Table 1 shows one common seats related problems of the 2021 Toyota Highlander.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
On xxx, I was driving my 2021 Toyota Highlander at approximately 55 mph when a deer entered the roadway and I had to brake suddenly to avoid a collision. My [xxx] daughter was properly seated in the second-row seat and was properly restrained by her seatbelt. During the braking event, the second-row seat unexpectedly folded forward while she was seated in it. As a result, my daughter experienced rib pain and soreness that lasted several days. After the incident, the seat was returned to the upright position and appeared to latch normally. The vehicle is subject to a recall involving the second-row seat. I contacted Toyota customer care on xxx, and Toyota provided a rental vehicle on xxx, while the recall issue is being addressed. I am reporting this incident because the recalled seat failed during an emergency braking event and resulted in injury to a child passenger. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Recall has been active since 2023. Delarship states there is no fix for issue at time time 2 years later.
My vehicle was rear-ended while stopped by a 2014 Toyota corolla that was estimated to be traveling between 60-70 miles per hour. During the crash, the driver seat failed, resulting in the partially reclining into the second row passenger. The failure mechanism appears to be internal to the seatback, as the seat twisted during the failure, causing me to lean more towards the passenger side of the vehicle.
I was vacuuming the second row carpet in my vehicle. I was leaning into my vehicle and pulled the second row seat release to move the seat back. The back of the seat flipped forward hitting me in the right side of my head so hard it resulted in a pinched nerve at c5-c6. It was a substantial blow. I had to stop what I was doing and sit down. I would be very concerned at that amount of force hitting a child. Has Toyota measured the force and done a risk analysis to the vehicle occupant?.