Table 1 shows one common wheel related problems of the 2019 Toyota Highlander.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
Bought vehicle new in Nov 19 and in the first heavy downpour driving at more than the normal street crawl at 35mph, the vehicle hydroplaned severely while merging from a highway unto another. Had it not been for the awd system could have been bad. I have asked Toyota customer service for help and I have 2 cases open and yet to get anything back. The local dealer I purchased the vehicle from has not done anything including calling me back after the initial call. Left 2 voice mail messages. In short no one at Toyota seems concerned and it is very sad, since they do have an overall great product. These tires were put on the car by Toyota and they need to stand behind their choices. Tires are fine in the dry weather but worthless in the rain. This tire, the toyo a20 has terrible customer scores in various online independent sources (ie tire rack). The tires at the time had about 7000 miles on them with no signs of any wear issue and once again in dry weather they have been ok. Why would Toyota use an inferior tire on such a vehicle when they normally use brand name tires in tier 1? the date is an estimate in mid August on a Saturday morning after dropping off my son at work, it could have been that weekend or the one before.
~tl-the contact owns a 2019 Toyota Highlander. The contact stated that the tires he bought with the vehicle new with were wearing at an alarming rate. When he has driven on a wet road the tires performed like driving on ice. The vehicle was taken an independnent tire dealer and they diagnosed the tires wear and quoted the tire wear at 7/32 nds when they should be replaced at 4/32 nds. The contact called the tire manufacturer and they said they don't provide warrenty coverage for the brigdestone dueler h/l 422 ecopia, p245/60/r18 tires. They only warrenty covered defects on the tire. The vehicle was taken to the bridgestone dealer who stated the tire must be a defect and suggested the tires be replaced eventhough they would charge for the service. The contact called back the manufacturer and told him what the dealer said, but the manufacturer still refused to help because they were original equipment with the vehicle . The vehicle manufacturer referred the contact to their dealer. Who said there was nothing wrong with the tires. The tires have currently not been replaced at this time. The failure mileage was 9,000. Tf.