Table 1 shows one common steering related problems of the 2023 Toyota Highlander.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
The contact owns a 2023 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the steering was excessively hard to steer. The power steering malfunction and pre-collision warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed power steering and failed rack and pinion. The power steering and rack and pinion needed to be replaced. The vehicle was not repaired. The parts were ordered to complete the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,050.
The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but as I see this recall has been open for a while now? this is a big concern to us what if they don’t find anything wrong or so they say and something happens? they need to speed up the process to find a solutions loosing a front bumper while your on the highway is a big risk.
The contact owns a 2023 Toyota Highlander hybrid. The contact received notification of NHTSA campaign number: 23v480000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.