Table 1 shows one common engine and engine cooling related problems of the 2021 Toyota Avalon.
| Problem Category | Number of Problems |
|---|---|
| Engine And Engine Cooling problems |
While driving our 2021 Avalon on a busy interstate,the engine failed on us unexpectantly. This cathostrophic failure without warning startled my finance and ruined xmas holidays. The car was towed to a local Toyota dealership who diagnosed the issue as low oil pressure which prevented oil reaching the top engine ultimately collapsing the rocker arm. Oddly enough the technician shared it was not low on oil nor were there any signs of le. We were informed the engine must be replaced. We purchased the vehicle with 56k and just hit 69k. We've been responsible with routine maintenance and have service reports to support services performed from the original owner and us. When contacting Toyota to report the issue, the advocates and resolution team did not offer any service campaigns or good will programs to cover any out of pocket expenses. They acted as if we should hold the dealership who sold us the car liable ignoring any possibility of a defective engine. There is no good reason why any engine with only 69k miles should fail this sudden. There are similar reports of class action suits currently against Toyota on other engines and they ignore all accounts of owning any portion of the repair due to the car not being sold from a Toyota dealership and being over the 60k power train warranty. Regardless of the warranty the manufacturer name is on the vehicle and all accounts of this issue are indicators of a defect. Our voices may have not be strong enough for them to make us whole at this moment. Not only was this a dangerous situation for my family, but the expenses to replace the engine in such a short time is ridiculous. A company with such a high reputation not to mention high revenue and ebita should not ignore the voice of the customer. My hope is other customers unite and voice any similar concern similar to ours. This experience has changed my mind how much I value Toyota. There are core principles & expectations car manufacturers should stand by.
The contact owns a 2021 Toyota Avalon. The contact stated that while driving approximately 35 mph the vehicle failed to accelerate and stalled. The contact had to restart the vehicle and it drove as designed. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and a claim was submitted. The approximate failure mileage was 15,000.
The contact owns a 2021 Toyota Avalon. The contact stated that while diving approximately 50 mph when the vehicle's engine and transmission warning lights were illuminated. The vehicle's windshield detached from the vehicle's frame. The contact stated that the vehicle's rear doors were failing to close correctly. The contact stated the vehicle would keep moving once the brakes were pressed before coming to a stop. While driving approximately 75 mph when the vehicle's steering wheel fractured and the air bags deployed. The vehicle's headlamps and turning signals had both failed. The vehicle was returned to the dealer who stated that front door master switch, the pillar and racket, the brakes, the headlamps and turn signals failed and needed to be repaired. The vehicle was repaired. The failures persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.
The contact owns a 2021 Toyota Avalon hv. The contact stated that while driving, all the instrument control panel lights were illuminated. The vehicle was taken to the local dealer eight or nine times where it was diagnosed there was moisture in the brakes, the brake assembly, sensor harness, sensor in the grill, gear shifter, and hybrid sensor needed to be replaced. The vehicle was repaired. However, failure recurred. The contact stated that while driving the instrument panel, warning lights illuminated, and the hybrid system overheated. The pull over somewhere safe message was displayed. The steering wheel was stiff. The brake pedal was stiff and failed to depress. The contact was unable to control the vehicle and drove into a ditch was air borne and cross to the otherside of road. The contact was able to drive away from the scene, but the vehicle shutdown and failed to start. The vehicle was towed to contact's place of business. There were no reported injuries, fire or air bag deployment. There was a state tropper on the scene but there was no police report filed. The manufacturer was not contacted. The failure mileage was approximately 800.