Software problems of the 2020 Toyota Camry

Five problems related to software have been reported for the 2020 Toyota Camry. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Toyota Camry based on all problems reported for the 2020 Camry.

1 Software problem

Failure Date: 04/24/2021

After 2 days parked in garage with lights off and doors closed the car wouldn't start. After jump staring the car in the screen in the dashboard a video was playing stating that an electronic board is affecting the engine and transmission. The car has just 15,500 miles. In March 2020 the same happen. Dealer said was fixed. I talked to Toyota (jeffrey) company and he said there is no recall or software upgrade.

2 Software problem

Failure Date: 11/13/2020

Would not start, 25,000 . Hybrid malfunction warning, OCS warming, pre-collision warning, brake system warning. Dealer claimed software update issue. Had to be towed, late to work urgent care/covid, uber to dealer to get loaner, upset. Friday it happened again and I had surgery scheduled. Hybrid malfunction warning pre-collision warning, do not drive, call dealer, tow truck tested battery and it was good. Lights, bells, stereo worked, held key fob to push start no. 40,000 car and dealer today said, OH, we put in a new battery? in a new car? and for it to not start due to software update???? I go 100 out of city with dogs, no cell and would have been stranded in a brand new car due to no notification of hey there are problems, your car wont start, software update? anything? second time 6 weeks later, missed my surgery appt!!!!!!!! tow it again, they now say that Toyota has fixed on 2021 and dealer had list of vehicles with issues by VIN. Great. Why not tell me. One more lemon law wisconsin. I don't even want to go pick it up. Its going to happen again. I think it is electrical, starter, hybrid. Byw why not replace hybrid battery? because they are too expensive. There are recalls for 2020 complete engines. I want it gone. It was parked in my driveway would not start at critical times. I do not feel safe in it, brake malfunction warning? pre crash warning, hybrid?.

3 Software problem

Failure Date: 11/02/2020

Unexpectedly, my car's 12v battery discharged completely under conditions of regular use and moderate temperatures, while parked in my garage overnight. Car is 11 months old with 6327 miles. It was towed to Toyota repair shop, which re-charged the battery and installed dcm reset and firmware update t-sb-0095-20. The repair representative referred to possible problem with a recent auto software update that may have worn down battery with numerous incomplete (uninitiated) ignition starts. This software fix was applied for this specific instance, but is not being generally applied to all vehicles. The representative said that the problem was not caused by anything I did, and indicated I may want to watch for Toyota consumer notices for further repair. The Toyota technical service bulletin, dcm reset and firmware update t-sb-0095-20 (dated September 30, 2020, accessible online), indicates some 2020-2021 models may exhibit "depleted 12v vehicle battery when in ig-off". The software update is not being applied to all vehicles, and there was no assurance that the problem is fixed and will not occur again. As a driver, this leaves me vulnerable to being stranded without transportation, and reliant on help from strangers if parked in remote recreation areas without cell phone access; an unsafe situation.

4 Software problem

Failure Date: 10/28/2020

In the past two months the battery has died three times. First on 9/14/20 with 1721 miles, second on 9/30/20 with 1962 miles, third time on10/28/20 with 2,994 miles. Every time the error was �Smart key malfunction �, and the car had to be jump started and brought to the dealer. Two technical cases were opened and the data control module software was updated to the latest release. The vehicle was parked all three times.

5 Software problem

Failure Date: 06/15/2020

I purchase a brand new 2020 Toyota Camry March 2020. On June 15, 2020 my vehicle was parked in my driveway and wouldn't start and had to be towed to the dealership. The doors would not lock and my dashboard displayed a malfunctioning system parking brake disabled. My car remain at the dealership for 4 days. On June 19 I picked up my vehicle. The Toyota technician stated the battery was good after performing a battery test using Toyota dca8000 test. The technician performed an update telematics module i9i-13 dcm to latest firmware to software version high at lg-n010ffb and software version low at cbc-98 or cbc-34 as applicable dealer techstream diagnostic tool. Ok this was suppose to be the fix to my problem. On Aug 19 the same issue happened again. Again I had my car towed to the same dealership. After a series of test they stated it was the battery, so they replaced the battery with a new battery. I didn't understand how it could be the battery when this is a brand new car with less than 12,000 miles on the vehicle. . On Jan 25, 2021 my vehicle was parked in my driveway and my car would start. The radio came on , the lights were working but the car wouldn't start, the steering wheel wouldn't move and the car wouldn't go into neutral. I had my car towed to my dealership again. Technician advise the next day had perform a dcm reset and firmware update for draining batteries to the 2020 Camry. This vehicle has not perform to the standards I expected since day of purchase March 2020. State of georgia will not allow you to submit a lemon law claim because vehicle was not out of commission for 30 days total. I am a very upset customer and will continue to file complaints with Toyota headquarters and possibly seek me a a consumer attorney. As much as I am paying for my vehicle I shouldn't have to continue to wait around for Toyota to get this problem correct.


Other Electrical System related problems of the 2020 Toyota Camry



Safety Ratings of Camry Cars
Fuel Economy of Camry Vehicles
Camry Service Bulletins
Camry Safety Recalls
Camry Defect Investigations