Radio/tape Cd Player problems of the 2015 Toyota Highlander

While driving, the radio and mapping system will suddenly stop working. There then is no way to reset the map and/or radio, other than to stop the vehicle, turn it off and then restart it. Sometimes, it takes more than one restart to have the system back to running normal. This happens when the vehicle is in motion and on various types of roadways or highways. It has happened on various dates, but the most recent occurrence was on Aug. 10, 2019.

The radio/navigation system will malfunction and shut off and restart. At night this is a hazard due to the flashing light of the radio causing a distraction. This is also a hazard due to the navigation system not working. This happens at random times, it could turn off and on several times a minute or it could do it once an hour. If there is a short in the radio could this cause a fire? this happens all the time while in motion or sitting still and on every road.

While driving the navigation/radio will freeze and become unresponsive. The radio will then reboot and reset all settings back to default. This is very distracting for the driver and the passenger in the automobile and could lead to an accident. There are numerous complaints on various forums. I asked Toyota fix this issue and they offered to update the firmware for $70. This is not a part that broke or degraded from ware, this radio doesnt work and Toyota is trying to make money off of this. I contacted entune to see if I could get the file to update the software myself and was told no. I was told if I had less than 36000 miles I could get this fixed for free as it would be under warranty. This isnt a map update, this is a function that doesnt work. I paid for this premium audio package that doesnt work. Why would my mileage play any part to my radio not working?.