general problems of the 2009 Toyota Highlander

15 problems related to equipment have been reported for the 2009 Toyota Highlander. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Toyota Highlander based on all problems reported for the 2009 Highlander.

1 Equipment problem

Failure Date: 04/29/2018

The sunroof, in it's entirety flew off in the middle of the interstate. The sunroof was open, so we closed it and it began making a weird noise, so we began to re-open the roof, and the entire piece of glass flew off. We were on an interstate, going about 70mph, and have had no problems with the sunroof until it flew off. Thankfully, we did not see it effect any cars and landed in the middle of the interstate.

2 Equipment problem

Failure Date: 10/23/2015

Rear door motor lift not working.

3 Equipment problem

Failure Date: 04/06/2015

This vehicle has an electrical problem, most mechanic shops I took it were not able to find out the nature of the problem. I've changed the battery twice and still experiencing the same problem. At the high way I noticed the that the temperature of the engine gets high, which obliged to drive in a much lower speed with the flashers on which always increases the traffic safety risks.

4 Equipment problem

Failure Date: 04/01/2015

When I lock the car the alarm will go off for no reason at all. It does this all the time. It is very irritating.

5 Equipment problem

Failure Date: 12/22/2014

The driver side sun visor droops down. Toyota is not taking responsibility for this issue. It seems to be happening alot. It falls while I'm driving, and I'm afraid it will cause me to get in a wreck. Toyota needs to recall this visor. Poor design.

6 Equipment problem

Failure Date: 10/25/2014

Door lock on front driver door does not lock when remote or door button inside car pressed. Gives impression door is locking when it is not.

7 Equipment problem

Failure Date: 10/10/2014

The rubber hose between the oil pump and the vvt keeps breaking. I was doing some research and found that the rubber hose has been replace with a metal one. Can you please help me? is this something that is possibly still under warrant and can be fixed? thank you for help in advance.

8 Equipment problem

Failure Date: 04/25/2014

Liftgate does will not open. Schaumburg Toyota reported the following on their service report the following: "found auto open & close motor seized. Need: to go to bodyshop - replace l/hinge, motor-door". Toyota schaumburg is speculating (pure speculation) that the car was bumped into and therefore therefore the distances (which distances ?) are skewed. We (owners) believe that no such incidence happened. We e-mailed Toyota (case # 1404300093, walter c. ) who referred us back to joanne joern. Miss joern did call but offered no proof of their speculation (that the car was bumped into), neither did miss joern provide the misalignment numbers. Miss joern did mention that Toyota has known about this problem but they will honor the problem only within 3 months/36,000 miles. The power to my liftgate is now disabled and I would like for Toyota to acknowledge that they have known about this problem and therefore make the liftgate fully functional (power connected) for me. We (owners) are honest when we say that the care was not bumped into from rear-side and we should not be paying for these repairs. I have tried my best to work it out with Toyota corporation and schaumburg Toyota, however, both are trying to deflect the responsibility away from themselves.

9 Equipment problem

Failure Date: 04/05/2014

The rear hatch in my 2009 Toyota Highlander stopped working - without misuse or handling on my part. After pushing the automatic close button, there was a loud clunk sound. There was nothing obstructing the back area. The back door/hatch would not open, nor could I close it. I immediately drove it to the dealership - on a Saturday. I was afraid my back door was going to fly open. They were able to close the hatch but it cannot be opened. The technician confirmed that they had seen a lot of these and said Toyota would take care of it. He said the problem is the hinges were bending and therefore causing the door not to shut. I was asked to return on Monday. After a diagnostic test, the service manager confirmed that the hinges were bent and I would need a whole new door. The total cost of the problem could be close to $3,000 (depends on whether the motor can be salvaged). I was also told this is my responsibility since I am out of the 3yr/36k mile warranty (59k miles). There has been a TSB issued for this same problem, but as he pointed out, it is for malfunction within the timeframe. I have not been successful with Toyota USA, but will continue to pursue this. This is a know defect and should be a recall issue or at the very least, an extension on the time associated with the TSB. Toyota is replacing the subpar hinges with better ones. An issue is an issue - even if it doesn't happen within a timeframe. I have done nothing to cause this issue. And now because Toyota used subpar hinges, I have to pay $3k!.

