12 problems related to body have been reported for the 2011 Toyota Highlander. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Toyota Highlander based on all problems reported for the 2011 Highlander.
I hit a concrete post at roughly 30 mph, dead center front of vehicle. The car was totalled, and none of the airbags deployed. I broke my neck due to the seatbelt holding my chest and torso back on the seat, while my head moved forward, all the way down and hitting the steering wheel. This head movement resulted in a complete break of my c2 vertebrae. This happened after entering the large area of a walmart parking lot from the highway.
When trying to open the rear hatch from the inside, the beeping sound would not turn office and when I went to investigate what was wrong with the hatch the hydraulic arm had broken and the molding popped off preventing it from working. I took it into Toyota dealership and they replaced the whole motor/arm on the hatch. This was covered through my warranty.
The driver side window is off the track and unable to roll up. Prior to the window falling off the track, the driver side window would make a popping noise and would rattle when going up or down. The issue is exactly like the 2010 NHTSA reference #10037962 and TSB reference #t-sb-0010-11.
I pressed the rear hatch button to close it from driver's seat, hatch arm broke and spewed plastic and metal parts while parked, onto mall parking lot. Toyota states "rod has fallen off of motor connect. . . T-sb-0038-15 power back door does not close properly. . . Big gap on driver side hinge for back hatch. "Toyota sold me $2299 service contract w/portfolio elite protection plan which says will not cover it. Diagnosis from Toyota in uploaded file.
The glass on the driver side window is off the rails and would come off the window at an angle when its being raised. Currently we cannot roll the window glass up and down. Similar symptons are being seen on the passenger side window now . I have owned cars in the past and this is the first time I am seeing this kind of an issue and Toyota refuses to consider this as a quality issue. When I go online, I have seen multiple users having similar issue with Toyota Highlander and it surprises me that a company like Toyota wont do anything to help the customer.
I have a 2011 Toyota Highlander. The driver’s side sun visor has broken from its internal guide on the visor, making it unsafely and uncontrollably flip & flop around. I have been trying to get a replacement, but the dealer told me there are more than 200 on backorder, and it could take one or more months to get a replacement. Further research shows previous recalls on Toyota sun visors. So, with more than 200 already needing replacements on what “should” be a strong part, it suggests a larger problem worthy of your attention and a possible recall. Thanks.
Rear lift gate stopped opening and closing with button on dash. Hydraulic arm popped off. Was able to reattach, but Toyota dealer said it would keep happening because the hinges of the door were separating from the door and to get that repaired I would need to send it to the body shop. The arm has since snapped in half and the door can only be opened/closed manually, but Toyota warned me that the hinges will continue to bend. I am fearful as I have two small children and do not trust the door to be safe. Toyota dealer will not repair at their expense even though there have been lawsuits and are so many documented cases.
Driver side visor hangs down and will not return to up position. There have been several concerns of this type noted a on this database and this should be addressed as a safety recall issue since it obstructs driver visibility.
The contact owns a 2011 Toyota Highlander. The contact stated that the rear hatch door gate and window suddenly opened while the vehicle was in motion. The contact indicated that the failure was recurring. The vehicle was taken to the dealer, who diagnosed that the rear gate door hinge was bent and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 80,000.
The power function lift arm broke off from where it connects into the rea door on my 2011 Highlander. Toyota didn't mentioned about the door hinges related issues and I had to pay for the repair/replacement of the hinges. This, of course didn't prevented nor resolved the issue with the power function lift arm that now is beyond repair; the bolt and screw hole are now stripped.
Toyota has issued a TSB for warping hinges for the power rear hatch. The hatch eventually will not close properly or at all. This is mainly due to the motor putting too much pressure on the drivers side hinge. This is happening to all Highlander right now with power open close features. Even the ones with the new design hinges. Toyota is also saying that they will not cover these hinges out of warranty. Mine are being replaced right now. But the 2012 Highlander rental I have right now has the same issue. And this one would not be included in the TSB since it has the new hinges. I am worried that down the road this hatch will open at high speeds on the highway or anywhere. . How would you know sometimes that the hatch did not close? I had to put a accident date above to file. There is no accident, I am trying to prevent one.
Issue with the glass door back (hatch) does not close or open properly. I did make sure the door are closed before starting the vehicle and once vehicle is in motion the glass door (hatch) opens and I had to stop the vehicle and close it, which is veery inconvenience and safety issue.