Carrier/rack problems of the 2004 Toyota Camry

Ten problems related to carrier/rack have been reported for the 2004 Toyota Camry. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Toyota Camry based on all problems reported for the 2004 Camry.

1 Carrier/rack problem

Failure Date: 07/18/2017

I have a 2004 Toyota solara, dash is cracked and sticky right where airbag is. I called Toyota and ask because I was told that they were fixing this default. I never received notice of these fixes. I called Toyota and they refused to help or answer why I never received notice of these fixes. They are refusing any help. I purchased this car new and it has less then a 100,000 mile. Rep very rude and refused to give me her name and refused to give me her manager. Please help I am disable and need my car. They never sent me any notice of fixing these problems. Crack is so close to were airbag is and she said not her problem. Please help!.

2 Carrier/rack problem

Failure Date: 05/01/2015

Cracking and melting dashboard. Toyota put out an extended warranty to cover the replacement. The problem I have. . . I received the first letter stating the problem, but it stated a second letter will be sent, with notification when the parts will be available, I never received the second letter. As time went by, I forgot about going to a dealer rather than wait for the letter. A big mistake, I learned today Dec 22, 2017, the deadline was may 31, 2017. The problem does exist, so why, because I never followed up on a letter I never received, be rejected. I called Toyota and was given a complaint # 1712221373, but was also told, because of the missed deadline, there was nothing they could do. I seek further help.

3 Carrier/rack problem

Failure Date: 11/19/2014

The dashboard is severely cracked on both the passenger side and driver side. The cracks have been repaired, but then have re-opened again. They are unsightly and I have further concerns that they may interfere with electrical functions and other parts under the dashboard should the cracks continue to grow. I have additional concerns that the cracks may result in air bag deployment issues. The cracks have been evident since approximately 2006.

4 Carrier/rack problem

Failure Date: 08/30/2014

A little over a year after I purchased the vehicle new, I noticed a small crack in the dashboard and stickiness of the dashboard. I asked at hollywood Toyota and got no satisfaction and think I called the 800 number too. Over the years, one half of the entire dashboard has become very noticeably cracked and damaged and now the covering at the bottom of the windows is peeling off the doors. The rest of the interior looks pristine. The dashboard cracked in my previous Camry too but not to this degree; to add insult to injury, Toyota paid me $1000 less that I would have gotten for the turn-in price because of the dashboard of the old Camry car when I sold it back to them when I bought my current solara in 2004. At least a dozen people have come up to me and told me they also experienced similar problems with their solaras. One person said they had 2 solaras; one kept in the garage and on the street, and both dashboards cracked. I have made an effort all the time to cover the windshield from the sun inside but it hasn't helped. I hope Toyota issues a recall, as I think they should.

5 Carrier/rack problem

Failure Date: 08/04/2014

I purchased my car new and have done all the servicing required. My car has been garaged and I work from home. The dashboard started cracking and if you scratch it with your fingernail, it peels off! it has progressively been getting worse and I am fearing it is affecting other parts of the car. It literally seems like it is falling apart. I think there is something seriously wrong here and think it should be investigated and recalled.

6 Carrier/rack problem

Failure Date: 09/07/2013

Was cleaning rear window this afternoon and noticed a crack in the cover. Barely touched it and it caved in. There is crack in the other cover as well. Searched online to find many other Camry owners have the same issue. This is clearly a defect as never had issue in prior cars. Toyota should issue recall as customer's should not have to pay the $600+ for repair.

7 Carrier/rack problem

Failure Date: 04/30/2012

Cracks in dashboard in two places on passenger side. One vertical about 3 inches long and one horizontal just above glove compartment running the entire length of glove compartment. After researching online, I see that many Toyota solara, sienna and avalon owners are complaining of same problem with cracks in dashboard. It seems to be mainly the 2004 models, but same complaint with 2005, 2006, 2007 models. Obviously, problem is in material of dashboard and it seems since newer models do not seem to have this issue, possibly Toyota figured out the problem existed and changed suppliers or materials for dashboard. I feel like Toyota owes it to loyal Toyota owners (this is my 2nd Toyota - 1st was '95 Camry coupe which I replaced in '05 with the '04 solara sle) to replace the cracked dashboards since it seems to be a trend in the '04 - '07 solara, sienna, avalon.

8 Carrier/rack problem

Failure Date: 01/03/2012

Although car has always been garaged the dashboard is cracked and melting and every day the material cracks are getting wider.

9 Carrier/rack problem

Failure Date: 09/01/2009

Dash has completely cracked and continues to splinter off. I have seen many with the same problems as well.

10 Carrier/rack problem

Failure Date: 10/06/2008

About 4 years after ownership the whole dashboard started to crack to a point where it looks like a puzzle. We took a ride to palm beach Toyota, which is where we purchased the car, and one of their workers asked why we were there. My husband explained the problem and he told my husband not to waste his time cause other people had gone in with the same problem and they were doing nothing about it because it's caused by the sun. The car is always in the garage. My husband was so upset he left the dealer. We are very upset because we paid a lot of money for this vehicle. We have had lots of cars and nothing like this have ever happened. I truly believe Toyota should be held responsible for the repair and also sure that lots of other people have the same problem. Thank you for any help you can provide.



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