Air Bag Not Deploy problems of the 2014 Toyota Avalon

On August 17, 2018 I was traveling westbound on IL route 83 and I entered an intersection at IL route 83 and torrance avenue at lynwood, IL on a green traffic signal. A driver without a drivers license was traveling south on torrance avenue and entered the intersection on a red signal. I applied the brakes on my car but was unable to stop and my car hit the other drivers car in the side. The airbags in my car did not deploy.

The contact owns a 2014 Toyota Avalon. While driving 50 mph, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact and front passenger sustained whiplashes and required medical attention. A police report was filed. The vehicle was towed to a tow center, but was not diagnosed nor repaired. The contact stated that the pre-collision system (pcs) warning indicator had previously illuminated. The manufacturer was notified of the failure. The failure mileage was 16,000. The VIN was unavailable.

Avalon was impacted on front passenger side by a vehicle traveling about 40 mph. The other vehicle was a 2006 Chrysler town and country van. The Chrysler airbags deployed. Toyota Avalon airbags did not deploy. Driver suffered severe bruising and contusions on clavicle and chest. The Avalon was considered a total loss by the insurance company.