Side/window Air Bag problems of the 2011 Toyota Camry

I am writing because I believe that Toyota may have underreported a problem with the voluntary recall associated with NHTSA campaign number 13v014000. I own a 2011 Toyota Camry. However, my VIN was not a part of the recall, or neither I nor my dealer received notice. As you know, this recall is associated with the failure of the front passenger airbag to inflate in an accident. On February 17, 2015, my wife and daughter were t-boned, with the striking car hitting the front passenger door and b-pillar area flush at about 40 mph. Although the passenger side air curtain deployed, the right side airbag did not. My daughter received some injuries from the failure of this airbag to inflate and protect her. Toyota did visit the vehicle after the collision and downloaded the data from the electronic control module, and it showed a failure of that airbag. I tried to attach a copy of the downloaded data for your review, but was not able to attach it. Please let me know how to send you this pdf file. I am concerned that my car was not included in the recall and that perhaps Toyota has underreported the extent of the problem, putting more unsuspecting Toyota customers at risk. If you need any further information from me, please let me know. My cell phone number is 515-402-0561. I would like to be kept in the information loop regarding any investigation of Toyota that results from my complaint.

The vehicle was purchased as a used rental return vehicle on August 18, 2011. On September 7, 2011 the vehicle was taken to the dealership (iron trail motors - virginia, mn) because the air bag sensor on the passenger side turned off while the seat was occupied by an adult. The dealership told us that they reset the airbag and that would resolve the problem. I took the vehicle home and within a week the same error occured on the passenger side airbag. I returned the car to the dealership and they ordered a new wiring harness from Toyota and replaced the wiring to the air bag and sensors. I once again took the vehicle home and within three days the same error reoccured. I returned the vehicle and after having the car for four days I received a phoine call from the dealership stating that the factory representative from Toyota told them (dealership) that we were "being seated to heavily" on the seat and that there was nothing they could do to repair the problem and they would reset the sensor once again, additionally I was also told by the dealership that Toyota would no longer pay for any further returns of the car because of air bag issues. Today I filed a formal complaint with Toyota customer care (case # 1110132025).

2011 Toyota Camry. Going up hill on an intersection when the consumers vehicle was hit on the front side ( passenger) and passenger door. Upon impact the force of the hit caused the consumer to hit another vehicle which was parked and that vehicle struck another vehicle in front of it. The passenger lost consciousness since she hit her head on the window.

On November 30, 2010 our 2011 Camry was involved in an accident. The Camry was struck by a 1999 Honda crv, the point of impact was behind the right front headlight. The crv continued to travel along the right front quarter panel, breaking the right front tire and stopped at the front of the right front passenger door. The estimated speed of my Camry was 10mph and the Honda crv was traveling at approximately 40mph. The front air bag on the Camry deployed but none of the side curtain air bags deployed. The impact of the vehicle caused my daughter, riding in the backseat on the passenger side, to hit her head on the window. The impact caused the window to shatter. A witness at the scene observed her stocking cap fly out the rear window. My daughter was taken to the doctor and was cleared and we were advised to observe her for the next 24 hours to make sure she did not have a concussion. The doctor also stated that she was lucky to be wearing the stocking cap as it helped cushion the blow. The damage on the Camry was severe enough to total the vehicle. I tried to get an answer from Toyota as to why the side curtain air bags did not deploy but as of yet I have not received a response.