general problems of the 2017 Toyota Highlander - part 2

Several times on the highway when getting up to speeds around 70mph the transmission would rev but not accelerate or maintain speed - usually slowing to around 40-50mph or slower depending on the hill grade. The check engine light came on, initially was told it was probably a fluke. The mechanic couldn’t get it to do the same thing for him. Brought it back again when the issue persisted. He suspected the transmission was slipping, referred me to the dealer. The light was off by then, the dealer said they couldn’t diagnose with no light so we needed to wait until it came on. It finally came on while driving on i71 but the car completely lost all power and I was stranded on the side of the highway and had to be towed to the dealer. I did a quick google search and saw a class action suit for this vehicle and year in which the plaintiffs complained of the same issues. Toyota opened an extended warranty on vehicles with this transmission. I called Toyota to see if my VIN was included and they confirmed it is. The person I spoke with (“cannon”) assigned case # 20612000768. Per the dealer, my vehicle only met half of the criteria to be included under the program. We were stuck with a $6,149 bill to replace the transmission. The dealer won’t even guarantee it for 30 days because it’s a used Toyota transmission, which to me speaks volumes.

Transmission lost power while driving and began to slip. Had to pull over immediately. Check engine light illuminated. Happened again several more times before I was able to take to dealer. Dealer was able to reproduce and diagnosed as transmission failure requiring replacement for $10k. Due to the low miles and age (6 years, 3 months) I requested that Toyota help cover costs which they declined to do. This is a dangerous situation and I believe Toyota should have fixed as goodwill.

Transmission problem in our 2017 Toyota Highlander started at 104k miles. Unfortunately for us out of warranty and lucky for dealer and manufacture who shifted the cost to consumer outside warranty. We experienced delayed and sudden shifting, slow at accelerating. One day the engine kept revving but car was not moving. Also reverse gear stopped working. We brought the car to local dealer, who gave us every excuse in the world that it was our driving habit, we take it off roading etc etc. The truth I am a very careful driver which I am sure the dealer laughed at me for saying that. Never took the car off roading, or on monthly long trips. All services were completed by the dealer. The quoted us a cost of $9500 plus tax plus $250 diagnosing fee. Also reported the issue to Toyota consumer line, got the same answer car is outside warranty and no cost sharing as no official recall has been issued. Upon doing some research, we came across similar issues reported by same model. The sad part is local dealership was fully aware of similar issue, yet they failed to warn customers or suggest necessary repairs while the car had full warranty. A tech at dealer even said, they are not going to suggest it as in that case the repair would have to be done at dealers expense. How, is this ethically right to leave the consumer in dark, at risk on the road and blame the problem on bad driving habit? this is perfect case of bad dealership and a company hiding their problem. Wait till actually someone dies to issue a recall?.

On March 9, 2022, the transmission in my 2017 Toyota Highlander completely failed while I was driving on a busy road during rush-hour traffic. I was approaching a stop light and was braking when the vehicle lunged forward and then stopped moving. I pressed the accelerator to move up to the stop light but the vehicle would not move, even though it was in drive gear. I changed the gear to park and then back to drive and the vehicle still would not move. The engine was revving and the rpms were increasing but the vehicle would not move while in drive gear. I also tried to reverse but the vehicle still would not move. I had to exit the vehicle and ask for assistance from other motorists to physically push my vehicle off the road into a parking lot so as not to continue blocking the busy road. I called for a tow truck which towed my vehicle to scott clark Toyota city dealership in matthews, north carolina. They inspected the vehicle and the next day let me know that transmission had completely failed. They added that they had never experienced this and it was especially unusual on such a new vehicle. The vehicle was only 5 years old and only had 45,000 miles with no prior issue or warning. We bought the vehicle new in 2017 and it has been serviced regularly by a Toyota dealership. Thankfully, the vehicle was still under factory warranty and the transmission was replaced at no cost to me.

When the vehicle was ~1. 5 years old following its 10,000 mile maintenance, substantial thumping generated from the rear of the vehicle. Each time, the dealership attempted to resolve the problem finding issues with struts; however, it only went away in late March after having the vehicle in the shop for weeks at a time on 5 different occasions Nov 2018 - Mar 2019. I engaged Toyota hq (800-331-4331) - filing report #1901092572 - requesting an exchange of the vehicle. This was denied and I was offered a 8 year warranty. To covid, I rarely drove this vehicle through 2020 and most of 2021, where to date, I have only ~34,000 miles on the vehicle. -on 21 oct 2021, my wife was stopped at a gas station and attempted to start the vehicle. The vehicle would not start and the following lights came on without previous warning: 1)braking power low, 2)maintenance needed soon, & 3)orange yellow triangle lit up with exclamation mark. My wife was stranded for 3 hours and the vehicle had to be towed. The dealership informed me that Toyota installed a generic battery into the vehicle (when being sold) that was only to have 4-5 years of life; however, my concern was that this vehicle had just completed maintenance and there was no warning of this upcoming issue. When repaired, I had to pay for the name brand (true start) battery. -on 16 Jan 2022, after having driven the Highlander for 25 minutes, I started the engine while in a parking lot. While moving forward and the engine still going, the brakes and power steering went out. On the dashboard, the same lights that came on in oct 2021, did so again. I had to let the vehicle coast (having no control) with my wife and child in the car through the parking lot. It came to a stop at the concrete parking curb stop at a store front. Toyota stated that since there was no check engine light that there was no code and they could not duplicate the problem. The vehicle was sent back to me with no resolution or explanation.

