Air Bag Not Deploy problems of the 2004 Toyota Highlander

The contact owns a 2004 Toyota Highlander. The contact was driving approximately 35 mph and swerved to avoid another vehicle. The vehicle crashed into a large pillar on an overpass and bounced off of it into oncoming traffic. The vehicle also crashed into a second pillar. The driver suffered no injuries. The air bags failed to deploy with the massive impact of the crash. The dealer was notified of the failure and stated that the air bag sensor must be struck in a specific area for the deployment to occur. The failure mileage was 42,498.

Air bags failed to deploy. A Nissan pathfinder cut in front of me and I crashed into him. I was driving about 50 mph when he suddenly veered into my land. I tried to brake, but there wasn't time and I hit the back of his pathfinder and then spun around and hit the guardrail. The seat belts exploded, but the airbags did not deploy, upon either impact. The firemen just shook their heads in disbelief and my car's damage (~$9000). My Highlander was supposed to be back to me in 2-3 weeks, but it has been nine weeks and the car still isn't fixed due to back orders at Toyota. The nuisance of the Toyota backorders makes me very unsatisfied with Toyota. The failure of the air bag to deploy is scary and makes me very leery of the Highlander and decreases my faith in Toyota, once I do get it back. (al.