Bumper problems of the 2004 Toyota Highlander

The contact owns a 2004 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle was in an accident. The contact stated that there were clips holding the bumper together. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 190,000.

The contact owns a 2004 Toyota Highlander. The contact stated while reversing from her driveway at relatively low speeds of 1 mph, the front bumper fractured from the vehicle. She further inspected the vehicle and found that the components that held the bumper to the vehicle were also broken. She contacted the dealer who referred her to the manufacturer. The manufacturer referred her back to the dealer. The contact stated the vehicle was not drivable and was not repaired. The failure and current mileages were 73,658.