Body problems of the 2010 Toyota 4Runner

I own a 2010 Toyota 4runner VIN # [xxx]. I bought the vehicle late last year and found that the vehicle paint was peeling. I took my 4runner to the one and only dealer here in laredo, texas. They told me to take it to their company body shop. The body shop looked at my 4runner, took pictures and submitted everything to Toyota. This was late November or early December 2021. I called the body shop back in January. The body shop manager told me it had been approved to paint all the metal panels on the truck, but that I would have to wait until may of 2022. In may of 2022 I physically went back to ask the body shop manager about the truck getting painted. He said that it would not be painted until August, but that if I did not want to wait I could “take it somewhere else”. After waiting all of this time I did not want to start all over again somewhere else, so I told him that I would leave it there. Sometime in late June or early July 2022 I physically went to check with the to see if my truck could be painted, and the body shop manager told me that he did not know when but I was the "fourth one in line". I did not want to lose all my “wait time” and have to start all over again. I am very concerned that my 2010 4runner will not get the paint job that Toyota already knows it needs before the expiration date of December 11, 2022. I have reached out to Toyota brand engagement center and have spoken to them to exhaustion about the fact that it appears that my truck will not get painted (case# [xxx]). Toyota refuses to provide me with documentation that the claim for paint was submitted and approved (documentation I can use to protect myself should the expiration date come and go without getting painted). Toyota also refuses to extend the expiration date of the paint program to allow for paint job approvals that have not been completed. I have tried to make a claim on my own insurance which was subsequently denied. They said to contact Toyota. Information redacted pursuant to the freedom of information act (foia), 5.

I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. On a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done at a different dealership because a friend works there and I was explaining to him the situation and he said that isn't right and I needed to look more into and see about having Toyota fix the problem. I have sense called them back and they are still giving me the same run around and are still very rude. I haven't asked for a manager or anything but wanted to see if there was anything I could do first. It just upsets me because it runs so well but the paint looks horrible on it and it isn't my fault they have bad paint on there. Please help me.

Frame is starting to rot despite undercoating. Has several soft spots.

My wife was at a red light waiting for the light to change when she was hit on the driver side front fender and tire area . No air bag deployed there is over 8. 000 dollars in damages the other driver was moving 35+ mph at impact so now along with the whiplash and shoulder bruises and seat belts cuts there mental damage she feel the vehicle is not safe and is afraid to drive it when repaired in closing I feel at the speed of travel on impact the air bag should have deployed.