Software problems of the 2012 Toyota Camry

I experienced a sudden unintended acceleration of my Camry as I was attempting to park the car on the third level of a parking garage. The car had been operating normally until I released my foot from the accelerator pedal to pull into the parking space. Suddenly the Camry started accelerating on its own. I applied the brakes, but the car did not slow down or stop. Since I did not want to crash into ongoing cars or go over the edge unto the street below, I chose to crash into the parking space. The car went over the abutment into the cinderblock wall. The airbags did not deploy. A gentleman tried to remove the car from the abutment but said the brakes were not working nor could he get the car to move. He was able to turn off the engine. Two hours later the tow truck operator could remove the car from its spot with the brakes working. The body shop confirmed that there was nothing wrong with the brakes or accelerator pedal. Corporate Toyota had an edr run. The manufacturer concluded: "after road testing your vehicle at various speeds, conducting acceleration and braking tests, we found no issues. " Toyota did not address the fact that the problem could have been in the software program that malfunctions intermittently. I feel that the car is dangerous since it gives no warning of an acceleration problem; therefore, I donated the car to an institution with the stipulation that it could not be driven on public roads. The car was under warranty at the time of the accident. And when I bought my car, I also had purchased the platinum vehicle service agreement that had a 0 deductible and an expiration of 75,000 miles. I thought we had lemon laws in place for these types of problems. Ultimately I have had to assume the financial burden caused by what is really a Toyota problem.

When a light turns green and I try and go forward my Toyota camery will not accelerate for 2 to 7 seconds. There was a recall for software that was susposed to fix the issue, how ever it is still happening. The issue is itermitant occurring about every 1000 miles. In the last 4 months another issue has happened where I will be going along at about 30 miles per hour and sudenly the car will stal out for about 5 seconds, this has happened 6 times now. I have taken it to two Toyota dealerships the first one refused to look at it without me paying a diagnostic fee, the other Toyota kept the car for a week and said they could not duplicate the problem so there was nothing they would do. I called Toyota national service center at 1 888 2709371 and was told there is nothing they will do because the dealership cannot replicate the problem. My issue is they know there is an issue, they sent me a letter stating that there might be problems and they voulntarly extended my warranty on the specific parts they know can cause issues. I am concerned for my safety, and have tried to get the issue resolved. What are the next steps I can take to get the issue fixed.