Dashboard Crack problems of the 2007 Toyota Avalon

Tl-the contact owns a 2007 Toyota Avalon. The contact stated that the dashboard cracked without warning or impact. The vehicle was taken to a local dealer hyannis Toyota 1020 lyannough rd route 132 hyannis, MA 02601 508-775-1230 where informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was 37,000. Ap.

The dashboard cracked very closed to the passenger bag in the driver's side.

The contact owns a 2007 Toyota Avalon. The contact stated that there was a crack on the dashboard where the front passenger side air bag was housed. The vehicle was taken to the dealer for diagnostics. The contact was unaware of the repairs necessary to correct the failure. The vehicle was not repaired. The approximate failure mileage was 58,000.

On or about may, 2012, my wife and I started to notice small cracks all over the dashboard! then within a couple of months the entre dashboard looked as it it were melting and I couldn't figure out why since the car has been garage kept since the day I bought it. Then the melting turned into a sheen, making it impossible to see without squinting and wearing sun glasses and putting the sun visors down so I waited a while and saw on the internet that it was a very serious problem so on 9-5-13 I called Toyotas hotline and was given a complaint number (1309050251) and told the they would not do anything since the car was out of warrantee. I explained the it was a serious safety problem and still nothing! I also went to lipton Toyota on 8-20-13 and spoke to the service director, nelson lopes, and explained the problem to him and he also took pictures to show to his representative. He called me back a couple of days later and told me that his boss wanted nothing to do with it but that he would split the cost with me and replace the dash board for $900 out of my pocket. I told him that the offer was outrageous, I explained that if it were my fault 100% I would pay the &1,800, if it were 50% my fault I would pay the $900, but since it was Toyota's fault 100% they should replace the dashboard at their expense. He told me forget it! (mr. Lopes phone # is 954-735-1330 ext 279) the location of the dealership is 1700 w. Oakland park blvd. Ft. Lauderdale, FL. 33311. . . .