general problems of the 2017 Toyota Highlander - part 2

42 problems related to equipment have been reported for the 2017 Toyota Highlander. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Toyota Highlander based on all problems reported for the 2017 Highlander.

36 Equipment problem

Failure Date: 02/09/2018

I stopped at my neighbors house to give her something,I left the engine running when I went in to her house as soon as I went into her house I heard a noise looked out and couldn't see the car,I went out side and the car had jumped in to gear and went into her garage ( the door was open) the car hit her bike,golf clubs there was a 2x4 on a chair the car hit the 2x4 and then the other end of the 2x4 hit her washing machine witch stopped the car. The door was locked so I went home (3 houses from her house) to get the other set of keys the car still wouldn't unlock so I used the the key that is in the remote control to unlock it and shut the engine off. I can't believe the car locked because the keys were in my purse that was in the car. The 2x4 went into the engine and a tow truck had to take it to the garage. I can't believe the car jumped into gear and moved on its own. At one time when we had and oil change my husband told the service manager that when we put the car in gear the car would make a clunk noise and he said they all do that. Maybe they do but I wouldn't think so after what happened.

37 Equipment problem

Failure Date: 12/25/2017

While driving 60 mph on an interstate, my sunroof just exploded for no reason.

38 Equipment problem

Failure Date: 11/23/2017

We were in a thanksgiving day related touch n go traffic on a normal street, which enters into a mall. All of us are stopped at a red light, car ahead of us just started moving and we followed after allowing a safe distance, then suddenly the car ahead of us stopped, so I tried stopping quickly, but the car's automatic collision avoidance kicked in and took control of my brakes, but it still didnt stop, I was trying to stop, but the brakes were not working. Ended up rear-ending car infront of me. The whole point of this safety feature was to prevent the car from rear ending other cars in day-to-day traffic situations. Also our speed was not more than 20 mph, when I hit the gas pedal, almost instantly I realized I have to stop and took my foot off the pedal, tried braking, but car kept rolling forward. This is just 4 month old car with 2500 miles on it. Waiting to see how Toyota handles my case, in the meantime, insurance thinks I am at fault and started the claim, covering the car infront of me. My dashboard displayed a "brake" message in red color, which is true, it identified a collision, but didnt stop. Imo stopping is more important! there was some damage to car infront of me, my car had some minor damage to grills and front bumper area.

39 Equipment problem

Failure Date: 11/23/2017

Vehicle had a straight frontal collision with the end of a guardrail on a highway between 30-40 mph. Vehicle is equipped with a collision avoidance radar system but the system did not engage. The system did not automatically brake as it should have.

40 Equipment problem

Failure Date: 11/09/2017

I was traveling east at 65 miles per hour on interstate i64 in illinois when a very loud bomb, like a shot gun sound occurred in my car. We were then covered with the shattered glass from the sunroof shattering and glass was blown inside the vehicle and out. We were not hit with any object, it exploded from the inside out. The glass was actually pushed up to the sky. The explosion left a 14 inch hole in my sunroof.

41 Equipment problem

Failure Date: 09/09/2017

The hands free calling feature has a serious echo when calling to the driver while on the road making it useless to use. It is California law states that calls made while driving must be hands free. This problem has existed since the car was purchased new. It forces the driver to handle incoming calls using a cell phone without the hands free while driving. My wife and I want Toyota to repair our car free of charge . My wife and I researched this problem on line and apparently this is a ongoing issue with Toyota’s 2019 and older. We want it fixed or we shall move forward with the lemon lemon law.

42 Equipment problem

Failure Date: 01/26/2017

2017 Toyota Highlander se awd ("vehicle"). On January 26, 2017 at approximately 11:15 p. M. , pacific time, I was driving the vehicle on the interstate 10 freeway near the la brea avenue exit. It was dark but clear with light to medium traffic. While I was driving around 80 mph and merging toward an inner lane, the vehicle suddenly - on its own - slowed to around 30 or 40 mph. Concomitantly, the vehicle's messaging system (between the tachometer and speedometer) began blinking and alerting me that the all wheel drive system was experiencing failure and that the vehicle needed immediate servicing. A small orange triangular indicator with an embedded exclamation point flashed as well. I engaged the hazard lights and then manipulated the transmission shifter into various positions while fully depressing the accelerator, but the vehicle would not accelerate over 30 or 40 mph. Faced with the possibility of being rear ended, I disengaged the hazard lights, signaled to the right, and eventually made it off the freeway. The following day, January 27, 2017, I took my vehicle to a Toyota dealership where I believe it is still being diagnosed . The longer the diagnosis takes, the more I am concerned that Toyota has not determined the remedy for this issue. Given Toyota's history, I am also concerned they may return the vehicle to me without determining conclusively how the problem occurred and without fixing the issue so that it will not pose a threat to my passengers, including my own family, and the public. Accordingly, it is my duty to report this to the NHTSA and to seek the NHTSA's guidance about steps I can take to ensure that Toyota does not hand me back the vehicle, which may be a deathtrap. I don't use such inflammatory words lightly, but the more I contemplate, the more I feel that this was a potentially life-threatening event.


Other Equipment related problems of the 2017 Toyota Highlander


Highlander Service Bulletins
Highlander Safety Recalls
Highlander Defect Investigations