general problems of the 2001 Toyota Highlander

On wed, 4 Sep 2013 at approximately 12:00, I parked my car in the driveway and got out of the car to pick up mail. After picking up the mail, I returned to the car and leaned over the car to retrieve my purse from the passenger seat when my SUV started rolling backwards. My car which was on an incline in my driveway kept rolling backwards. I fell on my back on the concrete driveway and the front tire of my car rolled over my left thigh. The car rolled back and stopped in the middle of the street. My neighbor across the street called 911.

Car began surging on three occasions. Car was parked, in park at the curb, and engine was surging from idle to aprox 2500 rpm. I plugged an obd into the car to look for error codes and there were none. I cycled the obd again and the surging stopped. ??.

Check engine and abs brake light come on at the same time; after a while upon restarting the abs brake goes off and the check engine stays on for a few hours then goes off upon restarting.

Oil sludge issue. The Toyota was in the shop for 1. 5 weeks. The final bill did not include any totals, but the service manager indicated parts alone were close to $1600. We were very disturbed with Toyota's position that this problem was a maintenance issue and that they would only repair this issue once within the first eight years. They indicated that we followed the wrong maintenance schedule of normal rather than severe conditions for florida. Considering the owners manual does not specify this, and that I own a Lexus that has no signs of problem after following the same schedule, we were disappointed with their response. Since the service manager at the dealership could give us no guarantee that this would happen again in the near future, even if they changed the oil every 5000 miles as he directed, we turned around and traded the vehicle in on a Honda the same day. I did contact sw Toyota customer service and they accused us of the same faulty maintenance as the service manager. It was obvious after several conversations that Toyota no longer stands for quality and customer service. As I indicated to them in a recent email and a letter that I am currently drafting, they have lost a Toyota owner forever. Now that we have divested ourselves of the Highlander, I plan to sell the Lexus as well. I know you didn't need to hear all this, but to answer your questions. Toyota honored its csp (once in eight years), but I unsure how much the repair cost were.

My Highlander had sludge in the engine. The engine was cleaned out. I was told that if I change my oil every 3,000 miles instead of 7,500. 00 that would not happen. The Toyota manuel states every 7,500. Remember my car only has 18,202 miles on it. It's not even 2 yr old yet. The service advisor assured me that if I change my oil every 3,000 and not every 7,500 like the manual says that if this happen again they would cover the problem.