Engine Burning Oil problems of the 2008 Toyota Highlander

Purchased this 2008 Toyota Highlander hybrid new from greentree Toyota in danbury CT. We selected the hybrid version to save on gas. Little did we know our savings in gas would be sucked up in oil consumption. I need to carry a case of oil in the car at all times. Asked Toyota service in danbury CT to investigate and they conducted the same oil test others speak about. Although they say our Highlander passed the test I end up adding about 2 quarts of oil between every oil change. This car was serviced in exact compliance with the recommended service schedule. The Toyota service department in danbury CT just says that it is normal for a car with 135,000 miles on it to burn oil. This was a huge investment. I would expect at least 200k miles on a car before experiencing this sort of problem. Very disappointing. I would have expected Toyota to stand behind their product. Instead we get a well orchestrated don't admit any wrongdoing response. Toyota should be held accountable for producing a substandard product.

Driving in parking lot at approximately 5mph when smelled burning oil. Parked car and noticed smoke from under the hood. Turned off car and checked under the hood and noticed oil over engine. Searched online and saw issue with oil-cooler line "Toyota: on some vehicles, the engine oil cooler pipes may exhibit an oil seepage. Information has been provided regarding this issue". This did turn out to be the issue. Fortunately this even occurred when we were in a parking lot and not driving down the highway with kids in the back. This is a significant issue that could result in a fire and/or engine damage. The dealer stated they were aware of this service notice but no official recall had occurred. This has the potential to be a significant issue to both the cars and passengers and I hope that a recall would occur.

The contact owns a 2008 Toyota Highlander. The contact was driving 55 mph when the vehicle began to emit a burning oil smell. The check engine lamp illuminated so the contact added oil to the vehicle. The contact stated that the burning oil smell still lingered and the check engine warning lamp illuminated again. In addition, a hose from the engine failed and spilled motor oil on the exterior of the vehicle. The vehicle was towed to the dealer for inspection where the contact was informed that the oil cooler line had exploded. The vehicle was not repaired. The manufacturer was not made aware of the incident. The approximate failure mileage was 200,000.