Air Bag Not Deploy problems of the 2013 Toyota 4Runner

During an accident, both side airbags deployed (front airbags did not deploy). Front right passenger injured by side airbag -- bleeding puncture wounds (approx 3) on upper right wrist, severe raised gouges (below the skin) from that point up the entire length of the arm (more severe on forearm). Passenger recalls something shooting out from "a" post. Passenger went via ambulance to er. Later, found broken jagged piece of white hard plastic in the right front passenger seat. Piece is in our possession as well as photos and medical records.

2013 Toyota rav4. Consumer writes in regards to brake failure the consumer stated the vehicle experienced unintended acceleration causing a crash into an unoccupied parked vehicle and a light pole. The airbags did not deploy.

My wife and son were involved in a head on collision and the passenger airbag did not deploy in our new 2013 Toyota 4runner. My wife was almost at a stop because she had seen the vehicle in front of her get hit by the same driver. The driver never put on brakes and hit my wife head on at about 40 mph. Two airbags deployed for my wife from the steering wheel and under the steering wheel. My wife and son both suffered whiplash and bruising from seat belts. My son weighs 95 pounds. My wife received burns and cuts on her legs and arms from the airbags. I contacted Toyota and they started a claim to find out why my son's airbag did not deploy. It has been 25 days since this occured and the third party that was supposed to come out and collect edr information has not done so as of today. The car was undrivable after the accident and was towed to a body shop. The insurance company has said that the vehicle is repairable even though it has frame damage, major front end damage, and airbag deployment with an estimate of $12,000 in damage.