Side/window Air Bag problems of the 1998 Toyota Avalon

My front side air bag deployed but did not inflate in an accident. It popped out as flat as could be! I hit my head on the side window because of this. If I had been traveling at a fast rate of speed, my head injury could have been much more serious.

The consumer was in the intersection making a left turn when another vehicle ran into consumer's vehicle at about 35 mph, hitting her on right passenger's front side. Upon impact, passenger's side air bag didn't go off.

While driving vehicle was hit on the right side of the rear door, causing the vehicle to spin and slide into a median. Neither the side nor the front airbags deployed. The dealer and manufacturer have been contacted.

Side air bag.