Table 1 shows one common equipment related problems of the 2025 Toyota Camry Hybrid.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
I do not know if this is safety or not but my car has repeatedly asked to have a pin entered while driving. This was so annoying I canceled the free drive connect service early. However I am now receiving ads for "experience drive connect" while driving. On occasion I have the infotainment lock up with a white screen when attempting to clear the ad. This required me to stop and reboot (restart) the car. I have since found out that I can reboot the infotainment by holding the "power button" for a time and waiting for a restart. This inhibits viewing of all items on the infotainment maps, music controls, phone controls, ect. The "power button" is not a power button but a reboot button as it will never power off the infotainment system. This is an ongoing issue. I canceled the free service in may of this year with the assistance of Toyota phone tech support. This stopped the request to log in with my 6 digit pin while driving but replaced it with a more frequent ad. The "head unit" has been replaced July 17, 2025, but did not solve the issue. Dealer is requesting to replace it again.
Water intrusion in back passenger floorboard, has happened twice within two months only during heavy rains while driving. Has caused mold in the interior and damage to the interior of the vehicle. Had it looked at first time and dealership service center could not replicate the issue. When it happened again, took it to a different dealer within two months and they said they believe it could be an outside influence such as a spider web in the hvac, not covered under warranty. If this were the case, my floorboards would have been wet all summer long with hot it’s been. Vehicle was not tested in conditions when customer was experiencing the issue. Second dealership omitted information on original ro to steer diagnostics in other direction.
What component or system failed or malfunctioned, and is it available for inspection upon request? -the fcta (front cross traffic alert) is a system that is overly sensitive and gives constant distracting false alerts while driving. Vehicle is available for inspection upon request. This has been an ongoing issue that I have not been able to resolve since buying the vehicle new from the dealership. How was your safety or the safety of others put at risk? -the fcta system is highly distracting visual and audio alert to driving due to constant false alerts when turning onto traffic right after a car passes in front of the vehicle. The fcta system can only temporarily be disabled as every time the car is turned on this system is re-enables thus not respecting driver decision to turn of the fcta system. Even at the lowest sensitivity setting of (later) the system will still give false alerts. Has the problem been reproduced or confirmed by a dealer or independent service center? -I have talked with the Toyota dealership, and I have been informed there is no way to permanently turn off the fcta system has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no, this vehicle has not been inspected by the manufacturer, police, insurance representatives or others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no, there are no warning lamps, messages or other symptoms of the problem prior to the failure.