence of any warning signs before such a critical failure is particularly alarming. This lack of forewarning deprived me of the opportunity to take preventive action, further exacerbating the fear and potential danger associated with the malfunction.
This is the second instance of this issue happening, first at 1800 miles odo, and second at 4690. Both instances, when driving, the vehicle suddenly and violently shuddered to a stop. The first instance happened as I pulled out from a stop sign to take an unprotected left onto a street. In the middle of the intersection, the car shuddered to a stop violently and a lot of warnings and alerts came up on screen. Cars moving both directions had to suddenly stop to not hit my car dead in the intersection. The gear stalk inputs to put the car in drive or reverse and allow function of the vehicle did not work. I pushed the park button on the right stalk and then moved it into drive, which it allowed. I was then able to limp the car out of the intersection (with power vastly reduced and speed reduced) and await a tow. The second instance I had pulled into a parking lot at around the same speed (~15 mph) in which the car again shuddered violently to a stop with no ability to override. Traffic behind me had to brake as to not hit my vehicle which stopped in the middle of the lot. Again the car was inoperable until this time locking and unlocking the car from outside of it and reentering to limp it to a parking spot for tow. Safety of myself and others were put severely at risk suddenly and without warning from the car stopping itself. If this were to happen in other, less fortunate scenarios, risk to human lives is great. Problem has been confirmed by Tesla service center, but not reproduced while in their possession. The vehicle was inspected by Tesla service after the first incident and was explained to have found no faults with any hardware, but found a corrupt line of code in the firmware (no update or firmware change was noted to be available). Warning messages and alerts populated at time of incident and no sooner (no warning is given prior to issue). Alerts include power reduced, rear motor disabled, vehicle shutting down, automatic emergency braking disabled and more.
The vehicle started shaking and stuff wrong from the rear wheels and was told to pull over safely. The error codes dl_a063 and dl_a139 popped up and it seems there is a rear drive unit failure.
I was driving my car when suddenly it started losing power while I was driving 70 - 80mph, and I noticed two messages on the screen: "power limited, schedule service" and "power reduced” and then my car would no longer drive above 50 - 55mph and the heat in the car was reduced . Concerned about the issue, I promptly contacted Tesla to have my vehicle serviced. However, to my surprise, after performing a diagnosis, they insisted that there was nothing wrong with the car. The component I believe failed is the heating pump, which is still installed in the vehicle. My safety was put at risk because I was on a highway with the speed limit was 75mph, and if other people were not paying attention they may have crashed into me due to me suddenly slowing down and also things could of turned fatal if someone were to be stranded in the middle of nowhere without a working heater when it is 0° outside. The issue was confirmed by the manufacturer as a “ engineering issue” that would be addressed with a software update.
Car consistently slows down to 25 mph in 60mph zone on i4 with auto-pilot enabled.
Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.
Sudden acceleration. I was stopped in my driveway (flat surface). The car started to roll forward and I pressed brake hard. Vehicle came to a complete stop but when I removed my foot from brake car lurched forward. Car hit a retaining wall approximately 3 feet away before I could stop it again by braking hard. When the car was put in park I was able to remove my foot from the brake without it lurching forward again. Little personal safety risk in this situation in my driveway with no other people around. The car hit the retaining wall at relatively low speed when it lurched forward.
Heating / defrosting unit failed. While driving to work in 1 degree freezing weather my heating / defrosting unit would not provide a clear fog free windshield so I could safely see outside. Dealer has me scheduled for a date for repair but this is the second time this has happened. First time 9/2021 and now 1/2022. No inspection has happened yet. Warning message displayed saying that the climate control has failed.
Today, Mar. 22, 2021, in my brand new 2021 Tesla Model Y, which I have now owned for one month, I was sitting at a red light at a fairly large intersection on the outskirts of annapolis, MD. I had my foot resting on the floor as the car was stopped and in hold mode. Suddenly, with the light still red and on its own, my car accelerated through the red light into the intersection at top speed. (I was the first car in line at the red light. ) I slammed my foot on the brake but nothing happened, it kept going right through. A van crossing through the intersection in the other direction proceeding through his green light was narrowly, within an inch, missed by my car, which kept going all the way through until it finally stopped at the other side. Conditions were dry and the weather was nice. It was approximately 1:00 in the afternoon est. I continued to drive until I came to a safe place to pull over, and then called Tesla service and roadside assistance, and found their attitude to be very defensive. I was terrified to drive it so I had them come and tow it to the service center where they say they will look at the log. About a day or two ago, a software update was pushed to my car; that was the second sw update since I bought the car one month ago. This was absolutely the most terrifying thing that has ever happened in my 42 years of driving. I could have been killed or my car could have killed someone. Thank god no pedestrians were crossing in front of me at the time, and that I somehow missed that passing van. I I felt the need to report this incident to the authorities -- I told Tesla I want them to take back the car and give me a new one in exchange. It is only one month old and has just 801 miles of driving on it thus far. I was not using auto pilot, to my knowledge, nor was I using cruise control. I do not have the self-driving package.
While I was preparing to park. The car accelerated on it's own and jumped the curb. The break was not responsive, and I was unable to stop the car. The car hit a pole and stopped. I called the police and filed a police report. This is second time that this has happened since owning the car.
Incident: car shutdown and power failure with little warning. Time/date/place of incident: 9/7/2020, approximately 5:20pm in livermore, CA. While driving at a speed of approximately 45 mph eastbound on w jack london blvd (past wolf house drive), the car's computer displayed an "unable to drive" message (error code di_a137) and instructed us to pull over. Since we were on a 2-lane road with no shoulder we proceeded to the nearest driveway (turning left to a driveway at ~1105 w jack london blvd). The car vibrated violently then shutdown. The estimated time between the initial warning and shutdown was only about 5 to 10 seconds. Other error codes/messages displayed were "power reduced" (dir_a126) and "vehicle shutting down" (di_a063). We called Tesla roadside assistance from the vehicle and were instructed to power cycle the car by having all passengers and driver exit the car, close all doors, then have the driver enter and step on the brake. We did this and the car restarted as normal. We drove home for about 45 minutes without incident, but we were obviously concerned that this could happen again, so we kept to the right lanes whenever possible and limited speed. Other information: about 20 minutes prior to this incident we had charged the vehicle at the livermore Tesla supercharger. It was also a record hot day (111 f). This is a new car purchased in July 2020 and at the time the odometer was approximately 1,300 miles. The earliest service appointment I could get is scheduled for 9/17/2020, so I do not have any additional info from Tesla on why this happened, or how this will be repaired. The service agent mentioned a firmware failure as a possible cause. We were fortunate to be able to get off the road before the car completely stopped but if this happened on a freeway, we may have been in a high speed crash with a stalled car.