Two problems related to underbody shield have been reported for the 2003 Toyota 4Runner. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2003 Toyota 4Runner based on all problems reported for the 2003 4Runner.
My 2003 4runner was brought in on the above date for routine service to fox Toyota, east providence, ri. The service advisor notified me that in the process of servicing the vehicle,the tech noticed severe frame rot and broken welds on the frame. This condition was confirmed by the service advisor. Service advisor then suggested that I call Toyota's customer service 800 number since there have been recalls on other vehicles based on the same frame. A series of calls to Toyota have produced no result. They are denying any responsibility for this problem. I am now afraid to be operating the vehicle, and Toyota is washing their corporate hands of responsibility beyond their basic five year warranty.
The front crossmember of the vehicle frame has severe corrosion. The amount of corrosion was identified to me by a service technician during recent routine maintenance, and the technician pointed out that Toyota has had numerous problems with suspension/ structural corrosion on other models. The amount of corrosion has the potential to weaken the structural integrity of the vehicle in a crash situation and potentially during normal vehicle use as well. The problem was discussed with dealership service manager who referred me to the Toyota national hotline. Toyota representative at that department stated that Toyota has not provided any extended warranty or repair programs for this condition, nor do they offer any financial reconciliation for the costs of correcting this problem. The information was documented in Toyota case number [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).