Other Fuel System Tank Mounting problems of the 2021 Toyota Highlander

The 2021 Toyota Highlander hybrid gas tank is exactly 17. 1 us gallons in size but even when the low fuel indicator light turn on and the the fuel gauge is at near empty it will only accept a maximum of 12. 9 to 13. 8 gallons. Toyota states that the maximum range on a full tank of the vehicle is 615 miles but when full the max-range always falls between 460 to 490 miles given my mpg of 34. 5 to 36. 5. There is an issues with the fueling system that does not allow the vehicle to be properly fueled or the system is defective. Other drivers have been having the same issues trying to fill their gas tanks to the indicated amount after the fuel indicator come on and having low rage left of about 25 miles. This is an issues that happens at various gas stations so the issue is not the pump but the vehicle.

My 2021 Highlander hybrid platinum is experiencing a fuel filling issue. Over the first 2,000 miles, the vehicle will not take more than 13. 5 gallons at fill up � no topping off. The car has a 17. 1 gallon tank. The car has gone as low as 2 miles to empty according to the car estimate. At each fill up it takes between 12. 5 and 13. 5 gallons. It is not clear if the tank is filling up completely and there are 4-5 gallons left at �empty� or the tank is not able to fill completely. I purchased this car for it's fuel economy and range while traveling with my family. It is important to know if the tank is actually empty or still has substantial amount of fuel remaining so my family is not stranded out of fuel.