general problems of the 2015 Toyota Avalon

The contact owns a 2015 Toyota Avalon. The contact stated while pulling into a parking space, the vehicle accelerated unintendedly, drove over the curb and crashed into bushes. The air bags did not deploy. The contact did not sustain any injuries. There was no police report filed. The contact was able to drive the vehicle to the residence. The vehicle was then taken to the dealer, where she informed that the VIN was not included in a recall related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,400.

The contact owns a 2015 Toyota Avalon. The contact received recall notices for the service brakes and vehicle speed control; however, the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact took the vehicle to the dealer and the pcs system was deactivated. The manufacturer was made aware of the issue. The NHTSA campaign numbers were unknown. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.