Unable to put my car in drive gear. Started my SUV wanted to get to reverse. I try maybe 20 times before I got to it. It was hard to move right and down. I was parked I my driveway was stepping on my brakes. Happen 4 times yesterday. Have not driven today.

My transmission all of a sudden is hard shifting and whines. Transmission fluid is full of metal shaving and dark fluid noticed. No warning of any kind. Now being told it needs a new transmission 6k miles just past factory warranty. I have read that numerous people have this issue but no recall has been issued.

The contact owns a 2017 Toyota Highlander. The contact stated that upon making a complete stop, the vehicle shut-off as he depressed the accelerator pedal, without warning. The vehicle failed to restart. The contact had the vehicle towed to molle Toyota (601 w 103rd st, kansas city, mo 64114) where the transmission was replaced. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was repaired. The failure mileage was approximately 37,000.

On highway traffic came to a complete stop we sat with foot on brake maybe 2-3 minutes when I released brakes car would not go for a second then started going, no noises that I recall. 2nd time after I turn and start to speed up it feels like its slipping or really sluggish, this has now happened a few times, it seems to be when I first drive the car in the morning. Have not noticed it as much after it warms up and I drive for a while. I have 44,000 miles currently and did buy it new.

The car jerks upon acceleration. It is so pronounced that it causes whiplash in driver and passenger.

On 3 separate occasions at 30,000, 40,000 and 42,000 miles when driving at interstate highway speeds (around 70 mph) with cruise control engaged, the vehicle has suddenly without warning switched to a low power limp home mode resulting in rapid deceleration in the midst of high speed highway traffic. I believe this is a very dangerous situation. Multiple warnings appeared on the dash including low power mode, check awd system, and see your dealer. Shutting off the vehicle and restarting it allowed the vehicle to be driven normally again. After all three incidents the vehicle was taken to the dealer for diagnosis. All 3 times the computer had stored codes for random multiple misfires along with a few others. All three times the dealer indicated that the codes did not point to a specific faulty part that they could replace, so there was nothing they could do. At my insistence that something be done after the third incident the dealer opened a case with the Toyota tas system to ask for assistance in diagnoses. The only result of this was to switch some of the coil pack positions to see if the misfires followed the coil pack. The end result is that I have to drive it until it fails again, putting myself and others at risk. I also opened a case with the Toyota customer experience center, they confirmed this was all Toyota would do at this point.

At highway speeds or accelerating, a slight pause or loss of power is noticeable. It seems as if fuel is cut off or engine does not have maximum engine power to maintain speeds for very short periods of time.

29k on the car and fourth time at the dealership for transmission problems, this time they replaced the transmission.

At 62k miles I noticed a little pink on garage floor and had a mechanic look at the problem and found I had a inlet water thermostatic housing leaking. He installed new one at my cost. Power train warranty was up to 60k miles. Found a few days later still leaking and this time water pump. Combined cost for 2 repairs at local Toyota was right at $1600. I bought this new and prior to this I have had great service from my Toyotas. Thought corporate Toyota would take care of this but no way. I have spoke to several other owners of this year including rav owners and they had same issue. Hopefully Toyota recalls these water pumps because no new cars water pump should go out less than 100k miles, this vehicle cost me $48k and what a waste of money. When I called Toyota yesterday to check to see if there was a recall they said no but there was a campaign fix on a oil hose, even though I was registered with them they did not notify me of this campaign. I will file complaints with various advocates for consumers, this is very unsatisfactory especially for Toyota and my wallet. Booh Toyota. . !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Tl-the contact owns a 2017 Toyota Highlander. The vehicle was being parked and it suddenly took off, sped up forward and ran over a median strip into a tree. The manufacturer offered to inspect the vehicle or process a request for the vehicle to be repurchased. The contact was unsure as to which option to take. The dealer darcars Toyota frederic 5293 buckeystown pike, frederick, MD 21704 (301) 696-6300 knew nothing about the issue since they had not experienced it before. The failure mileage was 14,680. Tf.

On Saturday April 27 at 2 pm I put my car in park and was getting out. The car started rolling backwards and as I went to react was knocked down and pinned under the front left tire of the car. My three children were in the back watching their mother lying on the ground helpless and screaming for help. Thank god to good samaritan's they lifted the car off of me while I waited for the ems to arrive. Several witnesses said the car was in fact in park and this should have never happened. I am severely sore and injured and this should not ever happen. This happened on hylan blvd. Party city in staten island new york.

