Automatic Emergency Braking problems of the 2023 Toyota Highlander

I was in an accident today in this vehicle . Upon impact, traffic was suddenly stopped on the highway. The air bags didn’t deploy and the automatic emergency breaks didn’t engage. Impact was so hard three vehicles were involved.

A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags of my car did not deploy but the airbags of the other vehicle did deploy.

I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling at about 40mph. No automatic braking nothing worked. I had no control. I just prayed that I hope this doesn’t hurt. None of my airbags deployed. My car is now totaled and of course I got the ticket because I did not have control of my vehicle. I strongly believe this has to do with the brakes and how it switches from electric to gas in my hybrid vehicle. Toyota has recalled prior years 2020 to 2022 hybrids for this exact issue. This is a huge safety issue and thankfully I am alive to make this complaint. My husband went to my Toyota dealership where I get all my service and the service manager said yes he has noticed this as a problem that he himself pulled in a Toyota Highlander hybrid into the garage and had the same thing happen. We have been reading online about others complaining of this same issue.

Picked up my Toyota Highlander in April 2023 I have had to return it to the dealer on two occasions for check engine light and secondary break failure I'm at the fourth check engine light and secondary brake failure report now it has been inspected by the dealer and tried to remedy it too times already currently getting ready to return to the dealer with the third check engine light secondary brake failure message.