Owners/service Manual problems of the 2012 Toyota Highlander

Bought the car certified preowned in 2014 and noticed a problem with the rear door. When trying to close automatically it would jerk to a stop, vibrate and go back up. The dealer agreed to fix it and took it in back for an hour. After that it worked on and off for two years. I started having problems again last year and now it wont close at all or open with the button- I can only open and close it manually. Took it to another dealer two weeks ago and they seemed dumbfounded despite a new notice from Toyota on the matter. I have read this is now a common problem and there is a class action against Toyota on this matter. The dealer has ordered a new motor and I go back next week - although I'm not sure that this will fix the problem. I have read accounts of owners going back 6-8 times and still having problems.

Toyota Highlander was crossing intersection with green light and was struck on the middle side by oncoming vehicle running a red light. Toyota Highlander rolled 1. 25 times. Toyota Highlander had second row set up in bench configuration with center console unit stowed as manual indicated under center seat. Center console unit dislodged during impact and/or roll and flew through rear passenger area, striking two children on the head and causing head/brain injury (concussion and loss of consciousness).

I opened the power rear door by depressing the switch next to the steering wheel and the door began to open, made a clunking noise, and closed itself. I exited the vehicle and manually opened the rear door at which time I noticed the liftgate arm (with the screw and washer still attached to the exposed end) had become detached from the door. Despite having 55k+ miles, my Highlander is just over 2 years old and there has not been excessive usage of the power door. I'll be taking it to the nearest dealer for assessment.