general problems of the 2018 Toyota Highlander - part 2

On June 11, 2018 I was driving my 2018 Toyota Highlander (that was purchased on January 31, 2018) on I-40 near burlington, nc when the moonroof on my car suddenly shattered. I had the visor closed on the moonroof so no glass entered the cabin. The entire moonroof shattered and there was a hole towards the rear of the moonroof. It was a clear day and the pavement was level. I did not see any objects from the road approach my car prior to the moonroof shattering. Later that day I took the vehicle to my car dealer and was told that it looked like an impact had caused the moonroof to shatter. I had the moonroof repaired by the dealer at a cost of $968. I learned from research on the internet that there have been numerous incidents of shattering sunroofs/moonroofs involving multiple manufacturers. I reported the situation to Toyota's national customer service center. I expressed my concern about how the moonroof can shatter on the sunroof when I did not see anything that could have caused that type of damage and that I was aware that Toyota and other manufacturers had experienced problems with sunroofs/moonroofs. I provided photographs of the moonroof. After initial being told that my situation would be handled at no charge to me, I was directed to a customer service representative who I was told was specifically assigned to address these types of claims. That representative advised me that the moonroof shattering was caused by an "outside influence" and that Toyota was not responsible for fixing the moonroof. He further advised that there was no "program" in existence that would allow my verhicle to repaired at no charge to me. I asked the representative if Toyota's position was that the moonroof was functioning properly when it shattered based on some unknown and undefined "outside influence" and I was that it was not the case.

I was recently in a vehicle accident in my 2018 Toyota Highlander with the pre-collision system. The pre-collision system was working well through out our trip but unfortunately did not work when it was most needed. We were involved in a pile up on interstate I-5 going at least 45mph and noticed that the pre-collision system that is so much being advertised did not work at all. There was no warning what so ever and definitely did not break on it's own as advertised. At the time of the hit the airbags deployed a little to late at least the passenger one where I was sitting. I am aware that we should not rely on those items but I sure wish it would have worked the way it was intended to do so.

I bought a 2018 Toyota Highlander from a dealership brand new approximately one month ago. The car has less than 1500 miles on it. I was driving on the freeway and my rear passenger tire blew out. There is a hole in the tire. There is no object in the tire and I didn't see anything that I ran over. There is no damage to the body or the tire well.

Took my 2018 Highlander to have the 5000 mile service done. Upon entering the service department I spoke with one of the certified technicians. I told him my vehicles is pulling to the left. They then did a alignment and tire rotation. After leaving mike wood Toyota of uniontown I noticed that my vehicle was now pulling to the right. When I got home I examined the tires closely only to notice the tires were cupped and starting to feather out on the inner and outter edges. I then scheduled another appointment two days later showing the dealership service department my findings. The service tech got in and took a ride with me. He also drove my 18 Highlander. He observed my vehicle pulling and the cupling and feathering of my tires. He stated that the tires should not have done that in 5000 miles. I am waiting now to see if Toyota is going to replace my tires. Or if the tires are defective.

Pcs (pre collision system) and pedestrian detection system do not function as advertised by the manufacture and assured by the dealer. There is no indication or any evidence that such a system exists in the car. Therefore, it gives you a false sense of security.

I was traveling on highway 78 by stone mountain and heard a loud bang. The car behind me signaled to me to stop. He said something flew off my car and hit his windshield. I could not immediately figure out what had happened. I decided to look at the sunroof and discovered that it had shattered. This happened about 11:30 pm the same day I bought the car.