10 Equipment problem

Failure Date: 07/30/2013

As my wife came how with my daughter, she proceeded to reverse the car into our driveway to park the car in our garage as she normally does everyday. In the driveway was also my car where it is parked everyday. As she was proceeding to go back, the car all of a sudden accelerated on its own and took off. She tried to press the brake but to no avail. She continued to press the brake, however the car would not stop. She proceeded to hit my car and damadged both cars from front to back. Her car on the passenger side, and mine on the driver side. After hitting both cars, her car proceeded to go further back and crash into the house causing major damadge. That is when the car actually stopped. It was at this time that she was able to put the car in park and turn the car off. Both cars and the house now need major repairs. My daughter was sitting in the back at the time of the incident.

11 Equipment problem

Failure Date: 06/23/2013

I'¿¿m contacting you about an issue recently encountered on my 2009 Highlander. The oil hose attachment located at the bottom of the car had pin size hole that pushed all the oil out of my car. The oil hose is in a location that would not be exposed to any element. I truly feel that this is a manufacture defect but can'¿¿t find recall information on the site. I had the car towed to the dealership that said this part will take up to 3 weeks to receive. They also had a few other Toyota cars in repair for the same issue. This is alarming since it looks like a known issue and the hose location is not exposed. The dealership also told me once repaired they don'¿¿t know the extent of the damage since the oil was drained out at fast pace. Please look into this issue and help protect others that might not be aware of this defect.

12 Equipment problem

Failure Date: 04/13/2013

I purchased a 2009 Toyota Highlander in October 29, 2013. Everything was fine,then started having problems with window on the driver's side, it kept going off line, so I rolled up the window and didn't use it until I was able to go for service. I took it in to be service in April /may 2013 for a oil change and etc. I told the guy in the service department what was wrong and he said he would check it for me. After servicing the SUV, he told me it would cost $ 400. 00 plus dollars to fix. I had the car less than 6months. He told me there was a piece that was broken due to resting the arm on the glass and he had to replace the piece and the glass. It's fine one minute and then the next it's off the tract. So I told the service guy to unplug it. I 'm not tall enough to rest my arm on the glass to break anything. I'm the only one that drives this car. I truly believe this part/piece was already broken when I purchase this vehicle, but I can't prove it. I don't have $ 400. 00 dollars in my budget plus monthly bill. Help!.

13 Equipment problem

Failure Date: 04/08/2013

The vehicle is a 2009 Toyota Highlander. The power arm broke off of the rear power liftgate when closing. The driver side hinge on the rear power liftgate bowed and would not allow us to close the door. This hatchback/liftgate support device issue occurred March 2013. We filed a formal complaint to Toyota who would not accept responsibility but with just a google search you will find hundreds of people with the same complaint. The safety issue here is that that door can close on a small child and not be able to release because the part that becomes bowed makes it stick in position.

14 Equipment problem

Failure Date: 11/19/2010

The car was purchased from kool Toyota, grand rapids, mi back 19 Nov 2009. Then it was given back to dealer in March 2010. Motion sickness / mind numbness, thought impairments, speech impairments, etc. . Car was checked by local dealer as well showing no signs of any issues. Lost I think around $10,000 dollars to return the car back to dealer. Driver and passengers through the car were affected. The car was set in the garage unused most of the time between purchase and return to dealer. Went through Toyota dealer dispute resolution process. I still have records. Did not have time and/or understanding who else to contact back in 2010.

15 Equipment problem

Failure Date: 08/04/2009

My 2009 Toyota Highlander with keyless start allows the vehicle to shut off when not in park and the vehicle starts moving. It also will turn off in reverse, or neutral and will turn back on in neutral and will also turn off in drive. This does not feel safe and should be immediately investigated. The vehicle should have to be in park to turn off and start like all other cars with keys to start the vehicle. Local dealer investigated but said all keyless start vehicles operate this way and didn't indicate there was a fix to the situation.


Other Equipment related problems of the 2009 Toyota Highlander


Safety Ratings of Highlander Cars
Fuel Economy of Highlander Vehicles
Highlander Service Bulletins
Highlander Safety Recalls
Highlander Defect Investigations