While coming to a stop at a red light, the vehicle started jolting like it was going to shut off. Once at a full stop, the car did not shut off. Instead, once I lifted my foot off the break, the vehicle would not move. I shifted into park, back to drive, reverse, and even manual but the car would not move. I was stuck on a road where cars drive 60-70 mph if the light is green I was afraid that I would be read-ended. I was helped by a good samaritan off the road and was forced to tow the vehicle to my house. Next morning, the car still would not move and was forced to tow it to the Toyota dealership. Outside of some irregular down-shifting, the dealer could not duplicate the problem. Ultimately, the system was rebooted and the vehicle was returned to me after I test drove it with the shop foreman. Because the problem was not diagnosed, I feel unsafe driving the vehicle and afraid that problem may reoccur, leaving me in a dangerous situation. The dealership itself was very helpful but they relied on corporate Toyota to guide them with diagnosing and fixing the problem. It seems they came up short.

On Sunday oct 21 2018, the driver had just left the olin rest area in north carolina, heading northbound on rt 77. After driving for a little bit the car suddenly acceleration unintentionally by itself. And the car started to zig zag across the highway lanes without the driver turning the steering wheel. The driver tried to press on the brake but it was not effective. The car then grazed an highway guardrail and it partially ripped off the rear left side and rear bumper. The driver kept pressing the brake without effect while swerving across the lanes. Then suddenly the brakes started to work and the driver was able to bring the car to a stop on the right shoulder. The driver put it into park but the engine kept revving at high rpm until the driver turned off the engine. I think the car had a sudden unintended acceleration incident due to the electronic throttle control. In addition, I think the zig zag was due to the electronic traction/ stability control, sending excessive power to a wheel on a particular side of the vehicle when it didn't need it.

Hello, there. I want to share my experience about Highlander problem. My wife and me went to mystic,CT from my home for pleasure August 8. I used cruise control with 65 mph on highway. After I finished traveling there, I tried to use the same cruise control on the way home. And then suddenly my car made problem in the middle of driving on highway. Rpm went up to over 3000 and rpm needle on dashboard started dancing. And I watched �check awd system�,�traction control turned off�,�check engine visit your dealership� coming up. Automatically my car lost power control. We were very scared because everyone there was driving a car with high speed at night. I turned on emergency light and put my car on service road. Fortunately, no body followed behind my car at that time. If someone kept approaching my car,we would have made big traffic accident. This is safety issue for us. Even if we are still alive, I don't have any courageous idea about my car. I will not be satisfied with my car. Whenever I drive it, I have to think about my car condition. For example, I found the same story about my Highlander through carcomplaints. Com that car was eventually burned in the middle of highway. So I want my money back by lemon law.

Since I leased by Highlander I have noticed that the car shifts very hard, sometimes sputtering between 5-10mph and then accelerating. Dealer reflashed the computer based on technical bulletin TSB-0194-17. They have now had the car for 3 days and have replicated the issue and I am awaiting guidance. The vehicle has 13,000 miles on it, there should not be major transmission issues. My complaint doesn't seem isolated.

While driving up the I-5 grapevine at 72 mph the car suddenly slowed without any warning to under 20 mph. The check engine light turned on and the dash said awd system disengaged or error or some similar message and to take to the dealer. I was barely able to accelerate to get off the road. I pulled off, turned the car off and back on, and it started running again. I'm lucky I was not rear ended.

As I was turning left at a green arrow across a divided highway, the car stopped moving in the middle of the intersection. There were no warning lights or alarms in advance of the stop, nor were there any crunching or grinding sounds at the time the car stopped. I could tell when I stepped on the accelerator at the time the light turned green that something wasn't right. After the car stopped, I tried to re-start 2x in the intersection, then pushed the car out of the intersection. The lights and electrical came on, but when I put it in gear and hit the accelerator, the engine revved and the rpms went up, but the tires did not engage. Toyota dealership with calls to Toyota engineering took 2 days to diagnose it as a transmission " production error" that required a "countermanded" replacement. They have had the car in for service for over 30 days. I was contacted last Friday the 12th to be told that the replacement part was in, but have not been contacted to pick up.

Driving approximately 72 mph when vehicle died causing a potentially very hazardous situation - check engine light came on, master warning light came on, see dealer for repair message displayed. Was able to limp to side of road and had vehicle towed to dealership. After 2 days of diagnostic testing the engine control module (ecm) was replaced under warranty (less than 12,000 miles on vehicle). The vehicle is running, however, now notice a decrease in gas mileage and difference in transmission shifting since replacement.

In motion but at slow speeds (<40mph) complete loss of power. All systems failed, including engine, steering and brakes. Error code p0087 indicate fuel problem. Fuel pump? happened twice, about 40k miles apart. Once in construction zone on interstate and once on very isolated rural road. There's a whole lot more I could report but it's a very long story. See uploaded information.